The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent once again

Excellent once again. The 3 channel set we had was an excellent addition to my daughter’s 18th party! Delivery, quality of the equipment and user friendly instructions were all great. Thank you

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Don't hesitate, just book it!

Cannot recommend The Silent Disco highly enough.
Great service, fantastic equipment, competitive price... and an absolutely amazing evening.
We had such a good time, we've booked another one!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend to anyone looking…

Would 100% recommend to anyone looking to have some fun! We rented 25 head sets for a hen do and it was one of our favourite nights together! Definitely looking to do it again in the future! Thank you The Silent Disco Company!🫶🏻

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I was a little nervous about the tech working and the cost of replacement if anything happened to it but it’s with relief I returned it all after a successful event.
The process was very smooth and everyone I spoke to was very helpful. Some cables were left out but these were sent out asap after a quick phone call (check your iPhone adaptors are on the packlist before it’s sent out if you need them!)
I would definitely use this company again for future events.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Last minute booking

This karaoke was an absolute godsend, ordered on the Wednesday arrived Thursday afternoon, super easy set up and our wedding guests had an absolute blast. Thank you silent disco company we can’t praise you enough

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

First of all, easy to find with a google search. The communication was quick and informative and the price was very good! We had the equipment for 6 days, including drop off and pick up, which was amazing for the price! They arrange delivery and pickup for free and it was seamless, although the window is 8am to 6pm, so you do have to arrange to be for that day. Not a problem, just a heads up. Everything came in one large box, all professionally packed, ideal! We had 25 headsets, all of the technical stuff needed, and we also added headphone chargers. We received automatic emails, at various stages, with detailed instructions and a link to a you tube video, which was so thoughtful and very much appreciated. My husband said it was very easy to set up, and it was a highlight of the trip. We were staying in a big house with a big garden, and at no point did the signal fail, even people furthest away from the receiver, down the furthest end of the garden had perfect sound. It was fabulous and I wouldn’t hesitate to use again, perhaps with one of those blow up nightclub tents you can get, we live in a built up area so means you can have a party without disturbing the neighbours. Professional all the way, honestly without fault! I can’t praise them enough!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great fun! Highly recommended!

We hired the x25 silent disco headphones for my daughter’s 10th birthday. Ordering, delivery and set up were all so well explained and communication was brilliant. The headphones were such a hit with her friends… they had a great evening.

Pick up was a little chaotic, with / missed pick ups from the delivery providers, but no fault of silent disco company. They were picked up the following day.

Overall great service and great fun! Highly recommend!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Silent Disco - so much fun and effortless set up

Such a fun experience. The team were so responsive to our inquiries in the run up to our event (private birthday party), and the equipment was fantastic - the sound quality is brilliant and they provided very clear set up instructions - it was so easy.
Very happy to rate as 5 stars - highly recommend. thank you all

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb, fab headset, amazing service, communication was of a high standard.
I would without a doubt recommend this company

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Silent disco was so much fun 🤩

I hired the silent disco for a birthday weekend away and it was absolutely brilliant! 🎧🪩
The communication from start to finish was spot on, really helpful and made everything so easy to organise.
The setup was simple, the sound quality was great, and everyone loved being able to switch between channels. It made the night so much fun!
It really made our party and I’ll 100% be using the silent disco company again. Highly recommend! ⭐⭐⭐⭐⭐

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from the start right through to collection. Equipment packaged well and came with clear set up instructions. Everyone had a great night, and would most definitely use again, and recommend The Silent Disco Company Group.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

The Silent Disco Company

The Silent Disco Company were excellent. Their customer service team were responsive, helpful and informative. The delivery arrived as stated, all equipment in excellent condition and they were accommodating with our unique circumstances for return. As first-time users our experience couldn’t haven’t gone better and we will recommend and use them again in future.

7 April 2026
Unprompted review

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