TicTacArea.com Reviews 

1,649
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers frequently mention the outstanding quality of the items received, noting that products match descriptions perfectly and come securely wrapped. Consumers also appreciate the professional and prompt communication from the support team, making the shopping journey smooth and pleasant. Some reviewers were not happy with delivery delays, pointing out that international shipments occasionally took significantly longer than initially estimated. A few people additionally mentioned frustrating experiences regarding missing tracking updates, slow responses, or difficulties resolving lost packages with customer support. Buyers noted that resolving these unexpected shipping setbacks sometimes required extra effort and patience.

What people talk about most

Product

Consumers find product to be positive, highlighting great prices, excellent communication, and items arriving... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast international... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a wide split in customer... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt responses... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items arrive in pristine condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at all the prices online for a Casio Edifice EFV-160D-4AVEF watch and this was the cheapest. It was dispatched from a family jewellers in Spain and I was kept updated all the time until it ar... See more

Company replied

Rated 5 out of 5 stars

Was very happy with the timely updates on the purchase made from TicTacArea.com. This was my first time purchase from the website. They also gave great service updates on WhatsApp. Answered all my q... See more

Company replied

Rated 5 out of 5 stars

Ordered a watch as a wedding gift to my fiancé without looking for shipping time. I got a bit nervous as i got message it will take few days to get shipment ready but I went on chat to ask if I receiv... See more

Company replied

Rated 5 out of 5 stars

My new watch arrived well within the time limit I was given but on opening it there seemed to be an issue. I emailed my concern and after a conversation this issue was solved without having to return... See more

