Thornley Groves Estate Agents Reviews 

I was having trouble with my rent payments and the wonderful Tomas Peers-Bow was incredibly helpful. He was reassuring delt with my issue quickly and was very communicative. If I have any future issue I would very confident if Tomas was dealing with it he is friendly and a great addition to the team.

Rental property - washing machine repair. Easy to report issue and fixed within a few days of reporting. Katie at Thronley Groves was very helpful in assisting.

Tomas at Thornley Groves Chester was so helpful this week with helping us to get a new washing machine sorted in a really short amount of time. Great communication, understanding and care. I really appreciate it, thank you!

I have had the pleasure of working with Delci Barlow at Thornley Groves and have always found her to be professional, friendly, and approachable.

Delci communicates exceptionally well, keeping everyone informed and responding promptly to queries. She is always willing to help and goes above and beyond to resolve any issues that arise.
Her positive attitude, reliability, and proactive approach make her a pleasure to work with. I would highly recommend Delci to anyone looking for a knowledgeable and dedicated property manager.

Michael is a fab property manager! He’s always quick to respond to any questions I have over email and gets things done!! Truly an asset to the Thornley Groves team :)

I have been using Thornley Groves for many years as my managing agent I have been dealing with Emma Slabert and her service is excellent.
Refreshing for a managing agent she answers emails promptly and provides me with a first class service I couldnt be happier

We recently ended a tenancy, managed by Thornley Groves. I lost count of the number of property manager that came and went during the 8.5 years that we had it tenanted, so it’s a pity that the best one of all, Aleaya Afzaal, came along as we were preparing ro stop tenanting and sell. She has been totally on the ball and acted promptly on any issue that has arisen, that we have put her way. Accordingly, I give her a 5 star rating,

Daisie Eaton specifically has been wonderful and extremely helpful - thanks very much

I rented a property through Thornley Groves for just over two years and honestly had a great experience throughout. Getting the house was straightforward, the team explained everything clearly and made the move‑in process easy. During my tenancy, they were always professional and quick to respond whenever I had a question, which made things stress‑free. When it came time to move out, the exit process was handled really well—fair, transparent, and without any hassle. Overall, I felt supported from start to finish and would happily recommend Thornley Groves (specially Kaja who helped a lot during the exit process) to anyone looking for a reliable letting agency in Manchester.

I am very impressed by the service provided by Owain Lacey, who has a great passion to answer my questions and helps me to solve the issue related to the property management. That’s why I give a five star rating.

Chloe Jewell has been incredible. Any questions or concerns have been addressed quickly and completely. She has been a great support in difficult times which she didn't need to be. She is an absolute asset to that team. Thank you!

Aleaya Afzaal at Thornley Groves is our current property manager. She has managed our property for a short period, but she has already made a fantastic impression.

Aleaya is very knowledgeable and responsive. Whenever we've had a question or needed guidance; she gets back to us promptly and with a clear, helpful answer. She is also very proactive in her approach, giving us confidence that our property is in great hands.

I’m not one for leaving reviews but I had to when it comes to Olivia Scallan-Allsey at Thornley Groves. I’ve rented the same property for over 18 years and had many property companies manage my home but not one has come close to the excellent service and kindness shown from Olivia, she is an excellent representative for the company and has shown professionalism, understanding and kindness when it comes to any issues that I’ve had. It’s so nice to know that there is always someone there that’s willing to help me when needed. Thank you for your help and kindness Olivia!

I would like to take this opportunity to extend our heartfelt appreciation to Jeovely who was our point of contact at Thornley Groves during our tenancy and she was really responsive and supportive throughout. Thank you so much for making our stay more pleasant and positive.

We have been with Thornley Groves 8 years and have always found them helpful. In particular Olivia Scallan-Allsey is professional and supportive helping to resolve issues on our behalf and willing to go the extra mile.

Olivia responds quickly to emails, has strong communication skills ensuring there are no misunderstandings. Overall she is a great asset not only to Thornley Groves but also us, she very approachable and we feel confident when she is handling our issues.

Owain has been an excellent property manager throughout. He has always been professional, responsive, and efficient in dealing with issues promptly; I would highly recommend him.

Thornley Groves recently took over the management of our property and Emma made the handover seamless - clear communication, quick to respond, and easy to deal with. Highly recommend.

Lucy Clegg is my main point of contact and Lucy is always so lovely to deal with. She always responds in a timely manner and always helps me with any queries I may have. Thank you for always making my experience a very positive one.

From the beginning of my tenancy and through out all my stay , I had faced no issues with Thornley Groves. I have really enjoyed the management service. I would like to say big thank you to Owain Lacey, from Altrincham branch , speedy replies and very helpful manager . Keep up good work! Thank you