We had a replacement French door fitted to replace a pair that had been previously badly fitted and were beyond repair...2 years later we asked Dr Medic to replace 2 wood frame windows, they came... See more
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See what reviewers are saying
I needed a reliable company to replace two windows which had blown. From start to finish the service was excellent, great price and really happy fully recommend
Company recommended by a friend who had used them. Initial consultation was professional and efficient and the price was within expectation. We placed our order and survey was done. Again, friendly... See more
We had all windows and doors replaced in July. It was a thoroughly positive experience from beginning to end and we are super happy with the results. Our previous windows were not installed correctly,... See more
Company details
- Double Glazing Installer
- Glass Industry
- Glazier
- PVC Windows Supplier
- Repair Service
- Window Installation Service
Written by the company
Here at The Window Medic, we have over 120 years of combined experience within the double glazing sector. We are experts in not just repairing failed double glazing but in the installation of new windows, doors & conservatories too. With all of the knowledge that we have built up over the years, we feel passionate about only using top quality components on new windows and doors and installing them correctly the first time around. We have handpicked the best hinges, handles, mechanisms and double glazed sealed units to go with the best frames to make up industry-leading products for yours and our peace of mind. We believe a little goes a very long way, and this is true in so many ways. You may have a door that you have struggled locking for years, and with a simple adjustment from our highly experienced double glazing engineers that door could be given a new lease of life when you thought that it might need replacing. That window that has been letting in a draught for months may require an adjustment or a new pair of hinges. We will always do our very best to exceed customer expectations and are always looking at ways to improve on all aspects of the service we offer. If you have a question no matter how big or small, please feel free to call us or fill out our contact form, and we can reach you. We do not charge a call-out fee to look at any issues you may be having, and we are never far away. From all of us here at The Window Medic we wish you a happy and healthy 2025 and cant wait to meet you.
Contact info
Unit 7 Bartons Court, Horse Fair Close,, PE38 0QR, Downham Market, United Kingdom
- 01366 380777
- info@thewindowmedic.co.uk
- thewindowmedic.co.uk
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Hasn’t replied to negative reviews
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Window Repairs
Contacted the company, left an email message. They got back to me quickly, made an appointment and within a few days they had come and priced up the works. Once I had accepted the price they made an appointment for the two stage install work to be done. They were quick, polite, efficient and effective in their work. I wouldn't hesitate to recommend them to others. Thankyou
Highly recommended
Highly recommended. Just had 7 windows repaired. They are now working just like new again. Cheers guys
Excellent customer service and a job well done
The service that we received from The Window Medic was excellent from start to finish and I would definitely recommend them. We are very happy with the results. Everyone that we dealt with was friendly and knowledgeable. As a first point of contact for the business Ashley is perfect, always cheerful, efficient and very helpful. The guys who fitted the windows cleaned up afterwards and the new windows look great.
Just had my new windows and set of…
Just had my new windows and set of french doors installed by the window medic. I can honestly say the whole experience has been first class, from initial visit to survey and installation.
At my time of life it isn’t the first time I’ve had to purchase double glazing but these guys really do know what they are doing, I would highly recommend them.
100% first class
I would like to thank everyone at the…
I would like to thank everyone at the window medic for such a fantastic service! They replaced our windows and doors with incredible efficiency. We are over the moon with the work and will recommend them to all of our friends and family. They also went the extra mile to ensure my family we not put in any danger with Covid due to giving us plenty of prior notice before they wanted to enter any rooms. Our door and window handles were also disinfected regularly buy the fitters during the work. Thank you again and we will not hesitate to get in touch if we need any more work in the future.

Reply from Thewindowmedic
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