ThunderDrive.io Reviews 

325
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Don't do it! The entire service it's a mess: painfully slow upload (more than 15 minutes for a 300 MBytes upload?!), painfully slow (or unavailable) download / view, no apps, no sync, no ver... See more

Rated 1 out of 5 stars

Terrible service. Non-existent customer support. I tried uploading a few folders totaling 45 Gigs of files. Took a long while, uploaded maybe half of the files. Familiar Google UI, without the reliabi... See more

Company replied

Rated 1 out of 5 stars

Purchased lifetime subscription through PC World. no longer have access after clicking login on website. exercise extreme caution and advise researching the company before taking on a subscripti... See more

Rated 1 out of 5 stars

Scam, Fraud, worst, unprofessional. I had purchased the drive space at thunderdrive in 2019. Now the drive space is gone and the support is not responding. they are word's number one fraudster... See more

1.1

Bad

TrustScore 1 out of 5

325 reviews

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1.1

All reviews

(325)

1 review in the last 12 months

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Rated 1 out of 5 stars

ThunderDrive.io

Purchased lifetime subscription through PC World.

no longer have access after clicking login on website.

exercise extreme caution and advise researching the company before taking on a subscription.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

File a complain against Thunderdrive.io

Just wanted to suggest everyone file a complaint against thunderdrive.io with the FTC and IC3.GOV. Who knows, if enough people complain maybe they'll do something about it.
Seems like a great scam for bad actors: sell "lifetime" storage for $59 then rent storage short term. Let people upload files, give a few good reviews, then stop paying the rent and everyone loses their data while the scammer absconds with the money!

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Had my doubts… was proven right

I signed up years ago but had my doubts about the service as the price was 'too good to be true'.
I uploaded a bunch of files so I could access them anywhere but I always kept local copies. I somehow knew the day would come when it would turn out to be a scam. Can no longer log into the site, seems to have gone down some months ago.

26 July 2024
Unprompted review
Rated 1 out of 5 stars

DON'T BE DECEIVED!

I bought into ThunderDrive.io's 4TB Lifetime offer on August 22, 2019. They appeared to be a new startup and had great reviews from some of the leading Tech Mags. The service worked for a while, even though it was slow uploading/downloading, then overnight, all my files vanished. Customer Support is non-existent! I would highly recommend NOT purchasing any service offered by this company. READ ALL THE REVIEWS, and you will understand what I'm talking about. They can keep my money. I just want my irreplaceable pics and docs back.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

ThunderDrive is dead + contact info

The update from Roman A. Masaryk that ThunderDrive is completely down is true for me as well. app.thunderdrive.io no longer responds.

At least prior to this I could see my files (but not download).

All the site ownership info is redacted for privacy in the whois database, however there is an address on their data privacy page. It is a home at 4425 W Pinsapo Dr Fresno, CA 93772 and ownership of that property is redacted as well as it is owned by a public official. However, one could snail mail them at that address asking for a refund. Probably won't respond but who knows?

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Never, ever. Files are broken.

Does not work at all - files are damaged, unreadable. The service is not usable for anything as one cannot be sure their files will be available when needed. Support is unavailable - on the chat is always bot although you can see the lady's photo at first sight, email cannot be sent. I tried to ask for refund more times but not possible way to contact them...
Scam, don't waste your money and find other lifetime services, not thi one. Never. Never, ever. Do you get me? Never!

17 March 2024
Unprompted review
Rated 1 out of 5 stars

Aviod at all costs

I subscribed to thunderdrive with their lifetime offer and it worked ok for the first 12 months however it is now impossible to access any of my files. I cannot download them or even see them.
These are scammers of the highest order

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Thunderdrive is a scam

Thunderdrive is a scam. They are stealing people’s money but offering accounts that do not work. I purchased a lifetime plan and it does not work. Their support has not answered after many emails. If I could rate this company/service zero I would.
Unable to login my account.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

This is really a fraud service that…

This is really a fraud service that should be avoided at all costs. I purchased a lifetime membership a few years ago and kept my documents and other not-so-important but important notes on the drive. Now when I opened the site, it's all gone.

Strongly recommend avoiding it. My two cents.

12 October 2023
Unprompted review
Rated 1 out of 5 stars

Friends be aware .....

Friends, I tell you the fact that Prismdrive.com is actually previously Thunderdrive.io ( both are from same scammer team). As Thunderdrive is disappeared similarly Prismdrive.com will be with our precious data. So be aware .....

2 October 2023
Unprompted review
Rated 1 out of 5 stars

I purchase a total of 2TB lifetime…

I purchase a total of 2TB lifetime plans 4 years ago.
I haven't been able to download a single files in over two years.

100% waste of time and effort, as the "Contact Us" link results in "There was an error trying to send your message. Please try again later"

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Never purchase Thunderdrive

I have purchased 2 accounts in lifetime deal, one was on eu.thunderdrive.com and another one was on app.thunderdrive.com both accounts are not working, the eu.thunderdrive.com domain is now invalid and app.thunderdrive.com is almost unusable no option is working all stored data is lost never purchase thunderdrive.

23 September 2023
Unprompted review
Rated 1 out of 5 stars

I bought a lifetime account in 2019

I bought a lifetime account in 2019, Recently I found that it doesn't work anymore - no one to get in touch with and their contact us link doesn't work anymore. It's a scam. They have gone with our money and data. Everyone is warned not to buy any new services.

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Like everyone else I got this for the…

Like everyone else I got this for the free plan, 2 gig.

I'll explain below the two possibilities for this total failure. But I go in today after not having touched it for over a year, as I just tried to back up a bunch of crap, but never needed the stuff..

As usual, the icons have no image, download is something went wrong.

What I suspect: Either....
1) They gave out so many plans to get a ton of "users" so they could go get financial backing based on number of users, & all backers found out none were paying monthly....

2) Data harvesting operation. i.e. ALL your data was collected and sent off to whatever parent company this was part of.

And by keeping the site up, but useless, it just looks like a failed company so no one gets suspicious.

4 April 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

Bought this on StackSocial and thought I would use it as testing with redundant files that had already backed up. Thank god I did NOT use this my promamry backup. Logged in - 04/03/2023 - I was not able to retrieve any of the test files I had uploaded long ago.

When to going to the URL of the file

This is the message you will receive

Whoops, looks like something went wrong.

Avoid this product at all costs. I'm going to reach out to StackSkills to see if I can get a credit for this purchase

2 April 2023
Unprompted review

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