My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more
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TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.
Contact info
109 Innovation Centre, Green Street, NN1 1SY, Northampton, United Kingdom
- 01604 210500
- hello@thetessgroup.com
- thetessgroup.com
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Neil was a great teacher
Neil was a great teacher. He delivered the course in an interesting way so that I was engaged the whole day. Thanks Neil!
Top class Trainer, would greatly recommend!!
I'd Greatly appreciate and valueued the time training with my trainer Neil during the CSAS/RSAS course, he had great subject knowledge and experience which helped to aid my understanding of the course. Felt that I was well supported and encouraged throughout cours, great use of training materials and power points kept all students interested and engaged would greatly recommended Neil as he was instrumental in getting us though this course.
An excellent RSAS / CSAS course
An excellent RSAS / CSAS course.
Very well delivered by Neil, his professionalism shone through, he delivered the lessons in a logical sequence and shared a wealth of knowledge and experience, after spending over two decades in the field of the policing community. He was also very supportive, both during and after classroom hours.
CSAS / RSAS Course
A really good Community & Railway Safe Accredited Scheme Course, learnt a great & vast about of knowledge and taught with amazing support from Neil Richard’s, giving extra support when needed and had great knowledge in the subject.
CSAS/RSAS accreditation course
Great experience completing a CSAS/RSAS course by Tess Group. Course trainer, Neil Richards executed clear and concise way of teaching, good support & ensuring adequate learning for the class. Really enjoyable course. Thank you Neil!
CSAS/RSAS
I have just finished completing my CSAS/RSAS course today delivered by Neil. The course was delivered with great efficiency and contained a lot of fun learning. Some great group learning and discussions. I would highly recommend the course and the trainer.
RSAS/CSAS
Neil was a genuinely an amazing teacher and went through the course extremely well. Would be more than happy to do it all again as long as he's teaching.
Neil Richards
Neil Richards
CSAS RSAS
Amazing teaching
Very engaging
Related to work and opened eyes
Neil is an amazing teacher who can…
Neil is an amazing teacher who can confidently deliver quite challenging content to anyone. Course is very informative and well structured.
Supportive mentor
Jason was supportive and professional throughout my apprenticeship. Always on hand to provide guidance and advice. Thank you.
Patient and understanding tutors who…
Patient and understanding tutors who were personable and friendly. Enjoyed completing the course.
CSAS/RSAS training
Neil was a very good trainer & instructor for our CSAS/RSAS training, making the work load of the course training feel less intense than it was.
Very friendly and approachable manner, allowing us to get all question answered and able have enough capacity to pass the final assessment.
Thank you Neil and Tess group
Very useful course.
Very useful course. Good mix of theory and practical.
Extremely worthwhile
Neil was a lovely and dynamic host. A really informative course which we'll definitely put into practice. Recommended to any local authority.
Neil Richardson a chapter 8 training…
Neil Richardson a chapter 8 training course, it is a really good and informative course and I really enjoyed it and would do another course again.
Absolutely fantastic course, insightful and a great asset!…
The classroom experience was absolutely great. We all engaged with one another in a very cordial, respectful and professional manner. The trainer Neil was simply brilliant, caring and incredibly supportive.
Great experience
Neil was lovely. Great instructor, he created a nice atmosphere and was really supportive.
The experience was fantastic
The experience was fantastic. I felt comfortable supported and it was a friendly happy atmosphere.
The training was clearly delivered
The training was clearly delivered. The trainer was very supportive and charismatic.
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