The Shungite Experience 

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See what reviewers are saying

Rated 5 out of 5 stars

I was so pleased with my purchase, i only got smaller things but amazing nonetheless, my items were very well priced, website easy to navigate, local to Australia (even better), arrived in perfect con... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, products look great (a little smaller than I first thought) but it is hard to visualise what the products will look like online?!

Rated 5 out of 5 stars

‘The Shungite Experience ‘ is just that ! And its a great experience to go through ,! The products are well described an illustrated, and reasonably priced , The customer service is exceptiona... See more

Company replied

Rated 4 out of 5 stars

Lovely polished pyramids were easy to order online. My order took much longer than expected to be delivered considering I live 10kms away as it went to Erina then down to a couple of Sydney depos befo... See more

Company replied

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Kitchen Supply Store

Written by the company

Welcome to Australia's largest Shungite Super Store! We have the most extensive range of Shungite in Australia at the best prices, so you can buy with confidence, knowing we guarantee all of our Shungite is genuine and only sourced from the Zazhoginsky deposit in Karelia! Now you have found the most trustworthy Shungite supplier in Australia! We have almost 10 years of experience working with Shungite, and we strive to give you that personal touch with honest, reliable service and advice. We established The Shungite Experience in 2013 and are still Australia’s Premier Retailer of Shungite. We are the most highly trusted and dependable official retailer in Australia. We have over 455 high-grade Shungite products, and we add to this regularly! See our New Arrivals for the latest!!! We have the most extensive range of MUSEUM GRADE ELITE SHUNGITE at the best prices in Australia, now available in our Collectors Store. Shop with peace of mind knowing when you purchase from us, and we guarantee everything we sell. We are a trustworthy Australian Shungite business. We have our exclusive handmade Shungite range that you won’t find anywhere else! We have the latest scientific research papers, many articles, and general Shungite information. Our Customers come first, and we are happy to help whenever possible! We deliver from our warehouse in NSW, which is fully stocked and ready to ship! We look forward to assisting you on your Shungite journey!


Contact info

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Rated 1 out of 5 stars

The bag of shungite was ripped open and…

The bag of shungite was ripped open and half was gone.no happy at all

22 February 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Frank,
It would have been great if you contacted us before leaving this review. We would have happily worked with you to fix the issue. I have already emailed you to try to solve the problem.
I would also ask you to read our policy on damaged items. This is on our website, but you may have missed it. See below.

You should photograph all damaged items and keep all packaging for a claim to be lodged. All Australia Post shipping comes with free $100 insurance. We strongly suggest taking out the extra Insurance option at Checkout to help with this if your items are over $100. We dispatch hundreds of orders a week and find very few problems occur. In the unlikely event your goods arrive damaged, please email us immediately upon unpacking the items with photos of any damaged packaging and or items at – info@theshungiteexperience.com.au
We have offered to sort this out - it is a courier issue not us and we have a procedure that needs to be followed. Still, we hope you can.
Please check your emails for our message,
Laurice

Rated 5 out of 5 stars

Light weight earrings that offer peace of mind

I wanted shungite jewellery to wear to work and was delighted to find stirling silver earrings on The Shungite Experience Website. The website is easy to navigate where the jewellery could be enlarged in magnitude, so I was confident of the product. I want to protect myself from microwave radiation and believe shungite is one approach in grounding my energy.

4 February 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Lizzie,
Thanks so much for taking the time to leave us a review, we appreciate it! Glad you found our website easy to navigate also.
Cheers
Laurice

Rated 5 out of 5 stars

Genuine product

Genuine product! Quick post. Affordable prices.

26 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hey Jeff, thanks for leaving a great review; we appreciate it!
Very happy to know you received your products quickly and are happy with them!
Cheers
Laurice

Rated 5 out of 5 stars

Great products

Great products that really help and add piece of mind

21 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Mark, we are really happy that you like the products and have peace of mind using them. Thank you for taking the time to leave us a review; we appreciate it!
Cheers Laurice

Rated 5 out of 5 stars

I am very happy with the shungit that I…

I am very happy with the shungit that I purchased. Service has been professional with quick delivery.

20 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Dragana, Thanks so much for the review; we appreciate it! I am happy you like your Shungite; it's good to hear the delivery was quick also!
Cheers
Laurice

Rated 5 out of 5 stars

Friendly service and love the shungite

Laurice provided a friendly and helpful reply to my questions via email (even being the weekend!). Prompt delivery, very happy with my shungite sphere and tumbles :) This is my 2nd time ordering. I previously ordered elite pieces.

4 February 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Linda,
Thanks so much for the review; we appreciate it! I am so glad you like your Shungite, and if we can help in any way, we are happy to do so!
Cheers
Laurice

Rated 5 out of 5 stars

These guys go above and beyond!

These guys go above and beyond!! Extremely helpful and great products! Love their shungite water kits! The water tastes beautiful! The parcel arrives quickly and safely and you are kept informed every step of the way.

