ThespadrReviews 

744
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 522 reviews, most reviewers were somewhat happy with their experience overall. Customers generally express satisfaction with the products, noting their effectiveness in improving skin texture, hydration, and overall appearance. Many appreciate the clean ingredients, lightweight formulas, and pleasant or subtle scents, highlighting that the products deliver on their promises without causing irritation. The user experience is also frequently praised, with people finding the products easy to incorporate into their daily routines. However, some people were dissatisfied with issues related to subscriptions and orders, including unexpected charges for unrequested products or subscriptions. There are also mentions of difficulties in canceling orders, receiving incomplete shipments, or facing challenges with the return process. Additionally, some customers found the ordering process confusing, leading to accidental purchases of multiple items.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with various items like hair... See more

Quality

People report positive experiences with product quality, with many reviewers praising the effectiveness of... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction and happiness... See more

Subscription

Consumers express significant dissatisfaction with subscriptions, frequently reporting being signed up for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these products! Very helpful for quelling psoriatic arthritis and keeping it a bay. The #4 oil has been particularly helpful. Do not care about the short-term subscription, which keeps everyth... See more

Company replied

Rated 4 out of 5 stars

I was sent this product to try and after a few months of using it consistently, I can honestly say I love it. I've never had a cleanser that was so moisturizing and hydrating, my skin feels so supple.... See more

Company replied

Rated 4 out of 5 stars

I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my... See more

Company replied

Rated 4 out of 5 stars

The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

744 reviews

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Asks customers to review

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Replied to 99% of negative reviews

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3.6

All reviews

(744)

510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the hair serum

I love the hair serum. My hair feels stronger and smoother. It’s only been a week so I look forward to seeing how it works over time to promote hair length.

29 May 2026
Unprompted review
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Reply from Thespadr

Hi Marian, we’re really happy to hear you’re enjoying our hair serum and that your hair already feels stronger and smoother after just a week. It’s always great to hear those early impressions, and we hope it continues to be a lovely part of your routine moving forward.

Rated 5 out of 5 stars

Finally a Skincare Product That Actually Works

I have tried so many skincare products that promised “amazing results,” and honestly, most of them did absolutely nothing for me. This is the first product I’ve ever used where people actually started complimenting my skin without me even mentioning I was using something new. My skin looks healthier, brighter, and smoother, and I genuinely noticed a difference. The pricing is fair, the shipping was fast, and for once I feel like a product actually lived up to the claims. So happy I gave this a try.

28 May 2026
Unprompted review
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Reply from Thespadr

Hi Jacey, It’s wonderful to hear that you’re seeing such great changes in your skin and that it’s feeling healthier, brighter, and smoother. It’s even more special knowing that others are noticing it too. We’re so glad you gave it a try and that it’s been such a positive experience for you. Your support truly means a lot to us.

Rated 5 out of 5 stars

The first of many,many products I have…

The first of many,many products I have tried that actually doing what it claims. My skin is brighter. Even my deep wrinkles are softening. My skin absorbs the product completely without ant greasy feel.

21 May 2026
Unprompted review
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Reply from Thespadr

Thank you for your kind words, Clare! It means so much to know you've been happy with our product. We truly appreciate you taking the time to share your feedback and support.

Rated 5 out of 5 stars

Good deals on products

Good deals on products. Excellent results! Timely shipping. Thank you!

21 May 2026
Unprompted review
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Reply from Thespadr

Hi Lee Ann, we're thrilled to hear that you've had a great experience with our products and shipping. Knowing that you're seeing excellent results truly makes our day! We appreciate your support so much, and thank you for taking the time to share your lovely feedback.

Rated 5 out of 5 stars

I was hesitant...and then...

I was hesitant. But the reviews I checked were good. So I decided to give it a shot. Let me note - the timing of delivery was awesome! No 3 weeks wondering if it was coming. And now for the actual product. It's been several weeks using it now - and it seems to fulfill the advertising. My skin feels softer, my wrinkles not so pronounced...I use it morning and night. Am very pleased with my choice of this serum!

21 May 2026
Unprompted review
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Reply from Thespadr

Hi Bobbie, thank you for sharing your experience! We're so happy to hear that your order arrived quickly and that you're seeing positive results from the serum. Your trust and support mean so much to us!

Rated 5 out of 5 stars

It is always nice when you have discounts.

It is always nice when you have discounts on your products so I can take advantage of them.

3 May 2026
Unprompted review
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Reply from Thespadr

Thank you for your feedback, Donna! We're happy to hear that our discounts help you enjoy your favorite products at a great value. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Amazing surprise

I was very cautious at the beginning because I first found this brand through a paid Facebook ad. Everything in their ads seemed too good to be true, but oh boy, I’ve been amazed! I’ve tried too many brands in the past that promised amazing results but didn’t deliver. However, this brand is different. I’ve been using the serum and their eye cream for 3 months now, and I can actually tell it’s working. I have sensitive skin, and most products make my skin red or sting, but these didn’t. I had some dark spots that are starting to fade, and I love the consistency of the formula. I highly recommend it to anyone looking for a gentler alternative for anti-aging skincare that actually delivers.

15 May 2026
Unprompted review
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Reply from Thespadr

Thank you for your kind review, Diana! We're so happy to hear that our serum and eye cream have been gentle on your sensitive skin while delivering visible results. Your trust and recommendation mean so much to us. Thank you for your support!

Rated 5 out of 5 stars

They sell good products & very timely…

They sell good products & very timely in shipping!

1 May 2026
Unprompted review
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Reply from Thespadr

Hi Julie! We are so glad to hear you're enjoying the products and that your order arrived right on time. We know how exciting it is to get your skincare delivered quickly, so we make fast shipping a top priority. Thank you for the feedback!