Company replied


Company details

  1. Watch Store
  2. Gift Shop
  3. Jewelry Store
  4. Watch Repair Service

Written by the company

🌟 Welcome to TicTacArea.com: The Epitome of Authentic Luxury in Online Shopping for Watches, Jewelry, and Designer Sunglasses! 🌟 Step into the realm of TicTacArea.com, where a legacy of over 30 years in fine jewelry and watchmaking intersects with the digital shopping revolution. As an esteemed branch of Perla Azabache SL, our online presence has been sculpting exquisite luxury shopping experiences for more than 25 years, delivering unparalleled elegance and quality across the globe. 🔹 Exclusive Range of Authentic Brands - We are proud to be official distributors of a wide array of prestigious brands. Our catalog features genuine watches and jewelry from Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT, and Bering. In addition, we offer an extensive collection of designer sunglasses from leading names like Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo, and Marc Jacobs. Every product we sell is 100% original, ensuring you receive nothing but authenticity and excellence. 🔹 Unmatched Customer Assistance - At TicTacArea.com, customer satisfaction is paramount. As official distributors, we offer significant advantages in customer support. Each purchase comes with a valid warranty, and our customers have direct access to official brand services for any assistance or queries. This ensures not only the authenticity of your purchase but also a seamless after-sales experience. 🔹 A Personalized Online Shopping Journey - We strive to replicate the bespoke service of our physical stores in the digital space. Our expert team is readily available via email, phone, or live chat, offering personalized guidance through our diverse selections. We are dedicated to making your online shopping experience as intimate and fulfilling as an in-store visit. 🔹 Building Trust and Long-Lasting Relationships - At TicTacArea.com, we're not just about selling luxury items; we're about forging enduring relationships with our clients. We're a community for aficionados of exquisite craftsmanship and style, where every purchase is a step into a world of refined elegance. 🔹 Your Trust, Our Commitment - We understand the importance of trust in online luxury shopping. That's why we provide worldwide warranties, secure payment options, and a steadfast commitment to quality. Our customer-focused policies are designed to offer you peace of mind, reinforcing our position as your reliable partner in luxury. 🌟 TicTacArea.com is more than just a destination; it's an experience of timeless sophistication. With every tick, we promise authenticity, quality, and a touch of luxury. Visit us at TicTacArea.com and embark on a journey where every moment is an opportunity to experience elegance and style at its finest. 🌟⌚🕶️🛍️ 🌟 Bienvenue sur TicTacArea.com : L'apogée du luxe authentique dans le shopping en ligne pour montres, bijoux et lunettes de soleil de créateurs ! 🌟 Plongez dans l'univers de TicTacArea.com, où un héritage de plus de 30 ans dans la joaillerie fine et l'horlogerie se croise avec la révolution du shopping numérique. En tant que branche estimée de Perla Azabache SL, notre présence en ligne façonne des expériences de shopping de luxe exquises depuis plus de 25 ans, livrant une élégance et une qualité inégalées à travers le monde. 🔹 Gamme exclusive de marques authentiques - Nous sommes fiers d'être distributeurs officiels d'une vaste gamme de marques prestigieuses. Notre catalogue propose des montres et des bijoux authentiques de Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT et Bering. De plus, nous offrons une vaste collection de lunettes de soleil de créateurs de grands noms tels que Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo et Marc Jacobs. Chaque produit que nous vendons est 100 % original, vous garantissant authenticité et excellence. 🔹 Assistance clientèle inégalée - Chez TicTacArea.com, la satisfaction du client est primordiale. En tant que distributeurs officiels, nous offrons des avantages significatifs en matière de support client. Chaque achat est accompagné d'une garantie valide, et nos clients ont un accès direct aux services officiels de la marque pour toute assistance ou question. Ceci assure non seulement l'authenticité de votre achat, mais aussi une expérience après-vente fluide. 🔹 Un parcours d'achat en ligne personnalisé - Nous nous efforçons de reproduire le service sur mesure de nos magasins physiques dans l'espace numérique. Notre équipe d'experts est facilement accessible par email, téléphone ou chat en direct, offrant des conseils personnalisés à travers nos sélections diversifiées. Nous nous engageons à rendre votre expérience d'achat en ligne aussi intime et satisfaisante qu'une visite en magasin. 🔹 Construire la confiance et des relations durables - Chez TicTacArea.com, nous ne vendons pas seulement des articles de luxe ; nous forgeons des relations durables avec nos clients. Nous sommes une communauté pour les aficionados de l'artisanat exquis et du style, où chaque achat est un pas dans un monde d'élégance raffinée. 🔹 Votre confiance, notre engagement - Nous comprenons l'importance de la confiance dans le shopping de luxe en ligne. C'est pourquoi nous proposons des garanties mondiales, des options de paiement sécurisées et un engagement ferme envers la qualité. Nos politiques centrées sur le client sont conçues pour vous offrir la tranquillité d'esprit, renforçant notre position en tant que partenaire fiable dans le luxe. 🌟 TicTacArea.com est bien plus qu'une destination ; c'est une expérience de sophistication intemporelle. À chaque tic-tac, nous promettons authenticité, qualité et une touche de luxe. Visitez-nous sur TicTacArea.com et embarquez dans un voyage où chaque moment est une opportunité de vivre l'élégance et le style à leur meilleur. 🌟⌚🕶️🛍️ 🌟 Bienvenidos a TicTacArea.com: El Epítome del Lujo Auténtico en Compras en Línea de Relojes, Joyas y Gafas de Sol de Diseñador! 🌟 Adéntrese en el mundo de TicTacArea.com, donde más de 30 años de herencia en joyería fina y relojería se cruzan con la revolución del comercio electrónico. Como parte integral de Perla Azabache SL, nuestra presencia en línea ha estado esculpiendo experiencias de compras de lujo exquisitas durante más de 25 años, entregando una elegancia y calidad sin igual a clientes en todo el mundo. 🔹 Gama Exclusiva de Marcas Auténticas - Nos enorgullece ser distribuidores oficiales de una amplia gama de marcas prestigiosas. Nuestro catálogo presenta relojes y joyas genuinas de Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT y Bering. Además, ofrecemos una extensa colección de gafas de sol de diseñador de nombres líderes como Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo y Marc Jacobs. Cada producto que vendemos es 100% original, asegurándole autenticidad y excelencia. 🔹 Asistencia al Cliente Sin Par - En TicTacArea.com, la satisfacción del cliente es de suma importancia. Como distribuidores oficiales, ofrecemos ventajas significativas en soporte al cliente. Cada compra viene con una garantía válida, y nuestros clientes tienen acceso directo a los servicios oficiales de la marca para cualquier asistencia o consulta. Esto asegura no solo la autenticidad de su compra, sino también una experiencia fluida de posventa. 🔹 Una Experiencia de Compra en Línea Personalizada - Nos esforzamos por replicar el servicio personalizado de nuestras tiendas físicas en el espacio digital. Nuestro equipo de expertos está disponible a través de correo electrónico, teléfono o chat en vivo, ofreciendo orientación personalizada a través de nuestras selecciones variadas. Estamos dedicados a hacer que su experiencia de compra en línea sea tan íntima y satisfactoria como una visita en la tienda. 🔹 Construyendo Confianza y Relaciones Duraderas - En TicTacArea.com, no solo vendemos artículos de lujo; forjamos relaciones duraderas con nuestros clientes. Somos una comunidad para aquellos que aprecian la exquisita artesanía y el estilo, donde cada compra es un paso en un mundo de elegancia refinada. 🔹 Su Confianza, Nuestro Compromiso - Entendemos la importancia de la confianza en las compras de lujo en línea. Por eso ofrecemos garantías mundiales, opciones de pago seguras y un compromiso firme con la calidad. Nuestras políticas centradas en el cliente están diseñadas para ofrecerle tranquilidad, reforzando nuestra posición como su socio confiable en el lujo. 🌟 TicTacArea.com es más que un destino; es una experiencia de sofisticación atemporal. Con cada tic-tac, prometemos autenticidad, calidad y un toque de lujo. Visítenos en TicTacArea.com y embarque en un viaje donde cada momento es una oportunidad para experimentar la elegancia y el estilo en su máxima expresión. 🌟⌚🕶️🛍️


