I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won... See more
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Flavour experience is our passion. Our aim is to bring to you the best brands and flavours from all parts of the globe, as any delicatessen would strive to achieve. We will actively seek new products, to offer you the first opportunity to experience innovation in the industry. We will seek organic products where we can trace the origin of their ingredients and help you understand our suppliers story.
Contact info
9 The Triangle, SO18 1FZ, Southampton, United Kingdom
- 02380 518911
- info@tidalvape.co.uk
- tidalvape.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Been using tidal vape for a couple of…
Been using tidal vape for a couple of years, and today confirmed why. Had a minor problem with my new kit & the guys at the Falkland square store were really helpful and sorted me out with the kind of courtesy & friendly help that is sometimes missing in retail stores. Big thank you to you, obviously recommending the store if anyone asks me for a vape shop. Kind regards.
Excellent customer service
Excellent customer service, once again! Always a pleasure going to the Southsea branch! Thank you to Ri and Sam!
Louise was fab!
Louise was fab! Really helpful and polite! We came in with our baby and our dog and she couldn't have been more welcoming! Many thanks! We have already ordered online and really appreciate her help and great service :) we will be back!!
Andover Vape shop
My partner & myself went to the Andover Vape shop yesterday to have a look at getting some flavoured juice. We spoke to Drew & Connor. They gave us some very good advice on & how to use different juice. I would recommend anyone going into the Andover shop & speaking with these guys. A real pleasure to meet you both. They both get 5 stars from us
Staff are grim
Used three of their shops across 2 cities, until a member of staff laughed in my face because of my appearance in Southsea. Rang Head Office to discuss it, left two voicemails. Nothing.
No one ever contacted me. Furthermore they run a 3 for £30 offer, yet never have the stock to fulfil it.
Avoid like the plague, the staff need to grow up.
Great team working at chandlers ford…
Great team working at chandlers ford store. Always helpful and chatty!
I use a lot of there shops
I use a lot of there shops, from Totton to Bournemouth and in every shop I have had a great and friendly exercise with very very helpful staff, and they don't rush you. I would strongly recommend them. Go give them a go
Tidal Vape New Milton Store
Recently started shopping at New Milton Tidal Vapes after moving on to refillable vapes and it's been a pleasure to shop there. The staff are always so friendly, helpful, enthusiastic, and knowledgeable. Theo was brilliant at helping me choose some some new products this week, many thanks! Would definitely recommend this shop.
Excellent Customer service and…
Excellent Customer service and communication , welcomed as soon as entered shop with a smile very polite and very helpful with queries I had keep up good work Ash your doing an amazing job 👍 (Weymouth branch )
Great service from the team
Great service from the team (especially young lady). Listened to my needs and offered great advice.
Excellent sevice always buy my vapes…
Excellent sevice always buy my vapes here the young guy is very helpful always sets up my vapes for me deffo recommend this shop in hythe thanku for ure sevice gold star rating 100%
Very helpful staff at Tidal Vape
Visited Tidal Vape in Bitterne Triangle today & was served by Connor who was very informed on helping me upgrade to another vape.
Tidal vape in Weymouth
Tidal vape in Weymouth, fantastic customer service from Ash, highly recommend a visit.
Tia and Josh were very professional
Tia and Josh were very professional, listened to what I would personally like, gave options and helped picked juice. Great value for money, reassurance of any problems concerned. Basically any questions were answered.
Will be using this store as my go to. 2 weeks of using what Tia advised with No ciggy. Thankyou guys.
Good freindly and very helpful…
Good freindly and very helpful staff,very knowledgeable and even cut my monthly costs in half.
Very satisfied customer
Went into the store in Poole and was…
Went into the store in Poole and was served by Jess she was amazing friendly and very knowledgeable on the different vapes and gave us exactly what we needed very pleased with purchase thankyou Jess
Drew in the Andover great customer servicestore was amazing
Drew in the Andover store was amazing. Very patient with me and took time to show me how my lovely new vape works as I'm new to it. Cannot recommend them highly enough. 6 weeks no smoking and going strong.
Went into the Blandford store and was…
Went into the Blandford store and was greeted by Charlie who I must say knew his stuff and went through various options with me as this was all new to me. Great help and fab service, well done.
Always friendly and knowledgeable
Always friendly and knowledgeable. Have a great range of products to choose from.
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