23 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Amanda, thank you for such a great review, we appreciate you taking the time to leave it for us! We are happy that the Shungite water kits meet your expectations too!
Cheers
Laurice

Rated 5 out of 5 stars

Fast delivery

Fast delivery. excellent product.

16 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Patricia, Thank you for taking the time to leave us a review; we appreciate it! I am so glad you are happy with our service and products,
Cheers
Laurice

Rated 5 out of 5 stars

Good company

19 January 2024
Unprompted review
The Shungite Experience logo

Reply from The Shungite Experience

Hi, Thanks for taking the time to leave us a review; we appreciate it!
Glad you are happy with our services.
Cheers
Laurice

Rated 4 out of 5 stars

I rang the first time talk to Laurice…

I rang the first time talk to Laurice about how to make an order on line.I was impressed by her.The delivery was reasonable time. Thankyou for send me a nice product. I will order more shungites soon . As Laurice suggested to me.

14 April 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi, I am So glad to hear we could help you and that you are happy with our Shungite! Thank you for taking the time to leave us a review, we appreciate it.
Cheers
Laurice

Rated 5 out of 5 stars

Quality all the way…

The shungite stones were securely packaged, and arrived on time. The stones have a really positive energy.

11 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi Helen, Thanks for taking the time to leave us a review; we appreciate it.
We are glad the you are happy with the Shungite.
Cheers
Laurice

Rated 5 out of 5 stars

Excellent service and prices

Excellent service and prices - the widest range of products and flexible international shipping - the best in its class in terms of Shungite - 5 stars

2 January 2024
The Shungite Experience logo

Reply from The Shungite Experience

Hi John, Thanks so much! We are glad you felt the difference in our Shungite compared to the other company's! It is good to know we are still on our game and only import the highest quality Shungite!
Thanks for taking the time to leave us a review; we do appreciate it.
Cheers
Lauric

Rated 5 out of 5 stars

Fast delivery and great service

Fast delivery and when I had a query they quickly responded even in the Christmas rush time.

8 December 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi Josie, It's great to hear you are happy with our service and delivery time! Thanks for taking the time to leave us a review; we appreciate it!
Cheers
Laurice

Rated 4 out of 5 stars

Lovely polished pyramids were easy to…

Lovely polished pyramids were easy to order online. My order took much longer than expected to be delivered considering I live 10kms away as it went to Erina then down to a couple of Sydney depos before coming back to the central coast depo and onto the truck for a few days as well. Relieved and happy when it finally arrived now hoping the Shungite does was is meant too 🤩

29 November 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi Taritia,
Thank you for taking the time to leave us a review; we appreciate it!
We wish we could control the delivery times for our Customers, but unfortunately, this is not in our power! The Couriers are so busy at this time of the year, but we are grateful you got your products reasonably quickly!
We hope 2024 is a happy year for you and thank you for shopping with us in 2023!
Cheers
Laurice

Rated 5 out of 5 stars

Thanks for quick delivery

Thanks for quick delivery. I have your flower of life tile which I put next to me as my wi-fi unit is next to me, I was getting constant headaches but now I’m free and without them. Thanks so much. I ordered a polished tumbler and was a bit surprised there was only one. But if it takes all impurity’s out of my filtered water and more the price is worth it. Only wish I could have afforded elite. Michele D.

15 December 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi Michelle, Thanks so much for the fabulous review and for leaving it for us; we appreciate it! We are glad to hear the tile has helped with your headaches. We want to talk with you about the super large Shungite Tumbled stone and your water purification, as these aren't the optimal Shungite for that purpose. Please email us when you have a chance and we can talk with you.
Cheers
Laurice

Rated 5 out of 5 stars

These guys were easy to work with. Excellent comminucation

These guys were very easy to work with. In the Christmas rush, they accidentally sent the wrong item, and not only did they resend the correct item, they actually upgraded my original order to a more expensive/elaborate item at no charge!
I am now guaranteed brownie points with my wifes Christmas gift!
They have excellent communication, I highly recommend.

16 November 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi Davas,
Thanks so much for the fabulous review and for taking the time to leave it for us; we appreciate it! Also, we appreciate your understanding when we made a mistake and allowing us to rectify it for you; we always will do this for our fabulous Customers if we can!
Also, the brownie points are always a bonus, glad we contributed to those also :)
Have a fab Xmas too!
Cheers
Laurice

Rated 5 out of 5 stars

Great Experience

Apart from the amazing shungite , I really like dealing with The Shungite Experience. Their customer service is great & I feel they're a genuine & authentic company.
I recently purchased an EMF mobile phone sticker & am very happy to have a level of protection around using my phone

5 December 2023
The Shungite Experience logo

Reply from The Shungite Experience

Hi Sandy,
Thanks so much for your review; it's good to know you are happy with our products and service. It makes our day to hear this!
Cheers
Laurice

Rated 5 out of 5 stars

Quality and Great Service

Very happy with my Shungite products and the service I received.

12 November 2023
The Shungite Experience logo

Reply from The Shungite Experience

Thanks so much for taking the time to leave us a review; we appreciate it. I'm glad you are happy with your Shungite products and our service; that's our aim!
Cheers
Laurice

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