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(1,649)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TicTac bargain

I saved almost $100 on my new watch by buying it from TicTacArea and I got regular updates as it travelled to the post to Australia. It was a perfect experience.

31 October 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Greg,

Thank you so much for sharing your experience with us! We're thrilled to hear you saved almost $100 on your new watch by choosing TicTacArea.com. Offering unbeatable prices and keeping our customers informed throughout the shipping process are two of our top priorities, so we're delighted that you enjoyed a smooth journey from start to finish.

Shipping to Australia can sometimes bring logistical challenges, and we aim to make it as seamless as possible by providing regular updates. At TicTacArea.com, we believe that buying a watch online should be easy and enjoyable, and it's great to know that you felt reassured along the way.

We're here to help if you have any questions about your watch or if there’s anything else you’d like to add to your collection. Thanks again for choosing us, and we hope you enjoy every moment with your new timepiece!

Best regards,
Juan Angel
TicTacArea.com

Rated 5 out of 5 stars

Great prices & fast international shipping

Within two hours of placing my order I received notification that my watch has already left for shipping. Using DHL express shipping to South Africa I received my watch in five days!

Watches are also priced perfect compared to my local dealers. Was cheaper including shipping and customs clearance.

3 October 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Luke,

Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience with your recent watch purchase on TicTacArea.com. It's fantastic that you received your order in just five days with DHL Express to South Africa. We know how important it is to get your timepiece quickly and hassle-free, and we're glad we could meet your expectations.

At TicTacArea, we pride ourselves on offering highly competitive pricing, even after factoring in shipping and customs. It’s great to know that you found our prices more affordable than your local dealers, even with the added international logistics. We continuously strive to ensure the best value and service for our customers across the globe.

We truly value your business, Luke, and appreciate you taking the time to share your feedback. If you ever need anything else, whether it’s another watch or any assistance, we’re always here to help.

Thanks again for choosing TicTacArea.com, where you can always find top-quality watches at unbeatable prices!

Warm regards,
Juan Angel
Customer Service Team
TicTacArea.com

Rated 5 out of 5 stars

Casio watch WVA-M650D-2AER

Thank you for the safe and quick delivery of my new watch. It is exactly what I wished for, and at the best price with free delivery. I was delighted to track its progress.

9 September 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Thank you so much, Robert, for sharing your wonderful experience! We’re thrilled to hear that your new Casio WVA-M650D-2AER watch arrived quickly and safely, just as you wished. At TicTacArea.com, we strive to provide the best prices along with free delivery on all our watches, so it’s great to know you found exactly what you were looking for.

Your satisfaction is our top priority, and we are glad that tracking your order gave you peace of mind. We hope you enjoy your new Casio watch for years to come, and we look forward to helping you with any future purchases.

If you ever need another timepiece or accessories, please don't hesitate to visit us again at TicTacArea.com, where we offer a wide range of authentic, top-quality watches at unbeatable prices.

Thank you for choosing us, and we hope to serve you again soon!

Warm regards,

Juan Ángel Customer Service Team TicTacArea.com

Rated 5 out of 5 stars

My all time favorite

My all time favorite the information given by them was very clear.

