So, so helpful from start to finish. No pressure when viewing, just left you alone to look at all cars, but were right there if you needed them. When purchased they helped with absolutely everything f... See more
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The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Euro Centre, Neath Abbey Business Park, SA10 7DR, Neath, United Kingdom
- 01792 814300
- marketing@thetradecentrewales.co.uk
- thetradecentrewales.co.uk
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Do not purchase a car from here
Do not purchase a car from here. I was made promises when purchasing the vehicle that were not delivered upon.
Sales aftercare is a call centre that they call a "concierge" that are unable to put you through to anybody to speak to.
I have been without a car for over a week now and the courtesy car they promised me was never provided. I have made multiple calls to the customer service department and not a single call has been returned.
Rhys in collection was great.
Great experience
Knowledgeable staff and comprehensive explanation when needed.
Imparticular zac, Rhys & Keiron M made it a pleasant experience
Great experience going to trade centre…
Great experience going to trade centre wales Abercynon..... great choice of cars and come out my self with a new car on finance very happy and satisfied.
YOUSEF...... introduced him self as we walked in very polite and was great with me and my partner didn't feel pushed in to anything, answered my questions about the cars I was looking at and was honest and very professional. Real nice lad felt very comfortable around him .
MIA..... was absolutely awesome with us real nice girl and a very likeable women . Made us feel very comfortable in her office and was having a laugh and joke with us . Again felt very comfortable around her , explained everything making everything understandable.. just overall she was very professional and polite .
RHYS ........ yet again another sound lad he was great and polite , finalised my deal and passed the car on to me , did everything great explaining wise and going over paper work with me . Again felt very comfortable with him in the office , another one who was very professional at his job .
Mathew and Dan were incredibly helpful…
Mathew and Dan were incredibly helpful and professional, during the process of purchasing my vehicle. Highly recommended!
Bought a web special
Bought a web special. Very happy with discounted price and service!
False advertising rude staff ADVOID!!!
Absolute joke of a car store!! Said yes to a car on finace, signed forms, Sent deposit, car was moved out front ready for me to take it only for me to be waiting 8 hours to be told at the last minute they can’t give me the car. Absolutely livid. Do not go to this place staff was rude, keep you waiting hours with false advertising to then say no!!!! Shame on you!’
Matthew was fantastic throughout the…
Matthew was fantastic throughout the process and his service was sublime. There were delays and minor issues, but nothing ever seemed like too much trouble and he was able to work through it fantastically.
Matthew helped us through the process
Matthew helped us through the process. Quick and easy and really polite. Really happy leaving here.
Jay was great and very efficient at his…
Jay was great and very efficient at his job and explained everything well.
Matthew was quick easy efficient and…
Matthew was quick easy efficient and covered every ground on the form in a explainable mannor
Libby was a great help in finalising…
Libby was a great help in finalising all details, and made the whole process smooth
Bought a Web car from trade centre…
Bought a Web car from trade centre walss neath and what a bargain also jake was amazing
Service was great
Service was great. Attended by Richard
Need for air conditioning though otherwise all good
Matthew made the day better
Matthew made the day better, he's very professional and helpful.
Jay was outstanding tonight and talked…
Jay was outstanding tonight and talked through everything in detail. Customer service was outstanding
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