This company still says active on company house but it has gone under If you believe the company deliberately collected your payout from HMRC with no intention of forwarding it to you before shutting... See more
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See what reviewers are saying
I used the company last year & got a refund. I opened a claim this year, sent the information requested & the email address is not working. No one answers the phone. I want a refund of my £75 fee A... See more
Did exactly what they said they would, and in a reasonable timeframe. Got my money within a month or two, which isn't bad considering it's HMRC we're talking about. Of course TRC took their fee, but i... See more
Company replied
These guys will leave no stone unturned to make sure you get back any overpaid taxes, Very easy online form to complete and you'll be suprised that you could be claiming a rebate just for washing your... See more
Company replied
Company details
Written by the company
The Tax Refund Company has been helping ordinary taxpayers check their tax codes for errors and claim tax refunds since 1994. With over 3.2 million taxpayers having applied for a tax code review and with a reputation for leaving no stone unturned in our search for overpaid tax, we’ve grown to become the UK’s leading professional tax refund specialists. Our No. 1 position is recognised by employers, Trade Unions and Professional Bodies and debt management companies the length and breadth of Britain, with more than 600 recommending our service to their employees and members over the last 27 years. We’ll make sure we get back every £ HMRC owes you, which is not something you can be certain of when contacting HMRC yourself! Even if you manage to get through to HMRC, unless you already understand PAYE tax rules, you can’t be certain you’ve been given the correct answers. It’s the same if you manage to get a refund – you will never know it’s the correct amount unless you have someone on your side who knows exactly what they’re doing and with your interests at heart. We provide tax refunds on a No Refund - No Fee basis.
Contact info
United States
- thetaxrefundcompany.co.uk
2.3
Poor
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 36% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company is doing a great job to…
The company is doing a great job to highlight where citizens can claim ppi tax back and tax returns
12 December 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service Adedapo and also for taking the time to leave us a review, we really do appreciate it. Kind regards
Easy to use.
10 December 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for the feedback Tracey and also for using our services, we really do appreciate it. Kind regards
Very straight forward & easy to use
Very straight forward & easy to use. I especially liked the to-do list. If you didn't have information to hand it would add it to a to-do list for you to come back to while saving everything else you had input.
9 December 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service Angela and taking the time to leave us a review. It's great to get feedback on the to-do list feature and hear that it's doing it's job. Many thanks
it was the first time to use these…
it was the first time to use these services. it is a good experience.
12 July 2023
Unprompted review
Reply from The Tax Refund Company
Thankyou so much for the positive feedback and for using our services, we really do appreciate it. Kind regards
Reply from The Tax Refund Company
Thanks for the review Shabz, and thanks for using our services, we really do appreciate it. Kind regards
Reply from The Tax Refund Company
Thanks for using our service Ben and thanks for taking the time to leave us a review, we really do appreciate it. Kind regards
Very straightforward
28 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks Chris, we try to be. Thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards
I was a little late responding to Danny…
I was a little late responding to Danny Ripp unfortunately as my wife and I have had covid. I have been aware of the delay and managed to catch up today. All was straightforward - I was expecting it to be a little more difficult but expect I managed to answer all questions correctly.
22 November 2023
Unprompted review
Reply from The Tax Refund Company
Hi Bryan, sorry to hear about your recent illness, we hope you and your wife are fully recovered now.
Thanks for the feedback. Our team work hard trying to ensure that we have translated HMRCs requirements into as easy and straightforward process as possible, so it's great to hear that it's working.
Thanks for using our services, we really do appreciate it. Kind regards
Easy to complete.
21 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for the feedback Jill and thanks for using our service too, we really do appreciate it. Kind regards
Very grateful company
21 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service Zainab and also for taking the time to leave us a review. We appreciate both. Kind regards
Easy instructions
18 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service Gary and also for taking the time to leave us a review, we really do appreciate it. Kind regards
Clear and concise
14 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for the review John and thanks for using our service, we appreciate both. Kind regards.
A simple process
A simple process, once you have all the information to hand.
13 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for applying for our service Terry and thanks for taking the time to leave us a review, we really do appreciate it. Kind regards
Not sure yet
7 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service Steve, we really do appreciate it. Kind regards
Simplicity of the procedure when submitting the a[[lication form
The process was easy to follow, and the questionaire was easy to complete with the minumum of fuss.
7 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for the great feedback Bernard and thanks for using our service, we really do appreciate it. Kind regards
Very simple to follow and use.
7 November 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for using our service and thanks for leaving us a review, we really do appreciate it. Kind regards
Reply from The Tax Refund Company
That's a great tip Alan. Thanks for using our service and for leaving us a review, both are appreciated. Kind regards
Reply from The Tax Refund Company
Thanks for using our service and taking the time to leave us a review Patrick, we really do appreciate it. Kind regards
It was an easy straight forward website…
It was an easy straight forward website and straight forward understandable questions
23 October 2023
Unprompted review
Reply from The Tax Refund Company
That's great feedback Glenn, thanks. Thank you for using our service too, we really do appreciate it. Kind regards
It was quick and very well explained.
23 October 2023
Unprompted review
Reply from The Tax Refund Company
Thanks for the feedback Kathy and thanks for using our service, we really do appreciate it. Kind regards
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