Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... See more
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See what reviewers are saying
The FASCIQ IASTM ‘Wave’ tool by Dr. Robert Schleip Was poor quality. The finish on part of the tool was rough with some of the finish missing. Considering the price of this item it should have bee... See more
Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... See more
Company replied
Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... See more
Company details
Written by the company
THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!
Contact info
The Ghyll, Pevensey Road, RH13 9XZ, Southwater, United Kingdom
- 01403 613093
- info@thysol.co.uk
- thysol.co.uk
4.4
Excellent
151 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very Happy customer
Very Happy customer
The product is great quantity.
It arrived on time.
20 October 2023
Reply from THYSOL UK
Thank you!
Proof on screenshot. I paid my money for fast delivery! I ordered fast delivery and the website…
I ordered fast delivery and the website said that the order would arrive the next day, but the order arrived in 3 days!! I demand my money back
19 October 2023
Reply from THYSOL UK
We're sorry to hear about your recent experience with us. Your review was linked to an order that didn't request express delivery, leading us to assume it wasn't paid for. Then you placed another order two weeks later and paid for express delivery. Regrettably, Royal Mail's service fell short of its promise and delivered a day too late, which is beyond our control and one of the reasons why we're discontinuing the option for express delivery. We've already refunded you for the express delivery costs.
We kindly ask if you would reconsider your review regarding our customer service. I hope you understand that we are doing our best to keep everyone happy, but in some cases this is out of our hands.
Great service
4 October 2023
Reply from THYSOL UK
Great to hear! We hope that you continue to use VetkinTape in the future.
Great products
Easy company to deal with, and the Vetkin products are in my own opinion the best on the market, I use many different sizes of the tapes for many applications and it’s never let me down,
18 September 2023
Reply from THYSOL UK
Happy to have you as a customer!
I have reviewed this already 🤔 do not…
I have reviewed this already 🤔 do not sure why you're asking again.
But fabulous product and great prices. Quick delivery too.
15 September 2023
Reply from THYSOL UK
Hi Corinne, thanks for your kind words again. The system automatically sends out invites after you order. We'll see if we can skip people that have already purchased from us before!
Easy to order and quick delivery
3 September 2023
Reply from THYSOL UK
Thank you! We hope you enjoy the tapes.
Reply from THYSOL UK
Happy to hear that!
Brilliant
Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for working so hard to make sure that this company maintains such a high standard, nice to see these days!
4 August 2023
Reply from THYSOL UK
Thanks a lot for all the kind words! We hope you will be back for more.
Very good telephone advice fro Matt.
Very good telephone advice fro Matt.
A bonus was straight through to a person, no dreaded answer phone.
Product/tape sent out promptly.
The sport tape Works as advertised, and stays in place for several days
27 July 2023
Reply from THYSOL UK
Great to hear Miriam! That's the kind of customer service we strive for.
Good price
Good price, quick despatch. It’s my first set of cups so I can’t compare the quality but so far so good. The storing pouch is really handy too, especially when travelling.
18 July 2023
Reply from THYSOL UK
That is great to hear!
Fast and efficient
Regulation notifications as to status of delivery and prompt arrival of item
23 July 2023
Reply from THYSOL UK
Glad you had a good experience purchasing from us!
Reply from THYSOL UK
We hope you will come back for more!
Reply from THYSOL UK
Very happy to hear that you enjoy our suspension trainer!
Very quick order and delivery
Very quick order and delivery. I have used Vetkin tape for a number of years and find it a superior equine tape
22 June 2023
Reply from THYSOL UK
We are very pleased to hear that! Please spread the word :-)
Reply from THYSOL UK
Enjoy working out with your suspension trainer!
Physio tape
I ordered physio tape. Compared to other sites, yours was less expensive and arrived very quickly
6 June 2023
Reply from THYSOL UK
That's great to hear! We hope you keep using our tapes.
Reply from THYSOL UK
Thank you Mark!
Reply from THYSOL UK
Happy to hear you love the products!
Fantastic!
Incredible customer service! The actual product is such high quality and really reasonably priced. Will definitely be buying again.
5 May 2023
Reply from THYSOL UK
That's fantastic to hear! Great to have you as a loyal customer.
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