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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive pricing, noting that tickets are often cheaper than on other platforms and appreciate the transparent, all-inclusive pricing without hidden fees. The user experience is consistently praised for being seamless, easy, and straightforward, from selecting events and seats to understanding the true cost. Many consumers also commend the website and app for their ease of use, clear layout, and helpful visual aids for seat selection. However, some customers experienced issues with their orders, specifically concerning ticket delivery and transfer. A few people reported not receiving their tickets or facing last-minute anxiety due to delayed delivery. There were also instances where orders were canceled despite available seating, and some users encountered difficulties when trying to sell tickets, leading to unexpected penalty fees.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the great prices and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the app and website easy... See more

Website

Customers consistently note positive experiences with the website, finding it easy to use for finding,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, quick ticket... See more

Service

Clients share positive opinions on service, frequently highlighting great customer service, smooth ticket... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought tickets for Don Toliver's Octane Tour at Crypto arena. Definitely a better and cheaper experience than stub hub which literally makes your heart stop beating because you have to wait the d... See more

Rated 5 out of 5 stars

My experience with TickPick was fantastic from start to finish. The app and website are easy to use, and I really appreciate that there are no hidden fees—the price you see is exactly what you pay.... See more

Rated 5 out of 5 stars

The Red Wings game was phenomenal , we had an awesome time and packed arena and the fans where great !! Upper club experience was great 6 th time this year I went through Tick Pick for upper club tick... See more

Rated 5 out of 5 stars

very easy way to select an event, seats, and understand the true cost. Also significantly less expensive then Stubhub and or Ticketmaster. TickPick made the whole process seemless and easy.


Company details

  1. Event Ticket Seller

Written by the company

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The process from start to finish was…

The process from start to finish was ready. I put in the number of tickets I wanted and was shown what areas were available at what price point. As soon as I purchased the tickets they were emailed to me. Easy peasy...

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid TIckPick at all costs

Avoid TIckPick at all costs!

I recently ordered a ticket for a performance of the acclaimed Broadway play “Giant” that was specifically listed by TickPick as being in the Center Orchestra Row F at The Music Box Theater. Instead, I received a ticket in row AA, which is one of the worst places to sit because it is located below the stage, forcing you to crane your neck to see the actors. (I knew this because I am very familiar with the Music Box Theater seating.) I immediately asked for a refund upon receiving this incorrect ticket, but was given the runaround by the TickPick customer support team. First, they tried to tell me that it was an “upgrade” so that I should just accept the ticket as is. I pointed out that this was patently false. When I insisted on a refund, they said they would give me a ticket in Row G, but that also turned out to be yet another false promise.

Finally, after numerous calls to TickPick customer support, I was able to secure a refund, and I subsequently bought a ticket directly from Telecharge, as I should’ve done in the first place.

Bottom line: TickPick is a classic bait-and-switch operation! Do not, I repeat do not use this site unless you are comfortable receiving tickets that don’t correspond to what you ordered!

25 March 2026
Unprompted review
TickPick logo

Reply from TickPick

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

In this case, there was an issue with the original tickets provided by the seller, and our team stepped in to offer replacement options in line with our BuyerTrust Guarantee. When those options did not meet your expectations, you declined them and a full refund was issued.

We understand how important seating location can be, especially for a specific theater experience, and we recognize the frustration caused by the back-and-forth. That said, our team remained engaged throughout and worked to provide a resolution, which was ultimately completed with a full refund with additional site credit for the inconvenience.

We’re glad we were able to resolve the matter and appreciate the opportunity to make it right.

Rated 5 out of 5 stars

Great show

Great show! There needs to be a better way to get people into the facility. I understand purses need to be checked but we stood outside in the cold for 30 or more minutes. I had a clear purse so once I was checked I flew through the process. Just a thought when purchasing tickets online, right before you complete the process remind folks of the purse requirements and moving your tickets to your wallet another reminder.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Honest ticket prices and I love being…

Honest ticket prices and I love being able to see the view from the row/seats when purchasing! I’ve just started using TickPick and it will always be my go to! I’ve been telling my friends and family about TickPick and they have started using it and also love it. App/website is very straightforward and easy to use.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Blazer night!

We got great seats at a fantastic price. The site clearly showed where the best bargains were. My son got to watch a game closer than he had ever sat before and he even got on TV!

23 March 2026
Unprompted review

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