4 October 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Erendira,

Thank you for sharing your wonderful feedback! We're thrilled to hear that the information we provided met your expectations and made your experience enjoyable. At TicTacArea.com, we strive to offer clear and detailed information to help our customers make the best choices.

Your satisfaction is our top priority, and knowing that we're your all-time favorite truly inspires us. If you ever need anything else, please don't hesitate to reach out.

Warm regards,

Juan Ángel Customer Service Team TicTacArea.com

Rated 5 out of 5 stars

Absolutely good

Absolutely good. Defenitely recommend. I got help quickly with my problems with my payment card. The answers to emails came quickly and the instructions were clear. The thing i ordered was exactly right and the price was very affordaple. Fast and reliable service.

26 September 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Petri,

Thank you for sharing your fantastic experience with us! We're delighted to hear that our team could assist you promptly with your payment card issues and that our email responses were clear and helpful.

It's wonderful to know that your order arrived exactly as expected and that you found our prices to be affordable. Providing fast and reliable service is something we take great pride in at TicTacArea.com, and your feedback reaffirms the hard work we put into every order.

We look forward to serving you again in the future. If you need anything else, don't hesitate to reach out or visit us at TicTacArea.com.

Warm regards,

Juan Angel

Rated 5 out of 5 stars

Excellent service & communication.

Ordered a watch that is hard to come by in the UK.
The service was excellent, with regular updates on postage that was also fairly quick.
Highly recommended, will use again.

2 September 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com


Hi Umesh,

Thank you so much for leaving a fantastic review on Trustpilot! 😊 We are thrilled that your experience with us at TicTacArea.com has been nothing short of excellent once again. It's wonderful to know that we could help you get your hands on a watch that's hard to find in the UK, and that our communication and shipping updates kept you well-informed throughout the process.

We pride ourselves on making every step of your shopping journey smooth and transparent. It’s great to hear that we met your expectations and that the delivery was quicker than expected! We’re excited to welcome you back whenever you're ready for your next purchase. Whether it's for another hard-to-find watch or just exploring our wide range of luxury timepieces, we'll be here to offer you the same high level of service.

Thank you once again for recommending us—your trust means the world to us. Until next time!

Best regards,
Juan Ángel | TicTacArea.com Team ⌚

Rated 5 out of 5 stars

Always Reliable

Always reliable service. Very good offers and professional attitude. I've been customer for couple of years with TicTac and always come back.

29 August 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Sorrows Taylor,

Thank you so much for your kind words and for being such a loyal customer over the years! 🌟 It’s incredibly rewarding to know that our dedication to providing reliable service and great offers has kept you coming back to TicTacArea.com. Your continued trust in us is the highest compliment we could receive.

We always strive to maintain the professionalism and quality that our customers deserve, and it’s feedback like yours that motivates us to keep raising the bar. Whether you’re hunting for the perfect watch or another unique piece, we’re here to ensure your experience is smooth, enjoyable, and reliable every time.

If there’s anything specific you’re looking for or if you ever need assistance, don’t hesitate to reach out. We look forward to serving you for many more years to come!

Thanks again for being part of the TicTacArea family. 😊

Warm regards,
Juan Angel
TicTacArea.com

Rated 5 out of 5 stars

Happy customer.

Good prices, good variety of different watches, good customer service, good shipping times.
If it's all "good" then it's all good.

Definitely would recommend TTA for anyone who's looking for a good deal on a good watch. Those guys deliver!

16 August 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Risto,

Thank you so much for taking the time to share your experience with us! It’s truly a pleasure to hear that you’re happy with your purchase from TicTacArea.com. We strive to offer a wide variety of high-quality watches at competitive prices, and it’s wonderful to know that our efforts are hitting the mark. 😊

We understand how important it is to find a good deal on a watch you love, and we're thrilled that you found exactly what you were looking for. Our team is dedicated to providing excellent customer service and ensuring that your orders arrive quickly and safely, so it's great to hear that everything went smoothly for you.

Your recommendation means the world to us! We're here to help anyone who’s in search of the perfect timepiece, and we look forward to assisting you again in the future. Should you ever need anything else, don’t hesitate to reach out—whether it’s for another watch or just to ask a question, we’re always here for you.

Thank you once again for your kind words and for being part of the TicTacArea.com community!

