Thespadr Reviews 

744
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 522 reviews, most reviewers were somewhat happy with their experience overall. Customers generally express satisfaction with the products, noting their effectiveness in improving skin texture, hydration, and overall appearance. Many appreciate the clean ingredients, lightweight formulas, and pleasant or subtle scents, highlighting that the products deliver on their promises without causing irritation. The user experience is also frequently praised, with people finding the products easy to incorporate into their daily routines. However, some people were dissatisfied with issues related to subscriptions and orders, including unexpected charges for unrequested products or subscriptions. There are also mentions of difficulties in canceling orders, receiving incomplete shipments, or facing challenges with the return process. Additionally, some customers found the ordering process confusing, leading to accidental purchases of multiple items.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with various items like hair... See more

Quality

People report positive experiences with product quality, with many reviewers praising the effectiveness of... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction and happiness... See more

Subscription

Consumers express significant dissatisfaction with subscriptions, frequently reporting being signed up for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these products! Very helpful for quelling psoriatic arthritis and keeping it a bay. The #4 oil has been particularly helpful. Do not care about the short-term subscription, which keeps everyth... See more

Company replied

Rated 4 out of 5 stars

I was sent this product to try and after a few months of using it consistently, I can honestly say I love it. I've never had a cleanser that was so moisturizing and hydrating, my skin feels so supple.... See more

Company replied

Rated 4 out of 5 stars

I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my... See more

Company replied

Rated 4 out of 5 stars

The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

744 reviews

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Replied to 99% of negative reviews

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3.6

All reviews

(744)

510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the hair serum and the 4 Step…

Love the hair serum and the 4 Step System

17 April 2026
Unprompted review
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Reply from Thespadr

Hi Marcia! We are so thrilled to hear that you are loving both the hair serum and the 4-step system. It's wonderful when different parts of the line work so well together for you!

Rated 5 out of 5 stars

I used the shampoo and conditioner and…

I used the shampoo and conditioner and my hair is soooo smooth. Nice price!

22 April 2026
Unprompted review
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Reply from Thespadr

Hi Marina! We are so glad to hear your hair is feeling that smooth after using the product. It is great to know you're happy with the results and the price point too!

Rated 5 out of 5 stars

Really good products

Really good products! I would buy again definitely 💯

23 April 2026
Unprompted review
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Reply from Thespadr

Hi Bruna! We are so happy to hear you're loving the results. It is the best compliment to know you would definitely buy the product again!

Rated 5 out of 5 stars

I love how my skin feels after using…

I love how my skin feels after using The Spa Dr. line. It’s refreshing, lightweight, and leaves my face looking healthy and glowing. The 3-step system is easy to follow and works really well for my daily routine.

23 April 2026
Unprompted review
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Reply from Thespadr

Hi Victoria! We are so glad to hear that the 3-step system is making your daily routine so much easier. It is wonderful that the product leaves your skin feeling refreshed and glowing while keeping that lightweight feel you love!

Rated 5 out of 5 stars

Love the tight serum

Love the tight serum. My face seems to be improving and I am 55. It does not look as sunk in or have as many wrinkles as before.

20 April 2026
Unprompted review
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Reply from Thespadr

Hi Denise! It is wonderful to hear that the product is making such a visible difference for you. We are so happy to know your skin is looking fuller and smoother, giving you those results you deserve!

Rated 5 out of 5 stars

I’ve been using the Hydrate + Renew…

I’ve been using the Hydrate + Renew Enriched Moisturizer for a little while now, and it’s honestly become a staple in my routine. As someone with busy days (and not a ton of time for complicated skincare), I really appreciate how rich and nourishing it feels without being heavy or greasy.

My skin tends to get dry, especially with changing weather, and this has made such a noticeable difference in keeping it soft and hydrated throughout the day. It absorbs really nicely and gives that healthy, glowy look without feeling like there’s a layer sitting on top.

Overall, super happy with it and would definitely recommend if you’re looking for something hydrating, simple, and effective.

6 April 2026
Unprompted review
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Reply from Thespadr

Hi Hamnah! We are thrilled to hear the product has become such a staple in your busy schedule. It is wonderful that you're getting that deep nourishment and healthy glow without any of the heavy feel, especially with the changing weather!

