3 weeks 4 days after loan in New Zealand application and they did not provide me with any sort of feed back on why it was taking so long to process it. I have found out they have one staff member for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thorn money was accessed through my broker. My broker was excited for me when thorn offered a loan contract, with low doc options they have been extremely quick to respond, accepted alternative approv... See more
Company replied
I went through a broker which was Yakka finance. Found them on a web search. Specifically, James was my contact, he was excellent, he listened to the request, acted accordingly and kept me informed at... See more
Company replied
Awesome company to work with, have made purchasing a vehicle for my small business so much easier. When I am ready to upgrade the my truck, I know who I’m calling straight away. Won’t hesitate to r... See more
Company details
- Financial Institution
- also in
- Alternative Financial Service
- Financial Consultant
- Non-Bank Financial Service
Written by the company
Thornmoney is a lender helping Australian businesses reach their goals with flexible Invoice Finance and Asset Finance solutions. With thornmoney, funding has evolved to be faster and smarter. Get a quote or apply online at anytime. Brokers and Accountants! Our business development managers are here to support you! Partner with us and provide your clients with more flexible funding solutions. Previously known as Thorn Business Finance.
Contact info
PO Box R1780, Royal Exchange NSW , 1225, Sydney, Australia
- 1800 975 075
- marketing@thorn.money
- thorn.money
4.3
Excellent
157 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service admittedly through a…
Good service admittedly through a broker, my only complaint is that they wanted the car registered before settlement and delivery which took about a week. Not the biggest deal thought.
20 February 2023
Reply from Thornmoney
Thanks for your feedback! I'll share this review with the team to further improve our service. Thank you for choosing us. Have a great day
It took nearly 2 weeks to sort out and…
It took nearly 2 weeks to sort out and when they finally got around to paying the money they stuffed up one of the numbers and prolonged the process even more, bloody useless
24 February 2023
Unprompted review
Reply from Thornmoney
Hi Tim,
We've checked our database and we have never serviced you before. Not sure if you're our client?
If you wish to discuss this further, feel free to reach out to our customer service staff at customerservice@thorn.money.
Fast and efficient service with finance…
Fast and efficient service with finance would recommend to anyone
14 February 2023
Reply from Thornmoney
Hi there, thank you so much for your review! We are glad you found our service quick and effective! That's what we strive for! Have a great day!
They were willing to help when others wouldn't
We wanted to get finance for a giant ex-army 4x4 'Unimog' truck for a combination of marketing and heavy lift capability, but none of the usual finance channels would even consider such an odd investment. Thorn Money were the only ones to be willing to help, and they did so with relative ease. Now we have a magnificent Unimog - all thanks to Thorn Money. Highly recommended
31 January 2023
Unprompted review
Reply from Thornmoney
Hi Olie,
Thank you so much for your feedback! We're flattered! Your kind words mean a lot to us, and thanks for being a fantastic customer! We look forward to serving you next time.
The thornmoney team
For starters it took a week to sort out…
For starters it took a week to sort out payment for purchase and the paper work I just had a bad experience and the interest rate wow you have got me can’t wait for this loan to be over already
7 February 2023
Reply from Thornmoney
Hi there, thank you for sharing this feedback, and we are sorry that you are not satisfied with the service you experienced.
We acknowledge that the changes in assets and missing information caused some delays and toing and froing which was frustrating for all of us. Our team tried hard to send the documents out the day after receiving the complete information and managed to settle the deal a few hours after getting the signed contract back. Having said that, we are saddened that we failed to meet your expectation. If you wish to discuss this further, feel free to reach out to our customer service staff at customerservice@thorn.money.
With respect to the pricing of the loan, we will also work with our introducer partners to ensure all the parties understand and are happy with the quote before signing a contract.
The Thornmoney team
Reply from Thornmoney
Hi Syed,
Thank you for sharing your positive experience. Great to know you're happy with our service! Have a wonderful day!
Have been dealing with Basil in the…
Have been dealing with Basil in the last 12 months he has been very understanding of the situation to where I am in a better position, was definitely appreciated
2 February 2023
Unprompted review
Reply from Thornmoney
Hi Russ,
We're glad that you find thornmoney and Basil helpful! Your feedback means a lot! We've forwarded this to Basil and he said thank for making his day!