Best regards,
Juan Ángel
TicTacArea.com

P.S. Keep an eye on our website for new arrivals and special offers on our wide range of watches. You never know when the next "good deal" might catch your eye! ⌚✨

Rated 5 out of 5 stars

Great selection of watches and super…

Great selection of watches and super helpful custmer service!

Had direct contact with Angel about my order, and it was all arranged perfectly. Super happy!

9 August 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Lennart,

Thank you so much for your wonderful review! 🌟 It's fantastic to hear that you had such a positive experience with your recent purchase from TicTacArea.com. We pride ourselves on offering a diverse selection of watches, so we're thrilled that you found our collection to your liking.

It’s always our goal to make sure every step of your shopping experience is smooth and enjoyable, and I’m glad I could personally assist you with your order. Knowing that everything was arranged perfectly and that you’re super happy with the service really makes our day!

Your feedback is incredibly valuable, not just to us, but also to others who are on the lookout for a great watch and reliable customer service. We're always here to help with any questions or future purchases, so don’t hesitate to reach out if you need anything.

Thank you again for choosing TicTacArea.com and for being a part of our community. We look forward to serving you again soon, Lennart!

Best regards,
Juan Ángel
TicTacArea.com

P.S. Keep an eye on our website for the latest arrivals and exclusive offers on our extensive watch collection. We’re sure you’ll find something else you’ll love! ⌚😊

Rated 5 out of 5 stars

Great company with good customer…

Great company with good customer service will be back in future and have confidence that it will be as good .Week and half to deliver to UK which is good.

8 August 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Rich,

Thank you so much for taking the time to share your experience with us! 😊 We’re thrilled to hear that you had a positive experience with our customer service—it's something we really pride ourselves on. We always aim to ensure that our customers feel valued and supported throughout their shopping journey.

We're also pleased to know that the delivery time to the UK met your expectations. We understand how important it is to receive your purchases in a timely manner, especially when you're excited about your new items. Your feedback is a great reassurance that we're on the right track.

It's wonderful to hear that you’re considering shopping with us again in the future. We truly appreciate your confidence in our services and we’re committed to maintaining that trust. Next time you visit, we’ll be here to help you find exactly what you’re looking for.

If you ever have any questions or need assistance with anything, don't hesitate to reach out. We're always here to make your experience as seamless and enjoyable as possible.

Thanks again for your kind words, Rich! We look forward to welcoming you back to TicTacArea.com in the future.

Warm regards,

Juan Angel
Customer Service Team
TicTacArea.com

Rated 1 out of 5 stars

Don't trust this shop

Don't trust this shop. I didn't order much, just a single watch strap, but it was a hassle to purchase. Now, they've kept my money, and I never received the strap. Overall, it was not a good experience. I should have trusted my gut feeling.

15 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Leo,

We're sorry to hear about your experience with your recent order. We want to resolve this issue for you as soon as possible.

Please reach out to us directly at info@tictacarea.com. If you've previously contacted a different email address, it's possible that your messages didn't reach us due to our anti-spam system.

For immediate assistance, you can also connect with us via our live chat. Simply visit www.TictacArea.com and click on the chat icon located at the bottom right corner of the page. Our team is ready to help you promptly.

Additionally, we have a customer service phone line available. We encourage you to use our chat or phone support so we can assist you more efficiently.

We apologize for any inconvenience and look forward to resolving this matter with you.

Best regards,

The TicTacArea Team

Rated 5 out of 5 stars

Great purchasing experience

The purchasing experience was seamless, and TicTacArea sent my watch right away; it took more than expected to arrive to Canada, but it wasn’t TicTacArea‘a fault.

9 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Gerardo!

Thank you so much for your review! We’re thrilled to hear that your purchasing experience at TicTacArea.com was seamless and that your watch arrived in perfect condition. 🎉

We apologize for the delay in shipping to Canada. While we strive to ensure fast and efficient deliveries, sometimes external factors can cause delays. Rest assured, we are continuously working to improve our delivery times and make sure all our customers receive their orders as quickly as possible.

We hope you enjoy your new watch and that it accompanies you in many special moments. If you need anything else in the future, whether it’s another watch, a special piece of jewelry, or a Lladró figure, don’t hesitate to visit us again at TicTacArea.com. We’re here to help with whatever you need!

