The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great experience.

Really great product and customer service from first enquiry through to final collection.

Steph was wonderful throughout but when the courier got a bit Sassy, Mark stepped in and stopped me freaking out.

For my birthday the silent disco went down a storm. It was easy enough to set up and the preloaded playlists were fab. (The kids loved the Taylor Swift playlist and the grown ups enjoyed the 90/00s dance stuff.)

Would happily use again.

5 April 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great experience - would def book again!

Super easy process - the karaoke machine was dropped off all packed up and ready to go which was great as we were taking it away to a country house for a birthday weekend. The karaoke was such a HIT with the party - people who swore they would never sing were up doing full performances by the end of the night & those memories will be something we'll have forever. We got massively delayed in traffic on the way back so weren't home for the pick up and Simon was so helpful finding us alternatives. Would definitely use again!

4 April 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Outstanding quality and service. I cannot recommend this company highly…

I cannot recommend this company highly enough on our experience. We hired 50 head sets for our Ruby Wedding Anniversary . Everyone was courteous, friendly and helpful from the first to the last contact - a special thanks to Louise. The equipment was delivered two days before the event and collected two days after. Headsets were of the highest standard as was the rest of the equipment! We also hired disco lights that were equally successful.
I wouldn’t hesitate to use them again.
Thanks very much.

5 April 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent service from the company

Excellent service from the company from start to finish, the headsets arrived earlier than expected and was very well packed and secure. The equipment was really easy to set up and we had a great event! The headsets weren’t collected when expected but the company kept in touch and did all they could to get them collected asap. Would definitely recommend

29 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service!

Great service, products and service. We had the best time using the headsets and the company have been extremely helpful along the way. Thank you! Will definitely do it again!

29 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Really easy to use

Really easy to use, friendly staff at the end of a call to help so really pleased we used the silent disco, will definitely use again

28 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

The best party..

We hired 30 headphones and 3x tablets for my daughters 10th birthday. All 30 kids had the best time. Some had never been to a silent disco before and absolutely loved it. The courier arrived/collected as per their instructions, and we are already planning on hiring from them again. Absolutely fantastic company

30 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service - quick communication over email and phone call. Reliable and professional - will definitely use again.

24 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Fabulous service from start to finish

Fabulous service from start to finish. Would highly recommend using The Silent Disco Company for your event.

5 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great company

Great company. Clear comms, helpful, very quick responses, friendly, good equipment. Have used them for 3 years in a row now.

27 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Efficient, streamlined and so much fun

What a streamlined process it was hiring from The Silent Disco Company. A lovely friendly bunch that were always at the end of the phone to answer any questions.
The Silent Disco brought so much fun to our family party. Would highly recommend using this company. You won’t be disappointed.

20 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

The Silent Disco Company . . . I would highly recommend!

We have used The Silent Disco Company twice already for 2 consecutive NYE parties, they were really helpful in terms of working around dates for delivery over the bank holiday days and helping us with setting up. Delivery and collection of the kit was very smooth. Equipment was easy to use and set up, a great time was had by all of our guests. We are now going back a third time for a 50th birthday event. 3 different channels give every disco diva a chance to find a song that works for them. And each guest can have it as loud as they can stand through their own headphones! Those at the party that prefer a bit of background music and a natter could still do that without blaring music to shout over. For us we found the cost to be really reasonable too. We used our own play lists and this was so easy to do, you do need 3 devices to connect to each channel but we all have a phone/tablet/laptop that makes this simple to do, often we have a guest that takes over a channel and mixes it up with their own fav playlist they have on their phone. There is so much more equipment on offer too which we have not tried . . . Yet! Maybe at the next party!

31 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Monkey Meadows, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

From start to finish Silent Disco…

From start to finish Silent Disco Company we’re faultless .
So helpful & answered all my questions .
Our event was a hit & it ran very smoothly

13 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Mimi, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service.

the silent disco came with very clear instructions.
Good quality system.
Received Very Good Customer service from Mike Darrah.

13 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi HW, thank you for providing a positive 5-star review and we will be sure to pass on the feedback to Mike. Hope to see you again in the future :)

Rated 5 out of 5 stars

Always the best experience

Always the best experience! Wouldn’t go anywhere else for a silent disco - it’s super easy to set up and use!

7 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Emma, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

What a great experience!

What a great experience!
Would thoroughly recommend.
The team were excellent at talking me through the procedure of both using the equipment and collection and drop-off.
I thought it excellent value for money too.
Thank you again.

4 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant! Easy to set up and change songs/playlists of we wanted to. All the guests loved it and it really made the evening special! 😀☺️

8 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Lauren, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Cannot recommend enough!

I cannot recommend The Silent Disco Co. enough, not only was the actual disco an absolute blast (not sure the neighbours thought so as our groups singing was atrocious!) but the delivery and pick up were seamless too. We had to switch phones around a few times due to the connectors as most of our group had the same phone and therefore all needed the same connector but we got there in the end! I’d used the company once before at a previous Hen Party and when I was asked to organise this one it was a no brainer to have a Silent Disco. We’ve created lasting memories of dancing round the kitchen in our pyjamas whilst singing our hearts out to various different tunes. A great addition to any celebration!

7 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Becci, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, easy online booking service as well as telephone support and all worked well on the day - very impressed overall!

14 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Sarah, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

So simple, and great fun

So simple - the box with the silent disco inside was really easy to set up, and worked well all evening. Such good service and the party was great fun. No fuss returning the box at the end too - fully recommended

8 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Louise, thank you for providing a positive 5-star review. We hope to see you again in the future :)

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