I originally ordered a T-shirt that somehow got lost in the mail. The Threadheads team has excellent customer service that helped me resolve the missing item and promptly replaced it. I am now the pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always happy with the items I've purchased, they last a long time, the fabric and prints are good quality and can withstand frequent washing. My son's black tee's stay black. He's had several complime... See more
Company replied
After receiving my package, I felt compelled to leave this company a review. Not only was the shipping clear & quick to deliver but the quality (and I was sceptical) was unmatched. I ordered a Noah K... See more
Company replied
I recently ordered a custom print shirt from Threadheads and had such a great experience. The online customization tool was very easy to use and made designing my shirt simple and stress free. The pri... See more
Company replied
Company details
Written by the company
Threadheads is a global pop culture clothing & accessories brand. It's a fun place to shop for unexpected gifts. Dark humour, officially licensed merch, meme shirts and 90s-inspired fits. Made-to-order garments. Worldwide shipping.
Contact info
68 Keys Road, 3192, Cheltenham, Australia
- hello@threadheads.com
- threadheads.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Threadheads
Cheers Thomas!
Quality shirts and socks, great customer service!
Noah reached out as the socks I ordered weren't in stock, everything was sorted really quickly. Just received my package and my shirts look great and the note and bonus socks really made my day 😄 thanks heaps!
23 March 2026
Unprompted review
Reply from Threadheads
Woohoooo so glad we could get that sorted for you! Cheers Sarah 🥰
It was a very quick response & helped…
It was a very quick response & helped me feel better about my order. Thank you.
27 March 2026
Unprompted review
Reply from Threadheads
Cheers Kelsey 🫶
Impressive customers service!
Quick responses with elaborate explanations! Amazing service that you don’t see much these days anymore, I’m pleasantly surprised!
26 March 2026
Unprompted review
Reply from Threadheads
Thanks heaps Yuan, so glad we could help 🫶
Excellent Customer Service
Excellent Customer Service! Appreciate the quick response on questions regarding the orders I have placed.
The quality of the merchandise exceeded my expectations as well.
Great Job! ⭐️⭐️⭐️⭐️⭐️
26 March 2026
Unprompted review
Reply from Threadheads
Thanks so much, means a lot! 🫶🙌
Prompt response to an inquiry I made…
Prompt response to an inquiry I made about my order. I’m talking minutes, not hours! Will shop here again!
25 March 2026
Unprompted review
Reply from Threadheads
Wooohooo amazing! Thanks heaps Jonathan 💓💓
Easy to buy clothes
Easy to buy clothes. When I sent an email about my order, there was a quick, informative and friendly response, which was great.
21 March 2026
Unprompted review
Reply from Threadheads
Thanks so much Rae 😍
I will order from this company again
I will order from this company again. The shirt I got is a really nice quality, the shipping was fast, and my correspondence with customer support was quick and positive. Highly reccomend.
23 March 2026
Unprompted review
Reply from Threadheads
Thanks so much for all the support Matt 💕
Great customer service!
The team were extremely helpful when I had questions and needed to change my order.
20 March 2026
Unprompted review
Reply from Threadheads
Cheers Alana 🌟
Threadheads are amazing!
I have purchased from Threadheads multiple times. Every delivery is on time, every item be it shirts or accessories are good quality. Great products, great crew! I will continue to buy with confidence from Threadheads. Thanks team!
22 March 2026
Unprompted review
Reply from Threadheads
Thanks for your continued support! So glad you love the quality! 😊
Austrian Post service lost the mail
Austrian Post service lost the mail. Support helped me and sent me a new shirt! Amazing! Thanks guys
Cheers from Austria
19 March 2026
Unprompted review
Reply from Threadheads
Cheers Marvin 😊
I emailed asking for an update on my…
I emailed asking for an update on my order and was expecting an email back in days, however I was pleasantly surprised when I saw an email back in no more than 10 minutes! Customer service is super quick and helpful.
20 March 2026
Unprompted review
Reply from Threadheads
Thanks so much Bianca, glad we could help you out 😊
Thankful for Joy
Thankful for Joy! I started out with an issue regarding my order and Joy jumped in quickly. I appreciate you so much! Thank you :)
19 March 2026
Unprompted review
Reply from Threadheads
Go Joy 💕 Cheers Jess! 🥰
Very reactive support and quality…
Very reactive support and quality product.
19 March 2026
Unprompted review
Reply from Threadheads
Thanks so much Benoit Inka 🤗
Great quality. Nice fabric.
Got a quick & friendly response after a question about the delivery.
Products look great and have a quality feel to them.
17 March 2026
Unprompted review
Reply from Threadheads
Thank you Maarten! Glad you love it! 💕
They were detailed on how the process…
They were detailed on how the process is to receive your order and they do respond quick.
18 March 2026
Unprompted review
Reply from Threadheads
Cheers DF! 💕
Always great quality items
Always great quality items
Great designs.
Will be coming back for more
15 November 2025
Unprompted review
Reply from Threadheads
Thanks heaps Dee! 🤩
Great quality T-shirts
Great quality T-shirts, Arrived within the time specified, Good price and great customer service with quick replies! Highly recommend
14 March 2026
Unprompted review
Reply from Threadheads
Thanks Daisy! 💝
Loved the products
Loved the products. Definitely would recommend. Also the service was quick and communicated thoroughly throughout the process
13 March 2026
Unprompted review
Reply from Threadheads
Thanks so much, means a lot 💕
I really love their customer service
I really love their customer service, they responded really fast repeatedly in one evening and answered all my questions efficiently and my issue has now been resolved! Thank you! Also the t shirts are lovely feel amazing and the prints are printed well. I would definitely say choose your usual sizes no need to try size up etc.
12 March 2026
Unprompted review
Reply from Threadheads
Thanks so much LiannuLuna, glad we could help you out 🙏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.