I had a great experience using Thrive pass. The support team responded to my query in a very short time and made the process smooth. I also appreciated the quick turnaround time that my reimbursem... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We personalize benefits. You thrive as the employer of choice.
Contact info
3801 Franklin St, 80205, Denver, United States
- support@thrivepass.com
- thrivepass.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Better save your receipts
Better save your receipts! This company continues to ask for receipts which is a pain! What a mistake choosing them to manage this program!
Easy reimbursement process
I bought a standing desk and asked for reimbursement from my company through ThrivePass. The process was quick and easy.
All of the receipts I’ve submitted have…
All of the receipts I’ve submitted have not been sufficient. I’ve called and was not provided much help either. I was excited to use my account for copays and such. But i keep getting notifications that they need more documentation. I have submitted up to 5 receipts. Like someone said they’re quick to take your money.
Quick and easy
Quick and easy to upload my proof and get reimbursed. I think ThrivePass is fantastic, and it's one of my favorite benefits.
Great service
I had a great experience using Thrive pass. Simple to use. The customer experience was quick and helpful.
Thanks for everything and it was easy…
Thanks for everything and it was easy to fill out information and send back.
Such a great benefit
Such a great benefit. Easy to use and lots to chose from.
Great program
Everything is great. The only complaint is that I can’t search for reimbursement items, I have to dig thru all the categories that I guess it might be under to find the right one. Then when I’m digging I click on one, when I click back it takes me the whole way back to the beginning. I wish I could click on the category heading like fitness to see what’s under it, that would be more helpful than scrolling it jumps around too much.
Very helpful easy to follow
Great experience!
This is a great benefit and very easy…
This is a great benefit and very easy to submit information for reimbursement. AMazing too is how quickly it is done.
First experience submitting a reimbursement request
After submitting my request for reimbursement, which was super easy, there were a couple of questions that needed to be answered. The staff member who emailed me the questions did a great job being clear and concise with his question which made it very easy for me to respond. The very fast reimbursement directly to my bank account was fantastic! Well done ThirvePass!
Watch for the taxes!
Getting reimbursed was relatively easy. Navigating the site for a vendor reimbursement is a little tricky. That is what prevented me from given my experience five stars. In addition there was no warning that I would be taxed at a higher rate for my reimbursement. I was taxed 40% of the $500 reimbursement on my most recent paycheck.
Interface Learning Curve
The Thrivepass interface took me some time to understand. Once understood, I could easily go into it and submit expenses.
Thrivepass is super easy to use!
Thrivepass is super easy to use, very fast reimbursement and plenty of vendors to choose from!
Very easy to navigate
Very easy to navigate, was reimbursed very quickly.
Easy and Fast process!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








