The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Easy to book, very reliable and great quality equipment thank you.

25 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5* star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service - easy to use and very helpful customer service. Really added to the party

24 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Sarah, thank you for providing a positive 5* star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Great customer service!

Great customer service! We had to change our date after booking and this was not an issue. Staff could not be more helpful! We have used The Silent Disco Company for a few years now and will continue to do so.

22 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Hen Weekend

We used silent disco company to hire for a hen weekend, the whole process was so simple from booking, delivery and collection to the ease of use of the equipment. Overall fab experience and would definitely use again!

16 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Chelsea, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Amazing company

Amazing company! Made my birthday so sick
Everyone loved them and meant we could have multiple DJs
They are so friendly and it is all so easy to use can’t wait to use them again

15 June 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Book your silent disco using this company! You won't regret it!

The SDC are extremely professional, responsive to all queries (you get a dedicated contact - ours was elijah -and I didn't have to wait more than 10 mins for a response to any query I had). They are reasonably priced and have offers on to help. The equiptment is dropped off two days prior, super easy to use! and picked up two days after the event. The most professional friendly service. Highly recommend!

17 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Perfect consumer experience

Perfect consumer experience. Immediate quotation, great advice, constant communication, kit arrived next day, simple to operate with clear instructions and collected as agreed. Could not of been better!

4 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi John, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Amazing and a must have !!

Really great , professional and up to date info 24/7 . Would use again for sure!!
🤩

2 May 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Nicola, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

I cannot express how impressed I am…

I cannot express how impressed I am with this company from start to finish. They gave me really easy, straightforward quotes for what I was looking for, the customer service was 10/10, Louise who managed my booking was so helpful and accommodating, she answered every query I had and made the whole experience a delight. The delivery of the equipment was easy and everything worked great, the set up was not hard at all and we had such a fab time using the silent disco equipment for a hen do it went down a treat. I never write reviews but I would use this company over and over again, plus the price was excellent on top of it all!!

19 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Lucy, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Fantastic Disco Experience

I rented 40 headphones from the Silent Disco Company for my daughter’s 13th Birthday party and it was a massive success! They kids absolutely loved it and talked about it for weeks after! The parents had a go as well and everyone agreed that it was brilliant fun! Silent Disco Co are reasonably priced and provide fast technical support if you need it. They were more than happy to chat me through the set up and spent time with me making sure I was ready to go on the night. I wouldn’t hesitate to rent from them again for my son’s party. Thank you so much!

24 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Katie, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Exceptional Service

We have been using the Silent Disco company for a few years now and the service is always exceptional. Excellent delivery service and super easy to set up with equipment and instructions provided.

26 March 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Stewart, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

The silent disco team

The silent disco team, made my daughters experience the best weekend , we all had the best time, the equipment was easy to use and set up , and the price was very reasonable. I would highly recommend it for any venue.

11 April 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Annette, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent

Very good service. We had a fantastic event.

13 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

The silent disco is so much fun …

Such a good service delivered a few days before party so we could set up and collected after. Very easy to set up and use. Everybody has great fun using the headphones for the silent disco. Would highly recommend.

12 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Sarah, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Highly recommend

Amazing service from our first contact to delivery and full instructions of use. We had so much fun and our group really enjoyed it. Will definitely book again

11 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Samantha, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Smooth experience

Easy to set up, well packaged, headphones worked well and were easy to use. I would recommend the Silent Disco Company.

10 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Amelia, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service

Great service , well organised

5 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

It was so easy.

It was so easy. From ordering to delivery and then the pick up.. I would definitely hire again. It was great fun. Everything worked. Head sets all changed up ready to go.

4 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

Always a great service

Always a great service! Headsets arrived a day early which was a bonus. Absolutely great fun for all ages at our primary school. Would recommend!

3 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

Rated 5 out of 5 stars

What a fantastic night we had

What a fantastic night we had. It was our first event like this and it went perfectly. So easy to use the equipment and the process of delivery and pick up was spot on.

4 April 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5-star review. We hope to see you again in the future.

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