review of amazing help from Imran. Thinkmoney's manchester office.... sadly I am unable to post the full review as am unable to copy and paste directly into here. Stunningly professional service, t... See more
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Review summary
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I spent ONE HOUR on the phone to Think Money this morning the forst 50 mins with one agent who spoke with a foreign accent was WORSE THAN USELESS.....then I called again and got hold of Jamie. He is... See more
Company replied
Says what is does on the tin. Helpful to pay the bills by splitting the money coming in towards spending and what is available in manageable chunks. It does as described above instantly without bei... See more
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Fast effective sign up. Fab bank so far. Smart account is worth the small fee each month if you regularly deposit cash . Cheaper than the percentage they charge for each deposit and you get other... See more
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Company details
About thinkmoney
Written by the company
thinkmoney is an all-in-one banking app.
For over 20 years, we've helped over a million people with our current accounts, credit cards, and loans.
We’ll help you be your money best with SmartBudget, your personalised in-app money assistant, relevant lending products, cashback & discounts.
Choose from our Everyday, Smart, or SmartPlus current accounts, created with you in mind.
Everyday:
Perfect for daily spending. For those who want more than a basic bank account with 24/7 in-app support.
Smart:
Ideal if you want an end to overdraft fees & charges forever. Make sure your bills are paid on time and know what is safe to spend using your money assistant. 24/7 in-app support. Use abroad for free.
SmartPlus:
Spot on if you want everything that’s included in Smart, plus a little bit more. Saves you money with cashback & rewards on your shopping, eating out, entertainment and travel.
Meet SmartBudget:
In -app money assistant included with Smart and Smart Plus accounts:
Pays your bills on time,
lets you know what’s safe to spend,
plan ahead with a three month forecast, prompts you before things slip.
It's banking done different.
thinkmoney
Written by the company
- Banking made easy
- If you thought all accounts were the same, think again. Anyone can apply - no credit check required. A thinkmoney Current Account delivers three things: transparency, personal service and peace of mind.
Contact info
Orange Building, Media City, Salford Quays, M50 2HF, Salford, United Kingdom
- 0161 779 5000
- research@thinkmoney.co.uk
- thinkmoney.co.uk
4.4
Excellent
8K reviews
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Reply from thinkmoney
Hi Brian, So pleased to hear this.💙
I called Think Money Great Britain Line.
I called Think Money from Great Britain telephone number to connect with the brilliant costumer service team who resolved my queries efficiently effectively and accurately and they where compassionate and listened to me in detail left me amazed at the greatness of Think Money. Today's experience was Great and I hope it is for you!
28 May 2026
Unprompted review
Reply from thinkmoney
Thank you so much for your feedback. We’re delighted to hear about your positive experience with our customer service team. It’s fantastic to know they were able to support you efficiently while also taking the time to listen and show compassion. We’ll be sure to pass your feedback on to the team — they’ll be thrilled to hear it💙
Reply from thinkmoney
Thank you for your feedback Matthew💙
Reply from thinkmoney
Thank you for the feedback Keri, we like the app too Keri📱
Love my banking with thinkmoney never a…
Love my banking with thinkmoney never a problem and if there is they fix it
27 May 2026
Reply from thinkmoney
We’re always here to help, thanks for the review Lacie. 😊
Great service hassle free
27 May 2026
Reply from thinkmoney
Thanks for the review, Robert. Great to hear this. 🌟
Easy application kept me informed when…throughout 5 stars amazing thankyou .
Easy application kept me informed when my account was to be opened
27 May 2026
Reply from thinkmoney
Thanks Melanie, we appreciate your lovely feedback. 😊
Frugality is the key
Thinkmoney manage my money very well where my bills are managed concisely
27 May 2026
Reply from thinkmoney
Thank you, Leroy. We’re so glad thinkmoney is helping you manage your bills. 😊
Easy to use straightforward just needs…
Easy to use straightforward just needs to show balance
27 May 2026
Reply from thinkmoney
Thank you for your feedback, Alisha. 💙
Reply from thinkmoney
Great to hear, thanks for feeding back. 😊
Reply from thinkmoney
Thank you for the positive feedback, Zoe. 💙
Nothing seems to be too much trouble…
Nothing seems to be too much trouble for the people who help on the switchboard, I am very impressed by their knowledge and honesty, it is always a pleasure to talk with them on the phone when I ever have a problem with my account!!!?Thank you!!
26 May 2026
Reply from thinkmoney
We’re so pleased to hear this, Stephen. We’ll be sure to pass your kind words onto the team. 💙
Thinkmoney account is so good its work…
Thinkmoney account is so good its work every where & every single country. So easy to use I love it
26 May 2026
Reply from thinkmoney
We’re really glad to hear you’re enjoying using thinkmoney. 😊
Think Money provide great service.
Think Money have exceeded my expectations by providing a great level of service. Despite having to transfer my account in from another provider they managed everything very smoothly and efficiently. Thank you.
21 March 2026
Reply from thinkmoney
Brilliant to hear, thanks for feeding back. 😊
Reply from thinkmoney
Thanks so much, Bernie. 😊
Very easy to talk to
Very easy to talk to, not judgemental, and fully updated on outages, updates and importantly my account.
26 May 2026
Reply from thinkmoney
Thanks for your kind words, Lee. 💙
Not honest not helpful no use
26 May 2026
Reply from thinkmoney
Hi, we're sorry to hear you've had a frustrating experience. This really isn't what we want for our customers. We'd love the chance to help get this sorted for you, please do get in touch with our support team via live chat or by telephone on 0161 779 5000 - Emily
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