Threadheads Reviews 1,778

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the fabric and print durability, even after frequent washing. Many people highlight the excellent customer service, noting their responsiveness, helpfulness, and efficiency in resolving issues and ensuring timely delivery. However, some customers experienced issues with order fulfillment and delivery times, with some reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the sizing guide was inaccurate, leading to shirts that were much larger than expected.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of items, such as... See more

Order

Consumers find order experiences to be largely positive. Many reviewers praise the ease of ordering, quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, quick responses,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of items,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I originally ordered a T-shirt that somehow got lost in the mail. The Threadheads team has excellent customer service that helped me resolve the missing item and promptly replaced it. I am now the pro... See more

Company replied

Rated 5 out of 5 stars

Always happy with the items I've purchased, they last a long time, the fabric and prints are good quality and can withstand frequent washing. My son's black tee's stay black. He's had several complime... See more

Company replied

Rated 5 out of 5 stars

After receiving my package, I felt compelled to leave this company a review. Not only was the shipping clear & quick to deliver but the quality (and I was sceptical) was unmatched. I ordered a Noah K... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a custom print shirt from Threadheads and had such a great experience. The online customization tool was very easy to use and made designing my shirt simple and stress free. The pri... See more

Company replied


Company details

  1. Clothing Store
  2. Custom T-Shirt Store
  3. Design Agency
  4. Fashion Accessories Store
  5. Printed Clothing Store

Written by the company

Threadheads is a global pop culture clothing & accessories brand. It's a fun place to shop for unexpected gifts. Dark humour, officially licensed merch, meme shirts and 90s-inspired fits. Made-to-order garments. Worldwide shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Paulo is the best

I ordered a shit for my dad’s 60th and was so pleased with it that I ordered six more shirts and got all the help I needed from the one and only Paulo. He’s the best!

13 April 2026
Unprompted review
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Reply from Threadheads

Yay Paulo!! Thanks heaps for the review 🥰

Rated 5 out of 5 stars

The experience was great

The experience was great, lots of great option and a really simple purchasing process

6 April 2026
Unprompted review
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Reply from Threadheads

Thanks so much Isaac! 🫶

Rated 5 out of 5 stars

This company is amazing

This company is amazing! They are super on top of communication whenever I had questions about orders, and would even message me if they have questions about my design. The quality of the shirts are top tier. I’ve ordered the same shirt design twice and both times they have knocked it put of the park.

11 April 2026
Unprompted review
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Reply from Threadheads

Thanks heaps for dropping a review Mikayla 🥰

Rated 5 out of 5 stars

Joy deserves a high-quality Wi-Five! 🖐️📶

This is my 3rd order and Threadheads is still perfect. My custom tee decided to go on a secret solo vacation for a few weeks—I assume it saw the price of fuel and decided to walk all the way from Australia to France! 🏃‍♂️💨

Joy was an absolute legend. No corporate robot talk, just great vibes and a quick replacement that actually reached my door this time. 🎯

Incredible quality and a team that’s actually fun to talk to. If you want cool threads and a customer service that gets your jokes, this is the place. 🙌

Cheers from France! 🇫🇷

9 April 2026
Unprompted review
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Reply from Threadheads

Yesss Joy 🙌 Merci beaucoup Sorata 🫶

Rated 5 out of 5 stars

Team Threadhead are amazing

Team Threadhead are amazing. Customer service was amazing as our deadline was tight and I was nervous we would not receive our order.
Thank you for being awesome! Highly recommend.
Oh and the custom tshirts are so cool. We got some shirts made for my mums 70th. She is going to love them!

8 April 2026
Unprompted review
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Reply from Threadheads

Yayyy so glad to hear! Thanks heaps Lizzie 🥰

Rated 5 out of 5 stars

Had the wrong address listed on the…

Had the wrong address listed on the shipping for the purchase. Emailed customer service and was immediately notified that the order address had been changed and updated and that I would be proved with a tracking number when the product shipped. Great service!

6 April 2026
Unprompted review
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Reply from Threadheads

Thanks heaps for dropping a review Jason! 🫡

Rated 5 out of 5 stars

I had the best experience ordering…

I had the best experience ordering this! They were so helpful, quick to respond, and made everything really smooth. The t-shirt turned out exactly how I wanted such a perfect birthday gift. I’m so happy with it

1 April 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks so much Alisha, means a lot 🥰

Rated 5 out of 5 stars

Can’t beat the quality!

A few Christmases ago, a friend and I got the same idea for gifts for my husband. He’s a big fan of his dog, and—well—the dog is not getting any younger. Without speaking to one another, we both independently ordered him a customized “Jim” (the dog) shirt. I bought from Threadheads and my friend did not. Fast forward 18ish months of consistent wear later and, yall. Threadheads is where it’s at!! The quality difference is insane. I was doing laundry and had to pause to write this. The Threadheads shirt is still looking good, no peeling or visible wear. The other shirt from the mystery other company is peeling and I give it 6 more washes before the design is gone.

It’s just crazy to see two shirts, gifted at the exact same time, worn equally and see the quality difference. This has sold me to forever buy Threadheads!

5 April 2026
Unprompted review
Threadheads logo

Reply from Threadheads

This is what we love to hear 😎 thanks heaps for the glowing review Emma!

Rated 5 out of 5 stars

Great customer service

Great quality product. When something went wrong with delivery, their customer service was exemplary and fixed the problem.

3 April 2026
Unprompted review
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Reply from Threadheads

Yay so glad we could help! 🫶

Rated 5 out of 5 stars

I made a mistake on the shipping…

I made a mistake on the shipping information, totally on me. As soon as I realized the package was getting sent to a non existent address I messaged customer support and they took care of everything in a very timely manner and they were excellent to talk to. Can’t say enough good things.

4 April 2026
Unprompted review
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Reply from Threadheads

Glad we can help Zachary 💕

Rated 5 out of 5 stars

Great customer support

I contacted the help team to query my delivery. They responded very quickly and explained what was happening in a friendly and concise way.

2 April 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks so much John, glad we could help you out 🙏

Rated 1 out of 5 stars

Avoid at all costs

Ordered on March 13th. Heard nothing until it said it was delayed but shipping in a couple of days on March 20th. I needed it for a birthday this week so reached out for clarification that it would ship from California. They said it would. I then get notification on March 31st saying its shipped from China. Have reached out twice with no reply. Basically a nonsense Chinese dropship company. Avoid and go with something domestic.

2 April 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Hi there Thomas, we're really sorry, this is not the experience we want for anyone, especially with a birthday on the line. To clarify, we're not a dropshipping company. We have our own production in Melbourne, San Jose, and Prague. Occasionally, when stock isn't available locally, we fulfil from our China warehouse, that's what happened here, and we should have communicated that clearly from the start. That's on us. We've reached out via email and would love to make this right for you. Your feedback is also being taken seriously to make sure this doesn't happen. Thank you for letting us know. 🙏

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