Rated 1 out of 5 stars

Scalp Serum… allergic reaction!

I got a very bad allergy with this serum. I got watery eyes, runny nose and scratchy throat. I had to discontinue using it after a week.
The product may be excellent but it is not for me. I’m quite surprised because this serum is supposed to be made with natural products.

27 March 2026
Unprompted review
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Reply from Thespadr

Hi Alba, I’m sorry to hear you experienced these symptoms. We’ve responded to your previous email and sent a return label so you can send the product back to us. I can also confirm that your subscription has been cancelled. We truly appreciate you taking the time to share your feedback.

Rated 3 out of 5 stars

Still waiting for results …

Haven’t used the two products I bought long enough to see any changes. It’s been about 6 weeks. I’m using hair serum and facial tightener. I’m a holistic & functional medicine practitioner trying out your products due to client inquiries. We are all bio-individuals at a cellular level. Not one standard product can claim to work for everyone’s hormonal stage or health status.

19 April 2026
Unprompted review
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Reply from Thespadr

Hi Melissa, thank you for taking the time to share your thoughtful feedback and for trying our products over the past six weeks. We really appreciate your perspective, especially your insights around bio-individuality and how results can vary from person to person.

We’ve also sent you an email so we can provide additional support and personalized guidance to help you get the most out of your products.

Rated 5 out of 5 stars

Love the Restore Shampoo

I’ve been using The Spa Dr Restore Shampoo lately and I actually really like it. It leaves my hair feeling super clean without that stripped, dry feeling, which I’m pretty picky about. My hair just feels lighter and fresher after washing, and I’ve noticed it looks a bit fuller and more alive overall. It’s one of those shampoos that makes your hair feel good for days, not just right after you wash it.

17 April 2026
Unprompted review
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Reply from Thespadr

Hi Hedda! We are so happy to hear that the product is living up to your standards. It is great that you're getting that deep clean while keeping your hair feeling light and full of life for days at a time!

Rated 1 out of 5 stars

Consistency of a product varies…

Consistency of a product varies drastically. Sometimes the face lotion is creamy and thick other times it arrives in a pure liquid form. I keep trying to cancel order, but I keep getting charged monthly with no active subscription.

16 April 2026
Unprompted review
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Reply from Thespadr

Hi Nicole, thank you for sharing your experience. I’m really sorry for the frustration this has caused, especially with the product consistency and billing concerns. We’d really like the opportunity to make it right. Please reach out anytime at team@thespadr.com
, and we’ll be happy to assist you promptly.

Rated 5 out of 5 stars

The Spa Dr Restore Shampoo

I recently tried The Spa Dr. Restore Shampoo as part of the clean hair care line and it quickly became one of my favorite daily shampoos for healthier, more resilient hair.
This shampoo focuses on "clean beauty" ingredients without harsh sulfates or stripping agents that can damage hair over time. It lathers nicely (better than many sulfate-free options) while leaving my hair feeling truly clean but not dried out.
Check out this shampoo if you’re looking for something that aligns with clean beauty values, while also delivering volumized, softer hair.

13 April 2026
Unprompted review
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Reply from Thespadr

Hi! We are so glad to hear that this has become a favorite in your daily routine. It is wonderful that the product provides that perfect balance of a great lather and clean ingredients while delivering the soft, volumized results you were looking for!

Rated 5 out of 5 stars

Spa Dr restore shampoo

I love this new Spa Dr restore shampoo. As I’ve aged it seems my hair doesn’t feel as strong and also thinner. This definitely added some much needed volume without my hair feeling sticky or stiff. My hair feels better after one month washing. Can’t wait to see it in a year!

13 April 2026
Unprompted review
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Reply from Thespadr

Hi Tricia! We are so excited to hear that the product is giving your hair that much-needed boost. It is wonderful that you are seeing more volume and strength after just one month, and we can't wait to see how great your hair feels after a full year of use!

Rated 5 out of 5 stars

Great Shampoo!

Im loving the shampoo im using from TheSpaDr. It has such a nice lather, and makes my hair feel so volumized and soft!