Thanks again for your trust and for sharing your experience. Sending you our best regards from TicTacArea. 🕒✨

Have an excellent day!

Best,
The TicTacArea.com Team

Rated 1 out of 5 stars

Don't order if you not in Spain

I placed an order for a watch from the UK in May. I received the order within two weeks. However, the product I received appeared different from the image displayed online. Consequently, I requested a return, for which I had to cover the shipping costs myself. Unfortunately, after waiting for a month, my return request was denied without any explanation provided. I attempted to contact them again via email to inquire about the reason behind the rejection, but I have not received a response.
I would like to advise potential customers that if you are ordering from outside of Spain, it may be prudent to reconsider your decision to avoid any potential inconveniences or disappointments.

2 August 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Leon H,

Thank you for taking the time to share your experience, though we are truly sorry it wasn't a positive one. We would like to clarify a few important points regarding your review.

Firstly, it is simply not possible that we did not respond to your emails. All emails sent during our office hours are replied to almost immediately. If you sent your messages over the weekend, it’s possible you didn’t receive an immediate response because, as humans, we also enjoy our well-deserved rest on weekends and holidays. Perhaps when machines take over, they’ll work 24/7 without a break, but for now, we remain human 😊.

Regarding your return, it is crucial to note that shipments are only returned if the return instructions we provided are not followed accurately. If you followed all the instructions and your return was still denied, please contact us again, and we will be happy to assist you. But please, make sure to genuinely contact us and not falsely claim we did not respond, as that is simply not true.

Additionally, we have taken the effort to search our database for the name Leon H and found no such entry. This further raises our suspicion that your review might not be genuine. At TicTacArea.com, we take customer satisfaction very seriously and are always here to resolve any issues transparently and professionally.

We sincerely hope you can get in touch with us to resolve this situation and that we can exceed your expectations in the future.

Best regards,

The TicTacArea.com Team

Rated 5 out of 5 stars

Casio GBD 200

Professional service,best price you will ever pay for and fast delivery with excellent tracking.

19 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Absolutely thrilled to hear your glowing review, Marius! 🌟

We're delighted you loved the Casio GBD 200 and that our professional service, unbeatable prices, and speedy delivery with excellent tracking hit the mark. At TicTacArea.com, we strive to offer not just the best products, but also an exceptional shopping experience every time.

Your satisfaction fuels our passion for what we do! If you're ever in the market for more amazing timepieces or have any questions, don't hesitate to reach out. We're here to make every purchase memorable and exciting. ⌚✨

Thank you for choosing us and for sharing your positive experience! We look forward to serving you again soon. 🌐💖

Warm regards,
The TicTacArea Team

Rated 5 out of 5 stars

Outstanding value and legit - Casio Ediface EFV-100D

Bought a Casio Ediface EFV-100D on the site 13th July 2024 - initially unsure if this was a trusted seller as price was significantly cheaper than anywhere else and not a company i'd ever come across. Watch arrived today (UK) address via free Royal Mail postage option. Really have no complaints - would reccommend.

24 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com


Hi Kris,

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you had such a positive experience with your purchase of the Casio Edifice EFV-100D from TicTacArea.com. We understand that finding a great deal from a new seller can be a bit daunting, so we're especially pleased that we could exceed your expectations.

We're committed to offering outstanding value and ensuring our customers receive their items promptly and safely, even across the pond in the UK! Your recommendation means the world to us and helps other potential buyers feel confident in choosing us for their next watch or jewelry purchase.

If you ever need anything else or have any questions in the future, don't hesitate to reach out. Enjoy your new watch, and we look forward to serving you again!

Best regards,
The TicTacArea Team ⏰💎

Rated 5 out of 5 stars

Excellent service

Excellent service. I spoke to a customer rep via the chat feature and they were able to answer all my questions very quickly and efficiently. The purchase was simple and the delivery was very fast. I'm very happy with TicTacArea and will be using them again.

1 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi GM!

Thank you so much for your amazing review 😊. We’re thrilled to hear that your experience with TicTacArea was so positive. Our customer service team always strives to provide the best assistance possible, so it makes us very happy to know we could answer all your questions quickly and efficiently.

Customer satisfaction is our top priority, and knowing your purchase was simple and the delivery fast motivates us to keep improving every day. There's nothing better than receiving feedback like this!

