The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout — we were advised on the right equipment, how to use it, and payment timings. Everything was high quality and very clean, making for a fantastic evening 👍

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

We hired the silent disco equipment for a small annual gathering of friends not knowing whether it would really work for a small group. OMG what an amazing time we had with it all. Comments were that we're never going to top that for entertainment value. The whole ordering, delivery, usage abd return process was exceptionally easy. Great communication with the team at the SDC, all the way through. We called for some technical support when we were setting up, mainly because we were being a bit thick bluetoothing to the transmitter, the support was easy, accessible and helpful. Very easy set up and instructions. Thoroughly recommend if you like a good old dance and sing song. Thanks SDC, excellent service.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

We hired a karaoke machine from silent…

We hired a karaoke machine from silent disco group . Excellent communication and friendly customer service . It was all very straight forward and convenient from the booking , to delivering and collection . The system was high quality and made the party go in full swing ! Thank you , would highly recommend .

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent activity and easy process

Worked out as very reasonable cost wise as an activity for a hen do, everyone enjoyed it, prompt and easy delivery and collection. Great customer service when had a query. Great instructions and easy to use. Great booking process, and regular updates prior to date of booking .

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Hen Party Hire - Silent Disco

We used the Silent disco company for a Hen doo and what a fantastic company they were. The equipment we used were perfect and easy to set up, even with someone who isn't very tech like myself i could easily follow the instructions. I even called the silent disco company on the Friday during set up and nothing was too much trouble they were very friendly and easy to talk to. We had a fantastic time and will definitely be using them again .

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were kept well advised as to what equipment we needed , how it worked, when payments were due etc
The equipment is of really high standard, very clean.
Resulted in a great evening 👍

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!!

So easy to order and receive our silent disco headphones with this company! Highly recommend! We got an hour slot on the morning of delivery really easy to set up and pack down then sane procedure for pick up! It was the highlight of my hen do would do this again in a heart beat!!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend The Silent Disco Company enough. The rock

I cannot recommend The Silent Disco company more - especially Steph. Their customer service and product are second to none. Everything is quick, simple and easy to understand, and you get to speak with an actual person. They have supported me on two charity events now, and on the current one, they saved my bacon when I left it to the last minute to book the equipment. I will be back, and I strongly recommend it to anybody else who is organising a silent disco.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Plug and play joy

Everything is offered in one very simple package which anyone can operate. Very much a plug and play experience. Our favourite supplier for silent disco events!!

22 February 2026
Unprompted review
Rated 4 out of 5 stars

School Disco

Efficient and friendly service - as a school able to be flexible with payment ,delivery and collection times.
Equipment was in good clean condition and worked well.
Courier Service worked ok.
Overall would use this company again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

The best hen do ever

We hired karaoke and silent disco for a hen weekend. It was the best thing we did. Was delivered on time and packed well. Setting up was very simple. Then the fun began and lasted well into the next morning. Easy to pack away and collection was simple. Definitely hiring again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Surprise 60th birthday silent disco

Can’t recommend this company highly enough, silent disco was hired for a surprise 60th and was absolutely brilliant. Delivered and collected from my home, couldn’t have been easier, would not hesitate to use them again

7 February 2026
Unprompted review
Rated 5 out of 5 stars

This company operates with exceptional…

This company operates with exceptional professionalism. They maintained excellent communication every step of the way. The equipment functioned flawlessly, and when I encountered a minor issue on Saturday night, their helpdesk promptly picked up the call and resolved it swiftly. My gratitude goes out to Steph and the team. I would happily choose their services again, knowing I can trust them completely.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Company event- silent disco

We had a fantastic silent disco experience. Everything was made incredibly easy from start to finish. The playlists were predownloaded, all the headphones arrived fully charged, and the instructions were clear and concise, allowing for a quick and stress-free setup. Delivery and pickup were seamless with clear timings, and all the equipment worked perfectly. A smooth, professional service that made the event effortless and enjoyable. Highly recommended.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

The Silent Disco was a smash hit at our…

The Silent Disco was a smash hit at our Boxing Day Party.

The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything.

The equipment was brilliant, simple to set up, clear instructions and all worked perfectly.

Delivery and collection also first class.

We will definitely be using them again!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Product and Service!

The Silent Disco Company makes it all really easy. We gave an amazing New Year’s Eve party with multiple generations having a great time. 100% recommended for a great product and excellent customer service. Communication is great.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

The service provided was outstanding

The service provided was outstanding, and the experience was thoroughly enjoyable. I've utilized this company's silent disco services on two occasions, and both times were exceptional. The cost was reasonable, ensuring a fantastic experience. We rented the equipment for a weekend during Christmas, but they generously allowed us to keep it for over two weeks. It was such a memorable experience that we’ve already scheduled another rental for a girls' getaway in July. Many thanks!

6 January 2026
Unprompted review

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