Thornmoney Reviews 

157
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

3 weeks 4 days after loan in New Zealand application and they did not provide me with any sort of feed back on why it was taking so long to process it. I have found out they have one staff member for... See more

Rated 5 out of 5 stars

Thorn money was accessed through my broker. My broker was excited for me when thorn offered a loan contract, with low doc options they have been extremely quick to respond, accepted alternative approv... See more

Company replied

Rated 5 out of 5 stars

I went through a broker which was Yakka finance. Found them on a web search. Specifically, James was my contact, he was excellent, he listened to the request, acted accordingly and kept me informed at... See more

Company replied

Rated 5 out of 5 stars

Awesome company to work with, have made purchasing a vehicle for my small business so much easier. When I am ready to upgrade the my truck, I know who I’m calling straight away. Won’t hesitate to r... See more

Company details

  1. Financial Institution
  2. also in
  3. Alternative Financial Service
  4. Financial Consultant
  5. Non-Bank Financial Service

Written by the company

Thornmoney is a lender helping Australian businesses reach their goals with flexible Invoice Finance and Asset Finance solutions. With thornmoney, funding has evolved to be faster and smarter. Get a quote or apply online at anytime. Brokers and Accountants! Our business development managers are here to support you! Partner with us and provide your clients with more flexible funding solutions. Previously known as Thorn Business Finance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

157 reviews

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4.3

All reviews

(157)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service and timely response quickly

9 November 2022
Thornmoney logo

Reply from Thornmoney

Hi T,
Thank you for sharing your feedback, thornmoney is glad we could help you in a timely manner.

Rated 5 out of 5 stars

Outstanding Customer Service

The customer service provided by Basil today was second to none ! It was refreshing to speak with someone who could assist me with my enquiry completely, efficiently and with a fantastic attitude !

31 October 2022
Unprompted review
Thornmoney logo

Reply from Thornmoney

Hey Tracey,
It's meaningful to know that Basil provided you with excellent service. I'll pass on your comments. Thank you and have a great day!

Rated 5 out of 5 stars
Thornmoney logo

Reply from Thornmoney

Hi Tony,
Thank you for sharing your positive experience. Great to know you're happy with our service! Have a wonderful day!

Rated 4 out of 5 stars

Loan

Good service

10 October 2022
Thornmoney logo

Reply from Thornmoney

Hi there, thank you for your feedback! We're happy to know that you're satisfied with our service. Have a great day

Rated 5 out of 5 stars

Going above and beyond!

The team at Thorn Money went above and beyond! We recently had a transaction that was crucial to be settled that same day, so as our client could get the asset to work. The team worked so hard and got it done in record time. Happy all round, couldn't have done it without the support and guidance we received from the team!

30 September 2022
Unprompted review
Thornmoney logo

Reply from Thornmoney

It's delightful to hear that you had a positive experience with thornmoney. Our team members will be thrilled to hear that their hard work has made you happy. Have a great day, Samantha!

Rated 1 out of 5 stars

Originally quoted a low interest rate…

Originally quoted a low interest rate then almost doubled

5 October 2022
Thornmoney logo

Reply from Thornmoney

Hi Clint,

Thank you for your feedback. Thornmoney is extremely disappointed to hear of your recent experience. This is not how we wanted our relationship to begin.

We have looked at how this happened and will work with our introducer partners to ensure quotes are clear and consistent to avoid these situations for you and other customers in the future.

If you wish to discuss this further, feel free to reach out to our customer service staff at customerservice@thorn.money.
Kindest,
Thornmoney team

Rated 5 out of 5 stars

Start of something great

To be able to be help is a great help and a start of a great relationship and helping me to reach a big goal

4 October 2022
Thornmoney logo

Reply from Thornmoney

Thank you for sharing your positive experience. Great to know you're happy with our service! Have a wonderful day!

Rated 4 out of 5 stars

Feed back.

Seemed to take for ages to advise results, confirmation and settlement. Didn't get to actually talk to anyone from Thornmoney.

22 September 2022
Rated 5 out of 5 stars

Hi I looked online for a loan that…

Hi I looked online for a loan that suited us .I was contacted by Sam at Mcclean financial Sam was helpful and went about his work and provided us with a loan through Thornmoney all went well with no fuss which was excellent i will recommend Sam and Thorn to my friends
Brendan

9 September 2022
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Reply from Thornmoney

hi Brendan, thank you so much for your positive feedback! We're thrilled to know you enjoyed the product and service that Thornmoney and our partner provided. Your kind words mean a lot to us, and thanks for being a fantastic customer.

Rated 5 out of 5 stars

Invoice Finance made easy!

Thornmoney syncs directly with MYOB which in turn saves us hours every week compared to our previous experience with Debtor Finance.
Access to early funds is quick & simple taking instant pressure off cash flow.
Also, our Client Relationship Manager is actually proactive in providing support (which is rarely needed).
I would happily recommend Thornmoney.

8 September 2022
Unprompted review
Thornmoney logo

Reply from Thornmoney

Hi Bruce,
We can't be happier to know that we were able to support you. We really appreciate your time writing up this detailed review. Your review encourages us to maintain our service! We hope to work with you again soon!

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