We're here for whatever you need, so don’t hesitate to visit us again. We’d love to have you back at TicTacArea! 😊

Best regards and see you soon,

Juan Ángel from TicTacArea.com

Rated 5 out of 5 stars

1st class service

Excellent company to deal with. I ordered a radio controlled Casio digital watch from them and was very impressed how quickly it arrived from Spain! It took 1 week 1 day to arrive and was beautifully packaged with red tissue wrapped around Casio watch box.
It's obvious to me that this company really cares about their customers and wants to do business with us in the UK not like some other businesses in the Europe who seem not to want to deal with us since we came out of Europe. Big mistake as business is business at the end of the day! I will have no hesitation in using you guys again and recommending you to friends and family!

7 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Tim!

What a joy to read your comment! 🎉 We are thrilled to know that your experience with us has been so positive. We put a lot of effort into ensuring every order arrives quickly and safely, and it’s wonderful to hear you appreciated the special touches, like the red tissue paper wrapping. ❤️

At TicTacArea.com, we firmly believe in providing exceptional service, regardless of borders. Even though business dynamics in Europe have changed, we remain committed to offering the best to our customers in the UK and around the world. 🌍

We greatly appreciate your recommendation and are delighted that you plan to shop with us again. We look forward to continuing to surprise you with our service and high-quality products! If you have any other needs or questions, please don’t hesitate to contact us.

Greetings from Spain, and enjoy your radio-controlled Casio watch! ⌚️✨

— The TicTacArea.com Team

Rated 5 out of 5 stars

TicTacArea cannot be beaten!

I bought a watch through TicTacArea.
I had communication with Juan, he was extremely communicative, helpful and knowledgeable. He has an online chat facility, he replied to my questions quickly, my order was easily tracked and was delivered in a short period of time.
I will be using TicTacArea again, I would highly recommend Juan and his team who are ultra efficient, honest and reliable.

15 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Stephen,

Thank you so much for taking the time to share your fantastic experience with TicTacArea! 🌟 We’re thrilled to hear that Juan and our team met your expectations with their efficient and reliable service.

Our goal is always to provide clear and quick communication through our online chat, ensuring every question is answered promptly and every order is tracked seamlessly. It’s wonderful to know that we hit the mark for you! 😊

We can't wait to assist you again. Remember, whether it’s for finding that perfect timepiece or ensuring a smooth transaction, TicTacArea is here for you. Thank you for recommending us—your trust means the world!

Warm regards,
The TicTacArea Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great price and a quick delivery, will definite buy again from this site

4 July 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Daragh,

Thank you so much for your fantastic review! 🌟 We're thrilled to hear you enjoyed our service and found our prices to your liking. Quick delivery is a cornerstone of our commitment at TicTacArea.com, and we're glad it stood out to you. Your satisfaction is our top priority, and we can’t wait to serve you again.

Looking forward to your next visit. Until then, keep time on your side with our exclusive collections!

Warm regards,

The TicTacArea.com Team 💎

Rated 5 out of 5 stars

Excelliant

I have been looking for this watch for a few years now. I used to have it, but mine got damaged. I did find it at a few places but the prices were very high (3 or 4 times what I paid at TikTockArea). I ordered it, it was dispatched same day, it arrived very quicky (little delay in customs, but not TicTockArea’s fault). Very well packed. I love the watch, it brings back so many memories. The watch is Radio controlled by one of the internation time signal so is always dead right. I have to have a watch that is always correct. Very easy to setup and use. It can be used anywhere in the world as it will pick up the local radio wave. Thank you TicTockArea for such a great service. I would highly recommend both them and the w

20 June 2024
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Phil,

Wow, we're absolutely thrilled to hear about your experience! 🌟 It’s great to know you found the watch you’ve been searching for with us at TicTacArea.com, and at a price that feels just right. We totally understand the charm of rediscovering a beloved piece after a long search.

So sorry to hear there was a little hiccup with customs, but it sounds like everything worked out in the end. We're really glad the watch arrived safely and is now a part of your daily life, keeping time perfectly no matter where you are in the world. 🌍⌚

Thank you so much for recommending us—it means the world. Whenever you’re ready for another watch or perhaps a little something from our exclusive jewelry collection, we're here for you.

Thanks again, Phil! Looking forward to helping you again in the future.

Cheers,
The TicTacArea Team 🕒💎

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