TheWindowHub.co.uk Ltd Reviews 

332
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, hardworking fitters who complete home installations quickly and maintain a thoroughly professional attitude. People also highlight that the team cleans up meticulously after finishing the work, leaving spaces completely tidy. Consumers truly appreciate the exceptional quality of the windows and doors, noting that the entire journey from initial quotes to final fitting is smooth. Some reviewers were not happy with communication delays regarding new quotes, noting that individuals experienced slow responses and encountered scheduling difficulties. A few customers also felt that more detailed information or documentation should have been provided beforehand regarding specific design plans.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that employees are extremely polite,... See more

Service

People report high satisfaction with the service, praising the friendly, polite, and efficient installers who... See more

Product

Consumers find product satisfaction to be high, frequently highlighting the superb quality of their new... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superb finish and... See more

Price

Customers had positive experiences with price, frequently highlighting very reasonable costs, great deals,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just had a new conservatory roof and a new front door and window installed in our porch , by Tom via Exeter Branch . Tom worked like an absolute Trojan , managed to do all of the above on his... See more

Rated 5 out of 5 stars

Tom and Archie made having new windows a great experience. Tom as our sales man was helpful, open and honest. Archie did an excellent job fitting the windows in our old house which made the job a bit... See more

Rated 5 out of 5 stars

Had my windows, front door and patio doors fitted yesterday by Archie. He was an amazing l, hard worker, polite and very chatty. The whole service from start to finish was exceptional. From the guy gi... See more

Rated 5 out of 5 stars

Would not normally fire up my computer for a Review ... however from the initial call ,so well done by Door Canvessor Daniel , 2 months into the job , a real credit to his trainer and the comp... See more


Company details

  1. Window Installation Service

Written by the company

Luxurious windows and doors in a variety of styles, designs, colours and energy ratings. With more than 20 years experience using the industry’s highest level of energy saving products, The Window Hub is a company you can trust with products that are bespoke and precision engineered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

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No recent history of asking for reviews

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4.7

All reviews

(332)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

All round good experience

All round good experience, from Theresa's initial sales visit (much more comfortable than the usual pushy salesperson), to the negotiation of a good price, to speedy delivery and efficient installation by Kieran and Steve. Looks great. Recommended.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

I don’t usually leave reviews but felt…

I don’t usually leave reviews but felt it was deserved so here goes….

From the initial enquiry via email, to the visit from a delightful lady (I forget her name) (edited - it was Theresa I believe) it was all done perfectly with no pressure at all. We loved the product and the price, although more expensive than we had from 2 others,we felt was worth it

We had some questions after the surveyor visited and these were expertly and honestly answered by the manager Adam Smith . He really sealed the deal for us

The 3 windows were fitted superbly by 2 chaps who worked in the rain and we couldn’t be happier. A genuine 1st class service

We will be returning for more when our extension is completed

Thank you TheWindowHub
Brian and Sue

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Well done to Mark

Well done to Mark, thank you for the work you did for me. from ordering and installation and commumicating,
Mark did his company proud, Mark praised his company after care and product, he said a company worth going the extra mile for.

8 December 2024
Unprompted review
Rated 1 out of 5 stars

This company could benefit from not…

This company could benefit from not being so pushy, they also need to not insult people’s intelligence with their sales tactics. People should not be made to feel uncomfortable in their own home like I was, maybe training salesman on their people skills would be a benefit to the company? A sale should not be forced on someone, they should be allowed time to think about it which from my experience with this company does not allow.

15 August 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Hi, We have no record of you on our system with the details you have provided to Trust Pilot under email/name/phone number. Would you please call our office so we can address this on 0117 3134862.

Rated 5 out of 5 stars

Full Installation

We ordered 13 windows, 3 doors and a large bi-fold door. Very happy with the product which is robust and looks great. The install team were very professional and courteous. (Great job Dave and Dan)
I would recommend this company to anyone who is buying windows and/or doors

14 November 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review

Rated 5 out of 5 stars

All windows and 3 doors

Really impressed overall from start to finish and would highly recommend The Window Hub. The fitters Kieran and Steve were fantastic, very efficient, friendly, polite and left everything clean and tidy. They did a super job! Everything looks great and we now have a warm home in time for winter.

7 November 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Kieran & Steve fitted my new front door…

Kieran & Steve fitted my new front door today. Door looks fantastic really pleased..both the guys were lovely, friendly, helpful and very thorough, did an excellent job, cleaning up as they went, couldn’t be happier.
Five 🌟 🌟🌟🌟🌟

4 November 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

An excellent company

An excellent company from start to finish . The workmen were polite and did a brilliant job . Also cleaned up after they finished . Would recommend them very highly .

