Thrive cat food has certainly made my IBD cat thrive. No more sick days, eats every scrap & is looking so much healthier in every way. Customer service is brilliant. My order arrived in a sorry state... See more
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Thrive Pet Foods has been making pet food with real ingredients for 25 years. From the start, our aim has been simple: to create high-quality foods and treats using real meat or fish, prepared with gentle processes and without unnecessary fillers. We believe keeping recipes straightforward and honest helps pet owners make informed choices about what they feed their cats and dogs. Our range includes complete foods, treats, and food toppers, all clearly labelled so customers know exactly what’s in the bowl. We focus on quality ingredients, careful preparation, and consistency across our products. We sell directly to customers as well as through trusted retailers, and we place great importance on reliable delivery and supportive customer service. Feedback from our customers is always welcomed and helps guide how we continue to improve. At Thrive, there are no gimmicks and no nonsense — just real food, made with care.
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Pet Buddy Group, Fox Court, 14 Grays Inn Rd, , WC1X 8HN, London, United Kingdom
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The tins of chicken and vegetables are loved by my cat.
My only criticism is the time it takes to get a delivery,

Reply from Thrive Pet Foods
Top quality wet cat food with super fast delivery. Also, no plastic. Other retailers send their cans wrapped in plastic. Thrive cans are packaged in cardboard.

Reply from Thrive Pet Foods
I have been a customer for a long time and recently had an issue with an order where a snack tube arrived damaged. There was a bit of a delay before I received a reply, but once Anna got back to me the issue was handled very well.
She apologised and arranged replacements, and the team also helped sort out a couple of things from a previous order that I had mentioned. Everything arrived quickly and in good condition.
Overall, the resolution was handled professionally, and I appreciate the effort they put into making sure things were corrected. This experience has given me confidence to continue buying from them.
Recommended.

Reply from Thrive Pet Foods
Romeo, our cat loves to eat 100% chicken topper. Romeo can be fussy with his food but always eats this chicken. Delivered quickly to our door.

Reply from Thrive Pet Foods
Easy to use website, very quick delivery, cats both love the Chicken Topper. Excellent. Thank you :-)

Reply from Thrive Pet Foods
Cats love them, but it's frequently out of stock at the moment. Not sure whether it's a too-popular issue, or a difficulty in supply/manufacturing. Slightly frustrating when my cats refuse most treats, and I love how healthy and natural these are.

Reply from Thrive Pet Foods
I am very happy for my cat to have thrive treats she loves them and delivery is always very quick.

Reply from Thrive Pet Foods
Excellent! Well packed and arrived quickly, even to the far north coast of Scotland. Never refused, which is a bonus with cats!

Reply from Thrive Pet Foods
My cats love the Thrive Cat Chicken powder. It has made eating time a joy here for my two cats.
Thank you very much and I do hope you do not continue it.

Reply from Thrive Pet Foods
Purchased ProTaste Chicken Topper as my cat was not eating any of his normal cat food. I had also read the great reviews, before purchasing. It started off really well, until he decided he didn't like it either on top or mixed in. Shame as it was going really well with the topper.
I believe the cat food my cat was eating, has been changed recipe-wise as he keeps refusing to eat the brand he used to love. Have now started to buy other different cat food brands to see if I can find something he would eat all the time.

Reply from Thrive Pet Foods
Delivery is very slow. It takes a week to delivery your furry's food, which is sad and inconvenient for the modern fast‑paced life

Reply from Thrive Pet Foods
First order went missing, replaced my order plus sent a freebie with DPD arrived within a few days Great Customer service would highly recommend

Reply from Thrive Pet Foods
My cat is extremely picky but she loves your tuna

Reply from Thrive Pet Foods
I’ve been buying Thrive chicken cat treats for my baby(s) since 2017 and wouldn’t buy anything else. I found them when needing a healthy treat for my diabetic cat. I can’t recommend them highly enough.

Reply from Thrive Pet Foods
I’m so glad I found you. Couldn’t find the product anywhere, my cat won’t eat without it, arrived on time, great product, thank you

Reply from Thrive Pet Foods
Easy to use site, good price .
My cat refuses to eat her food unless it has Thrive spinkles on top. But now she eats it all, so no wastage, making this well worth the money.

Reply from Thrive Pet Foods
The only topper my cats will eat, great price, super speedy delivery, resealable pot stops them from self service! Have to bulk buy as it’s so much more ex elsewhere, or my first or last delivery I’m sure

Reply from Thrive Pet Foods
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