The Willoughby Book Club Reviews 

554
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are completely thrilled with the wonderful personalized book selections that consistently match their reading tastes and unique personal interests perfectly. Consumers frequently express delight in receiving exciting surprise packages delivered directly through the post on a monthly basis. However, some people mentioned feeling initially skeptical or hesitant about whether the mystery choices would truly suit their personal preferences before actually trying the subscription. Despite these early doubts, buyers quickly discovered that receiving these unexpected literary choices brought genuine joy, expanding their reading range and creating truly memorable everyday experiences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the selections consistently match their reading... See more

Subscription

Consumers find subscription to be a wonderful and delightful experience, frequently gifting it to loved ones.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved the 3 books that were chosen, given that I didn't give much information, the choices were spot on. Beautifully presented too, makes a lovely surprise through the post.

Company replied

Rated 5 out of 5 stars

I am surprised to find that receiving a book a month from The Willoughby Book Club is the best thing that happens to me on a regular basis. I am surrounded by illness and death and I struggle to see... See more

Company replied

Rated 5 out of 5 stars

I have now received over 25 books from Willoughby over a three-year period, and only once was I sent a book I had already read. After a quick phone call, a replacement was sent immediately. There... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

554 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(554)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Loved it

Really lovely idea, fantastic books tailored to my son’s tastes. I’d recommend this, makes a fab gift and much better than the normal plastic birthday tat!

5 July 2019
Unprompted review
Rated 5 out of 5 stars

Attentive, flexible, special

I gave this subscription as a gift and got a really positive response. It's great you get the opportunity to surprise someone but at the same time get experts to Hand-Pick books for you with the bespoke package. The Team was very easy to reach after placing my order when I wanted to make some changes. They were very attentive and flexible. I especially appreciated the vintage packaging and the reliability of the company. I would fully recommend this experience!

5 July 2019
Unprompted review
Rated 5 out of 5 stars

Perfect Birthday Gift for a booklover!

It was a birthday gift for my husband. I shared his Goodreads account in advance. I was very worried that he might get so many duplicates because he reads a lot. I must say, their book choice was awesome every time. He enjoyed every book they sent to him. It was happy for me as well to see him smile every month a little percale arrives for him!

5 July 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased. Gifted a 6 month subscription to my girlfriend and she has loved every book. The books come very nicely wrapped. I'd definitely recommend the service.

5 July 2019
Unprompted review
Rated 5 out of 5 stars

I received a six month subscription for…

I received a six month subscription for mothers day. What a great idea. So exciting to have my first book arrive, beautifully wrapped and a title I hadn't seen before in a genre I love. Can't wait for next month!

14 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I received books I would not normally choose but I have loved every one. I’ve just renewed my subscription!

9 May 2019
Unprompted review
Rated 5 out of 5 stars

The WBO is an exceptional book club!

The WBO is an exceptional book club!
I tried a 3-month subscription for my daughter as a part of her 21st birthday present and she absolutely LOVED the picks that the book club made. The service is personalized and friendly.

When I did reach out to them for help - when her first book went MIA in the mail - they were quick to help and send out a new book.
I'd highly recommend the TWBO to anyone who is a genuine book-lover!

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. I bought a bespoke 3 month subscription as a birthday present for my mum, they asked all about her favourite books and authors and sent her 3 books that she's loved. Some really interesting and unusual choices. Would definitely use again and would highly recommend.

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

Amazing products (BOOKS!!💕) and service! Honestly, it was the highlight of my month receiving the beautifully packaged and amazingly chosen books! The recommendations were always on point and the team was super sweet and helpful!

Can only recommend!!☺️

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Best birthday present I could have given

I bought a six month package for my grand daughter Tillys birthday. It was the best present I could have bought her. The books were well chosen with her in mind . She loved receiving her nicely wrapped parcel through the post each month and ALWAYS set about reading it immediately.
My other grand daughter Isla will definitely be having a package for her birthday.
Excellent to deal with too.

8 May 2019
Unprompted review
Rated 2 out of 5 stars

I wasn't overly impressed with the 3…

I wasn't overly impressed with the 3 month subscription. Now that have received all 3 x books i don't think it is good value for money. I could of purchased the books online for a cheaper price.

My father bought this as a Christmas present for my daughter, in the first book it was supposed to come with a message within the book. This just came as a slip of paper that i assumed i had to add into the book myself, not exactly what i had in mind and hardly a keepsake. I was really disappointed with this.

8 May 2019
Unprompted review
Rated 5 out of 5 stars

My Favourite Birthday Present

I received an annual subscription to WBC from my brother for my 40th birthday last year and it's wonderful. I have been very impressed with the books I have received and given what an avid reader and book hoarder I am, I have been surprised and delighted that of the excellent books I've been sent none have been ones I've previously read. They've introduced me to a new favourite author, Iain Pears, whose other works I have gone on to gobble up. At the beginning of the month it is an absolute pleasure to come home from work to a beautifully packaged surprise book. In fact I have been so impressed with my experience that I have gone on to order personalised subscriptions for my nephew's 1st birthday and my mother-in-law's 80th, so good for all ages!

8 May 2019
Unprompted review
Rated 5 out of 5 stars

A great company!

This is a great company! I have gifted book subscriptions to a variety of ages of friends and family and everyone has been delighted with the choice of books delivered! They are beautifully gift wrapped and arrive promptly on the due date. I now wish someone would gift me!!

8 May 2019
Unprompted review

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