1 November 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

A highly satisfied customer!

14th Oct. Z024.
From the first knock on the door with an invitation to quote to the final scaffolding tube being removed, I have nothing but praise for the professional and friendly service given by ALL I dealt with.
No pressure to purchase, no calls to The Manager to give me a special deal because of my age etc., no quoting at £6000.00 snd ending with special offers and ending half the price. The fair realistic price was readily accepted. Kevin (or was it Natan)?) can’t remember names, worked alone, was very friendly and polite, showed me photo of his wife and 2 children, which was a nice gesture, he was extremely clean and tidy, he arrived around 11 am, very heavy rain up to then, finished around 3 pm, and scaffold removed next morning. The dates and timing were spot-on.

I highly recommend The Window Hub, have 2 more small windows need changing and when finances allow will be calling the same company! Second to None!

14 October 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Excellent Service

We found friendly welcoming staff at the Window Hub Showroom who gave us advice but no pressure to buy. We were given an excellent service, our windows were fitted by professional staff who were very polite & considerate whilst carrying out their work. I would certainly recommend this company to anyone considering window replacements, and would like to say a big Thank You to all the staff for an excellent service.

14 October 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

This is the second time we used them

This is the second time we used them, They allowed us to order our replacement front door & windows in our own way. No pressure to have the whole house done in one go. They scheduled the installation around us. 1st class service. Will be ordering the remaining windows from them.

7 October 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Quality all the way.

Quality all the way.

From the initial salesman through to the surveyor and fitter they were all pleasant, polite and professional.
The 8 windows and 2 doors were of top quality and fitted in 2 days by one man who left the place clean and tidy.
Strangely our rooms now seem bigger with the new windows in. Our thanks to a remarkable team of people.

11 September 2024
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Excellent experience from the initial order to install

Excellent experience from the initial knock on my door through to the install of a new door and side frame with window. The initial contact was pleasant where I was offered the opportunity to have a free quote. Salesman arrived same day and was very informative and went through everything without pressurizing me to buy. Price quoted was competitive and order placed. Communication was good and I was contacted when everything was ready for install. Everything was installed as expected with the fitters arriving on time. Both fitters were polite throughout the install and very pleasant to talk to whilst the install was happening. Once completed I was shown how all the locks etc worked and asked to check everything over. Will certainly be using them again for any future window needs.

7 October 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Amazing new doors

The agent Bill was fantastic from the start, really informative and never applied any pressure. Good honest service. Fitting was quick and efficient. Would absolutely recommend.

13 August 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 4 out of 5 stars

Unexpected knock on the door led to a great experience

Introduction to The Window Hub was via a cold door to door visit. Usually I would ignore as we have upvc windows albeit some years old. There was nothing to loose so I accepted the offer of a quote. The Sales Consultant,Theresa, attend soon after providing a fully comprehensive introduction to the product and a very competitive quote. The Survey and installation went well, the fitters were clean and tidy, I was surprised that minimal damage was caused to the window reveal finishes by the replacement and any were made good. We had a damaged window handle & two sealed units that required replacement these were put on order and replaced over the following 3weeks. We are pleased with The Window Hub performance so we are going to invite them back to give us a quote for a sliding door into our conservatory.

16 August 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

Amazing service

Just had windows and a front door fitted, from this company and I am very pleased with the result. Right from the start of ordering to find the right windows and door for my home I felt there was no pressure they were not pushing the slightest to try and get you to buy them there and then unlike other companies they were very informative and made sure we had the best quality. The workmen who came to fit them were friendly and professional and I would highly recommend anyone to get their window and doors from them.

16 September 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

The Window Hub company deserve a shout out!

We were very fortunate to have two installers, Kevin and Kyle, who worked consistently hard and pulled off a super installation. Kevin and Kyle worked efficiently as a team, paid attention to detail throughout the job and completed the work to a high standard. This included building work to knock out a window and wall to install French doors with side panels, as well as 5 windows.
We were pleased with the time spent discussing our requirements with Adrian (sales) and later in the showroom/office with Brad. Adam was absolutely key to sealing the deal, giving us advice and helping us to reach a price for our budget. We went for the offer to install within 6 weeks and everything was done as promised.
When managing the England rugby team to victory in the 2003 Rugby World Cup, Sir Clive Woodward said “judge me on the finished article”. Well, the finished job for us, is an outcome that we are thrilled with. We would thoroughly recommend anyone considering window or door installations to contact the Window Hub and support a committed local business. Many thanks to everyone involved.

11 September 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

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