The Shirt Bar Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, patience, and helpfulness, often highlighting their professionalism and dedication to finding the perfect fit. Reviewers frequently commend the high quality of the products, noting the comfortable fabrics, excellent stitching, and durability that maintain shape and color even after washing. The overall service and shopping experience are described as great, with many appreciating the efficient process and good recommendations. People particularly appreciate the comfortable and breathable materials, which are often highlighted as perfect for various climates. This consistent positive feedback underscores a highly satisfying experience for most consumers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the comfortable feel and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, patience, and... See more

Quality

Customers consistently note positive experiences with quality, praising the use of comfortable materials like... See more

Service

People report positive experiences with service, often highlighting the staff's friendliness, efficiency, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Organic Pima Cotton polo tees here. The fabric falls well and feels well on the skin. Would recommend even in this tropical country. The sales ladies at the VivoCity outlet are also very helpful... See more

Company replied

Rated 5 out of 5 stars

Friendly and patient sales staff. The sales lady was very helpful and patient in helping me find the right size which can fit me comfortably. The bamboo material shirt was very comfortable. Will be ba... See more

Company replied

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(255)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and equally great wares

5 December 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Sabrina, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Disappointment X2 with this outfit online purchases

The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to end in disappointment.

19 November 2025
The Shirt Bar logo

Reply from The Shirt Bar

Dear Dr. Carlos, thank you for reaching out and for sharing your feedback with us. We’ve checked our records and weren’t able to locate a past purchase of this same product under your name, but we’re always happy to help clarify any differences you’re noticing.

For our collections, different styles and designs may use different fabric blends or finishing techniques—this is to ensure the best performance, comfort, and durability for each specific product. That could explain the variation you’re experiencing.

We would also like to take this opportunity to introduce you to our Organic & Pima Cotton T-shirts collection, now knowing that you prefer a slightly heavier fabric.

Thank you very much for your support and we look forward to serving you again. If we can help you in any way, please feel free to reach out to us at wecare@theshirtbar.co.

Rated 5 out of 5 stars

Service is great at The Shirt Bar, Isetan, Shaw Centre

Service is gentle, polite and there is eagerness to help. Reuben was also so honest about which tie was more expensive. Thank you so much,

25 November 2025
Unprompted review
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Reply from The Shirt Bar

Hi Lisa, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Reuben. We'll definitely pass your kind words to him.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Good customer experience

Good customer experience. Staff willing to assist on my shopping experience.

24 November 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Edmund, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Very good shop with high quality and nice items

Thanks to Gillian for her time and all her good recommendations.
She spent a lot of time with us to propose very good pairings.
Very happy with experience

22 November 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Stéphan, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Gillian. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Bought a shirt from 2 gentlemen who…

Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to my liking. Worth my money spent from The T Shirt Bar@ Jewel!

18 October 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

The suit is nice fitting no need to go…

The suit is nice fitting no need to go tailor. The staff Agnes is very helpful in serving.

9 October 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Good quality

1 October 2025
The Shirt Bar logo

Reply from The Shirt Bar

Hi CL, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Great return shopping experience at the…

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales tactics.
Clothing is additionally of very high quality and wears well over time.

14 September 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Joe, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Gillian. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Last November I was shopping in…

Last November I was shopping in Singapore and bought few shirts from the Shirt Bar. That's why I have ordered now more. Superb quality fabric. Fit is very good, not tight and also bit stretchy. Only drawback for EU is have to pay greedy extra tax🙏
Thank you ShirtBar team.

19 August 2025
The Shirt Bar logo

Reply from The Shirt Bar

Hi Martin, thank you for taking time to share your feedback and wonderful experience with us 😊! Thank you for showing your support here. We are very happy to know that you love our bamboo shirts! And we are really glad to know that you had a wonderful shopping experience with us.

We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products.

We are truly grateful for your continuous support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Was at The Shirt Bar Vivocity with…

Was at The Shirt Bar Vivocity with family today and would like to commend Minnie and Yen for their excellent service and responsiveness. Keep up the good work!

27 July 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Eng, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors, Minnie and Yen. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Great service from Onie in the isetan…

Great service from Onie in the isetan orchard store!

7 July 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Andy, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Staff is very helpful and patient

Dropped by the flagship store to check out shirts and pants for a formal event.

Staff member Onie was very patient in explaining the various models of shirts (e.g bamboo vs cotton) available and was very helpful to assess my size and fit when I was trying out their products.

Onie was also very clear in explaining the fitting process as well as the alteration pricing costs.

For a person who doesn't wear formal often, the experience gave me a clearer understand of the process and material.

Would recommend especially if you are new like me who needs a formal set for the first time in your life.

2 July 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Kevin, thank you so much for taking the time to share your thoughtful feedback! 😊

We’re delighted to hear that you had a great experience with our brand ambassador, Onie. It means a lot to us to know that the care we put into our service, from product knowledge to personalised fittings, made a difference for you. We'll be sure to pass your kind words along to her!

It’s always heartening to hear from customers who appreciate the details, quality, and comfort we strive for in our products.

We’re truly grateful for your support, and we’d love to serve you again, whether in-store or online at www.theshirtbar.co. Looking forward to welcoming you back soon! 😊

Rated 5 out of 5 stars

Good service at Isetan Scotts

29 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Renne, thank you for taking the time to share your feedback and wonderful experience with us again 😊! We’re very happy to know that you had a great shopping experience with our Brand Ambassador. We’ll definitely pass your kind words along to the team.

It’s always humbling and heart-warming to know that customers like yourself appreciate the extra care we put into our service. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊.

Rated 5 out of 5 stars

Great and quick service

Great and quick service

28 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Kevin, thank you for taking the time to share your feedback and wonderful experience with us again 😊! We’re very happy to know that you had a great shopping experience with us. We’ll definitely pass your kind words along to them.

It’s always humbling and heart-warming to know that customers like yourself appreciate the extra care we put into our service. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊.

Rated 5 out of 5 stars

Shopping Experience at Shirt Bar Isetan

Visited The Shirt Bar at Isetan and was served by Onie. She was super patient and demonstrated great customer service. Eventually bought three shirts and a tie. the range of shirts at Shirt Bar are good and unique in design.

26 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Edward, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Onie.

We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Excellent service by Onie as she made…

Excellent service by Onie as she made my purchase so efficient. Amazing store with many options

21 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Avesta, thank you for taking the time to share your feedback and wonderful experience with us again 😊! We’re very happy to know that you had a great shopping experience with our Brand Ambassador, Onie. We’ll definitely pass your kind words along to her.

It’s always humbling and heart-warming to know that customers like yourself appreciate the extra care we put into our service, as well as the attention to detail, quality, and design that go into every piece. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊.

Rated 5 out of 5 stars

Pretty good experience buying suit at…

Pretty good experience buying suit at vivo. Had what I needed and effective help for getting what I needed

16 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Congshi, thank you for taking time to share your feedback and wonderful experience with us again😊! We are very happy to know that you had a wonderful shopping experience buying your suit with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon😊.

Rated 5 out of 5 stars

Very helpful and attentive service

Very helpful and attentive service.
Thank you so much😀
Joanna from New Zealand

14 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Joanna, thank you for taking time to share your feedback and wonderful experience with us again😊! We are very happy to know that you had a wonderful shopping experience us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you on from our online store www.theshirtbar.co 😀

Rated 5 out of 5 stars

Good service

Quick and efficient

7 June 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Yan Jun, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a fantastic shopping experience us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

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