12 April 2026
Unprompted review
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Reply from Thespadr

Hi Emily! We are so glad to hear you're loving the results. It is great that the product is giving you that perfect mix of a nice lather, soft texture, and extra volume!

Rated 5 out of 5 stars

Item shipped quickly

Item shipped quickly. I use the firm and lift which works very well for me.

1 April 2026
Unprompted review
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Reply from Thespadr

Hi! It is fantastic to hear that your order arrived so fast. We are thrilled that the product is delivering such great results for you!

Rated 5 out of 5 stars

Liquid Gold!!!

Ordering was easy, which is good! No problems! I am SO SO SO HAPPY 😊 with the results of The Hair Serum by The Spa Dr.! I am a cancer/transplant patient. I am 61yo. I now have new hair growing back in places where I could see my scalp! I could just cry, I'm so relieved! I thought I was getting ready for scarves or wigs but not now!! I am completely sold on this hair serum and I've tried some of the best competitors! Thank you! Thank you! Thank you!
L. Preston

6 April 2026
Unprompted review
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Reply from Thespadr

Hi Lisa! This is such a powerful and touching story. We are incredibly honored that our product could play a part in your journey and help restore your confidence. Hearing about your results truly makes our day! Thank you so much for sharing your experience with us.

Rated 1 out of 5 stars

The automatic 3 month subscription for…

The automatic 3 month subscription for the Spa DR’s hair serum was shipped on Mar 18 with a return window of March 25. Unreasonable time frame. I am trying to obtain a return label for the unwanted hair serum to no avail. I Also would like the $128 returned to me. After numerous emails, I cancelled this ridiculous automatic 3 month subscription. I am very unhappy and beyond dissatisfied.
Nancy

25 March 2026
Unprompted review
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Reply from Thespadr

Hi Nancy, we’re truly sorry for the frustration this situation has caused, and we completely understand your concerns regarding the return timeframe and overall experience. We’ve confirmed that your subscription has been successfully canceled, so there will be no further charges or shipments moving forward. We appreciate you taking the time to share your feedback, as it helps us continue improving our products and customer experience.

Rated 5 out of 5 stars

Bring hormonal hair back to life!

I love how this shampoo makes my hair feel and the way it smells so fresh. It’s nice to massage my scalp with a clean shampoo. I love The Spa Dr. skincare products and now trying their hair products has shown me they really are a clean and quality brand.

3 April 2026
Unprompted review
Thespadr logo

Reply from Thespadr

Hi! It is wonderful to hear that our hair products are living up to the standards you've come to expect from our skincare line. We are so happy you're enjoying that fresh scent and the peace of mind that comes with using clean, quality ingredients!

Rated 3 out of 5 stars

Quick delivery, but not the product for me.

Company delivered quickly, which was appreciated. Easy to cancel the "subscription", very thankful! My skin is quite sensitive and unfortunately the product did cause a breakout so I will not be able to use it. Will pass the product on to my mother to use. Very sad I wasn't able to use it.

29 March 2026
Unprompted review
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Reply from Thespadr

Thank you for sharing your feedback, Christine. We’re sorry to hear the product wasn’t the right fit for your skin, and we can confirm your subscription has been successfully canceled. We’ve also sent you an email with additional support, and we’re here anytime you need further assistance.

Rated 5 out of 5 stars

I received my order promptly and I was…

I received my order promptly and I was able to speak to a customer service rep via chat to discern my option for a one-time order, not a subscription.

3 April 2026
Unprompted review
Thespadr logo

Reply from Thespadr

Hi Audrey! We are so glad to hear you had a smooth experience with our support. It is important to us that you feel in control of your orders, and we are happy we could help you get exactly what you needed without the subscription!

Rated 4 out of 5 stars

Nice feel

I liked the way the product makes my face feel but I am not sure if its giving me the results I had hoped for yet.

2 April 2026
Unprompted review
Thespadr logo

Reply from Thespadr

Hi Nicole! It’s awesome that you’re enjoying the immediate feel on your skin. Those bigger "wow" results usually take a little more time to show up, so hang in there. We can't wait to see how things progress for you!

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