Rated 5 out of 5 stars

Aging gracefully with Spa Dr. 🌼

I love every single one of the Spa Dr. Products I have tried the skin care the shampoo the serums and for once I found a company thwt sells an amazing product in all my needs . Thank u Spa Dr. Almost 60 and feeling amazing in yr product ✨️ ☺️

14 May 2026
Unprompted review
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Reply from Thespadr

Hi Sundee! We are so honored to be your "one-stop shop" for all your skincare and hair care needs! It’s wonderful to hear that you're feeling amazing at almost 60; that's exactly the kind of confidence we love to support. Thank you for your kind words and for letting us be a part of your journey!

Rated 4 out of 5 stars

Good products

I really like the 2 products I use but honestly cannot tell if the serum is working so I ordered more hoping to see a difference.

14 May 2026
Unprompted review
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Reply from Thespadr

Hi Nancy! We appreciate your honesty. Skincare can sometimes be a game of patience, especially with serums that work on a deeper level. We're glad you're giving it a bit more time to show its full potential, and we hope you start seeing those results very soon!

Rated 4 out of 5 stars

I love your products but they are a bit…

I love your products but they are a bit pricey. I get the hormone balancer and have some of the 3 step face products. Love them. I have to stretch them out to make them last longer due to price. I understand your time and work you put into making and researching and selling but you would sell more if more people could afford it. Hormone balancer helps. I’m 53. My hair seems to be falling out less and I don’t have as many hot times. 3 step face products are wonderful. Fewer breakouts and firmer skin. Easy to order. Fast shipping. I am leary of subscribing even for the discount. I worry about customer service and being able to cancel if I choose to.

11 May 2026
Unprompted review
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Reply from Thespadr

Hi Tanya! We truly hear you on the price. We know it’s a significant investment, and we appreciate you making us a part of your budget to get those great results. It’s wonderful to hear you're feeling better and seeing clearer, firmer skin. Thank you for sharing your honest experience with us!

Rated 5 out of 5 stars

Love all of the products I've tried

Love all of the products I've tried, which includes the 4-stop skincare system, of which the age defying system, and the Glow Enhance Facial Boost being my favorites. Specifically, the Glow Enhance I carry around and like to dap on my face for a little extra boost during the day. Also, the hair serum has been great for my hair, which I've been growing out.

15 April 2026
Unprompted review
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Reply from Thespadr

Hi Leesa! We love that you’ve found so many favorites! It’s great to hear the Glow Enhance Facial Boost is your go-to for a midday pick-me-up, and we’re so glad the hair serum is supporting you as you grow out your hair. Thank you for making us such a big part of your routine!

Rated 5 out of 5 stars

Love the products!

10 May 2026
Unprompted review
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Reply from Thespadr

Hi Kelly! We are so thrilled to hear that! Knowing you love the products means the world to us. Thank you for your support!

Rated 5 out of 5 stars

I want to try the product first and get…

I want to try the product first and get a feel for it before I commit to every few weeks. Sometimes it takes that long to decide.

10 May 2026
Unprompted review
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Reply from Thespadr

Hi Jill! We completely understand wanting to take your time to get a feel for the products before committing. Skincare is a journey, and we’re glad you’re giving your skin the time it needs to show you the results. We’re excited for you to dive in and see how it feels!

Rated 5 out of 5 stars

I’ve been using the 3-step skincare…

I’ve been using the 3-step skincare system for almost 6 months now, and I absolutely love the results. My skin feels younger, smoother, and so much healthier overall. I’m really happy with how effective it’s been. I’ve already recommended it to my friends, and they’re excited to try it too.

7 May 2026
Unprompted review
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Reply from Thespadr

Hi Olivia! We are so thrilled to hear that you’re seeing such wonderful results after six months! It’s fantastic that your skin feels younger and healthier, and we truly appreciate you spreading the word to your friends. We can't wait for them to start their own journey with the system!

Rated 5 out of 5 stars

I’ve been really impressed with the Step 2

I’ve been really impressed with the products from thespadr.com! The quality exceeded my expectations, and everything feels so comfortable and well-made. I also love how easy the ordering process was, and the customer service team was incredibly helpful and responsive whenever I had questions.

You can tell they genuinely care about their customers and stand behind their products. Definitely a great experience overall, and I’ll absolutely be ordering again in the future!

7 May 2026
Unprompted review
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Reply from Thespadr

Hi Jill! We are so thrilled that the quality of our products exceeded your expectations! It’s wonderful to hear that our customer service team could help make your experience even better. We truly appreciate the kind words about our commitment to our customers, and we can’t wait to fulfill your next order!

Rated 5 out of 5 stars

Good products for all types of people

I started using The Spa Dr serum that my wife was already using, mostly out of curiosity, and I was surprised by the results.
Another thing I really liked was the subscription system. It’s very convenient and also helped us save some money, since we can keep using it without paying a higher price each time.
Overall, it’s been a great experience and something we definitely plan to keep using.

14 January 2026
Unprompted review
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Reply from Thespadr

Hi Lucas! It’s great to hear that your curiosity paid off! We love that the serum has become a shared favorite for both you and your wife. It’s also wonderful to know the subscription system is making things more convenient and budget-friendly for your household. Thanks for sharing your experience!

Rated 5 out of 5 stars

I used the Hair Serum and I’ve noticed…

I used the Hair Serum and I’ve noticed a change in 3 months. My hair looks stronger

4 May 2026
Unprompted review
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Reply from Thespadr

Hi Fernanda! We are so glad to hear that you’re seeing a difference after three months. It’s wonderful that your hair is looking and feeling stronger. Consistency really pays off!

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