Thank you and have a lovely day!
Outstanding performance all around in every way.
From the initial text & email to my BDM through to application, approval & settlement was seamless. I had not used Thorn for sometime as a commercial broker, I can honestly say now they are well & truly back on my lender panel of choice.
31 January 2023
Unprompted review
Reply from Thornmoney
Hey Tom,
Thank you so much for your positive feedback! We're thrilled to know you enjoyed the product and service we provided. Your kind words mean a lot to us, and thanks for being a fantastic partner!
Thornmoney team
We are very pleased with the way…
We are very pleased with the way Thornmoney conducted themselves in arranging the loan for the purchase of equipment
24 January 2023
Reply from Thornmoney
Hi Gavin,
It's delightful to know you were happy with the service we provided, but... did you mean to put down a higher-star review?
If it's not the case, please reach out to our customer service staff at customerservice@thorn.money.
Have a good day.
Thorn is way ahead of the game
Thorn is way ahead of the game - easy onboarding, great customer support, and perfect integration with Xero. It only takes a few clicks to set yourself up and fund invoices from customers.
Arvind from their team is an absolute legend and I strongly recommend Thorn to any business looking for an invoice factoring facility.
24 January 2023
Unprompted review
Reply from Thornmoney
Hi Loris,
Thank you so much for your review. It makes our day. We have forwarded your review to Arvind and he isdelighted that he could help you.
Thank you again and have a great day.
I found it be be pleasant experience
I found it be be pleasant experience, wasn't overwhelming with to much back and forward,
15 January 2023
Reply from Thornmoney
Hi David, thank you so much for your kind words. We're so happy that you found our service efficient and pleasant! We hope we will serve you again! Have a lovely day!
Great service
15 January 2023
Reply from Thornmoney
Hi Trev,
Thank you for your feedback. We're glad you found our service great! Have a great day!
KYC tick
Communication sets Thornmoney way ahead of the game. What an amazing experience, being updated every step of the process, thank you. Great experience, a well deserved 5 star rating🥂
9 January 2023
Reply from Thornmoney
Hi Anita,
It's not an everyday gift that we receive such an encouraging feedback like yours. Your feedback has given us valuable insight into our products and services. It's a strong affirmation that what we're doing is right, and we'll try our best to keep it up. We sincerely thank you for sharing this review with us.
fast and polite and great communication
fast email reply good communication .always pleasure to speak with and processed paperwork fast
13 December 2022
Reply from Thornmoney
Hi there, thank you so much for your kind words. We're happy to know our team offered you a satisfying service! Have a good day
It was really good experience and fast…
It was really good experience and fast track in getting my equipment loan approved.
8 December 2022
Reply from Thornmoney
Hi Basha, thank you so much for your feedback. We’re glad we could find a solution for your financial needs. Have a great day!
Great company to deal with.....hassle…
Great company to deal with.....hassle free would definitely use again
1 December 2022
Reply from Thornmoney
Hi there,
thank you so much for sharing your positive experience with thornmoney. We look forward to serving you again in the future!
I have been dealing with Basil and his…
I have been dealing with Basil and his manor and service was excellent. He did a 5 star job helping me and would always ring back to help.
I cannot thank him enough.
Adam
24 November 2022
Unprompted review
Reply from Thornmoney
Hi Adam, thank you so much for taking the time to write up these kind words. We've passed on your compliments to Basil. Thank you for making his day and choosing thornmoney for your business finance need!
Regards
Broker was able to to liaise with Thorn…
Broker was able to to liaise with Thorn Money without interruptions to my business. No unnecessary communications etc.
18 November 2022
Reply from Thornmoney
Hi there,
Thank you for your wonderful rating and feedback. We are happy to hear that you found our process easy and smooth.
Reply from Thornmoney
Hi there,
Thank you for sharing your feedback; your review makes us happy too. Cheers
They were very helpful throughout the process
Friendly staff have a great experience to deal with them
14 November 2022
Reply from Thornmoney
Hi Muhammad, we really appreciate your time to share your feedback. We're glad that we could help! Have a wonderful day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.