The Tess Group Reviews 

264
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for being exceptionally knowledgeable, supportive, and engaging throughout every single session. Many people note that complex concepts are explained very clearly, which makes the entire learning process remarkably smooth and enjoyable. Reviewers also highlight the well-structured course materials and the interactive group activities designed to keep everyone fully involved. Consumers truly appreciate how practical, highly informative, and relevant the provided information is to their daily professional roles. Participants frequently mention that this positive environment makes the training exceptionally easy to follow and understand across the week.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting knowledgeable, engaging, and... See more

User experience

Consumers find user experience to be very positive, highlighting the knowledgeable and engaging trainers who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more

Rated 5 out of 5 stars

Neil was an absolutely amazing trainer — incredibly supportive, knowledgeable, and engaging. His teaching style made the classroom experience fun and enjoyable, and the course materials were well-st... See more

Rated 5 out of 5 stars

Very impactful training. Our trainer Neil was outstanding. His level of knowledge on the course was excellent this in turn made the delivery seamless. I would recommend this course 👌

Rated 5 out of 5 stars

Really enjoyed the course. Was very informative and well delivered by Neil! Some very open discussions and good education for all! Thank you so much


Company details

  1. Training Centre
  2. Career and Education Provider

Written by the company

TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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4.9

All reviews

(264)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class Trainer, would greatly recommend!!

I'd Greatly appreciate and valueued the time training with my trainer Neil during the CSAS/RSAS course, he had great subject knowledge and experience which helped to aid my understanding of the course. Felt that I was well supported and encouraged throughout cours, great use of training materials and power points kept all students interested and engaged would greatly recommended Neil as he was instrumental in getting us though this course.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

An excellent RSAS / CSAS course

An excellent RSAS / CSAS course.
Very well delivered by Neil, his professionalism shone through, he delivered the lessons in a logical sequence and shared a wealth of knowledge and experience, after spending over two decades in the field of the policing community. He was also very supportive, both during and after classroom hours.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

CSAS / RSAS Course

A really good Community & Railway Safe Accredited Scheme Course, learnt a great & vast about of knowledge and taught with amazing support from Neil Richard’s, giving extra support when needed and had great knowledge in the subject.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS accreditation course

Great experience completing a CSAS/RSAS course by Tess Group. Course trainer, Neil Richards executed clear and concise way of teaching, good support & ensuring adequate learning for the class. Really enjoyable course. Thank you Neil!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS

I have just finished completing my CSAS/RSAS course today delivered by Neil. The course was delivered with great efficiency and contained a lot of fun learning. Some great group learning and discussions. I would highly recommend the course and the trainer.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

RSAS/CSAS

Neil was a genuinely an amazing teacher and went through the course extremely well. Would be more than happy to do it all again as long as he's teaching.

10 November 2023
Unprompted review
Rated 4 out of 5 stars

Supportive mentor

Jason was supportive and professional throughout my apprenticeship. Always on hand to provide guidance and advice. Thank you.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS training

Neil was a very good trainer & instructor for our CSAS/RSAS training, making the work load of the course training feel less intense than it was.
Very friendly and approachable manner, allowing us to get all question answered and able have enough capacity to pass the final assessment.
Thank you Neil and Tess group

20 October 2023
Unprompted review

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