The Watch Directory Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more

Rated 5 out of 5 stars

Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more

Rated 5 out of 5 stars

I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more

Rated 5 out of 5 stars

I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more

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Company details

  1. Watch Store

Information provided by various external sources

The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Omega Constellation for my wife

Bought a watch for my wife following our wedding. Just arrived now. Will certainly use this firm again. Easy to contact and keep in touch with, quick response to any queries, and the saving on list price is fantastic. The watch is gorgeous. Thank you.

5 October 2018
Unprompted review
Rated 5 out of 5 stars

I recently bought a watch from this…

I recently bought a watch from this company and was delighted with the prompt and efficient service, the watch is stunning and came with all the papers and the original box - all as good as new. I would have no hesitation in recommending the Watch Directory.

4 October 2018
Unprompted review
Rated 5 out of 5 stars

Great Company

Watch arrived much quicker than expected. Fantastic service and kept me fully updated all the way through the process. Up until now I have always brought my watches from an AD directly but never again. Well done - what a great company. I would have no hesitation recommending them to anyone.

1 October 2018
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE.

FIRST CLASS SERVICE,
Buy with confidence, very professional , polite,helpful, nothing is to much trouble for customer satisfaction.
Will defiantly use again.

20 September 2018
Unprompted review
Rated 5 out of 5 stars

Great team - Great Service - Great Watches !!!

Contacted The Watch Directory to search for a birthday gift for a friend. Wasn't exactly sure what I was looking for, did have a rough, slightly limited budget, so was therefore looking for some guidance and advice. The help I was given was absolutely fantastic - they offered a great selection of brands and styles and gave good guidance on which would be most suitable for the recipient of the present. They had infinite patience and knowledge and I will most definitely use them again. Might even have to spoil myself in order to do so!

18 September 2018
Unprompted review
Rated 5 out of 5 stars

Faultless Service

I was sceptical about ordering an expensive item online. I needn't had worried. Jonathan kept me informed throughout the whole process. He was a joy to communicate with and my watch came a lot earlier than expected. Faultless and excellent customer service. I will be using again.

Ms Parker

17 September 2018
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Price

I read all the glowing reviews on Trustpilot and decided to buy from The Watch Directory. I bought a Cartier Tank Solo for my wife. Ordered Sept 4, quoted 28 days delivery, but it arrived yesterday - Sept 14. Very friendly, knowledgeable people to deal with, and plenty of info on how the order is progressing. And a great price. I will use The Watch Directory for my next watch as soon as it becomes available.
All the other 5star reviews seem fully justified, judging by my experience.

15 September 2018
Unprompted review
Rated 5 out of 5 stars

Looking for a watch for hubby for our…

Looking for a watch for hubby for our 10th Wedding Anniversary, found the one I liked, shopped around and came across the Watch Directory, the exact same watch I was looking for the Tissot was so much cheaper, I got excellent, polite service from Connor. He explained everything I needed to know. The Tissot is authentic and has all the correct papers with it too. Well and truly recommend. Heather

10 September 2018
Unprompted review
Rated 5 out of 5 stars

3rd watch and counting

Bought my third watch from these guys, they've got good customer service and great prices. I'd definitely recommend them to anyone who's looking to get a new watch.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

I was going to order from a site which…

I was going to order from a site which had mixed reviews. Then I stumbled onto Jonathan and this site. 5 days from placing order to it being on my wrist. Outstanding service. Brilliant price. Not only would I, but I am recommending these to others.

Thank you.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

Nice watch, great service

Bought a longines for my dad - very nice watch and competitive pricing.
Had an issue with a clasp which however was resolved in a timely manner. Customer service is great.

9 September 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Company

I Purchased an Omega from this company the were absolutely amazing, i was not sure what i wanted and they helped me to decide on a watch suitable for myself and withiin the price range that had given them, excellent service

5 September 2018
Unprompted review
Rated 5 out of 5 stars

Sons 21st…

Ordered a watch for my sons 21st birthday, Arrived 5 days after I ordered. Beautiful presentation box with all the documentation, packaging for posting was first class, very secure and protective.
Great service and product from this company. Recommended.

25 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

I recently ordered a Breitling chronometer watch from The Watch Directory.
Like some other comments on this forum I had never bought an item of such high value on the internet.The reviews on Trustpilot were so good I had no hesitation in placing the order.
The price was very compettive and the service was outstanding. I fully recommend The Watch Directory.

24 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

We were looking for a specific Gucci Dive watch which was becoming hard to find. We found one at the Watch Directory . The service we received all way through the purchase was excellent . I was nervous about using Watch Directory as I was buying an expensive item online , however after reading the reviews I felt comfortable . The watch arrived earlier than expected and we are delighted with the watch .

19 June 2018
Unprompted review
Rated 5 out of 5 stars

Amazing value and the process was simple

Amazing value and the process was pretty simply.

I’ve been purchasing jewelry and watches from the same Jewler for decades and required an Omega for my daughters 18th, something a little special that she could keep for a long time; so was pleased to come across The Watch Directory. Following a scan of their site I was able to place an order with a deposit. A couple days later they confirmed that they were in receipt of the watch and took the balance of payment and instruction to get the item to me the next day. Impressed with the savings I pushed the boat out and went for the next model up which included diamonds on the face.

One very happy daughter and two happy parents.

18 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I ordered a Tissot for my wife which unknown to Watch Directory had been discontinued. I was phoned at home (in Australia) by Jonathan who offered me the current model at cost price. I was regularly emailed with updates on my order and given the details of the courier. The watch arrived in perfect condition. Oh yes and they adjusted the bracelet for no charge. Would recommend this company to anyone.

17 June 2018
Unprompted review

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