The Shirt Bar Reviews 

255
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, patient, and incredibly helpful, often going above and beyond to assist with selections and fittings. The products, including polo tees and shirts, are consistently described as high quality, comfortable, and made from excellent materials. Reviewers appreciate the excellent service and smooth user experience, highlighting the ease of finding the right fit and a pleasant overall shopping journey. Many customers also highlight thoughtful details, such as beautiful packaging for vouchers and the availability of a wide range of sizes and collections.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and comfortable... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, patience, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items are made from comfortable and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, friendly, and... See more

User experience

Reviewers mention positive feedback about user experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Organic Pima Cotton polo tees here. The fabric falls well and feels well on the skin. Would recommend even in this tropical country. The sales ladies at the VivoCity outlet are also very helpful... See more

Company replied

Rated 5 out of 5 stars

Friendly and patient sales staff. The sales lady was very helpful and patient in helping me find the right size which can fit me comfortably. The bamboo material shirt was very comfortable. Will be ba... See more

Company replied

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(255)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, greats shirts , highly recommended

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ryantino, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Perfect service very friendly staff

8 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ryan, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Great service, varying quality

The service is great and I like th products. The sizing is confusing so go to a store to try. My last purchase the quality was disappointing as after 2 washes there are many cotton threads unravelling. Hasn’t happened before but given its a work shirt, it doesn’t look as sharp and professional as I would have hoped, especially for the price point

21 May 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi John,

Thank you for taking the time to share your feedback with us — we genuinely appreciate it.

We're delighted to hear that you've enjoyed our service and products overall.

Regarding sizing, we offer different fits to cater to different body types, comfort preferences, and styling needs. Many customers shop with us online using our size guide and fit recommendations, while others prefer to visit a boutique for a personalised fitting. Whichever you choose, our team is always happy to help you find the fit that feels most comfortable and looks its best on you.

We're surprised to hear about the issue with threads unravelling after just two washes, as this is not something we encounter. We'd appreciate the opportunity to look into this further. Could you please reach out to us at orders@theshirtbar.co with your order details and a few photos of the affected areas? This will help our team investigate and better understand what may have happened.

Thank you again for bringing this to our attention. We value your feedback and look forward to assisting you further.

Rated 5 out of 5 stars

More Than Just Shopping — A True Styling Experience

Had a great experience at the Shirt Bar store in Suntec.
The staff 'Yan' was friendly and extremely knowledgeable, offering thoughtful recommendations on styling and paring that really suited my needs. What stood out was how he tailored his advice based on the specific occasion I required the outfit (wedding/pre-wedding).
He also went the extra mile by sharing tips on presentation and basic etiquette, which I found genuinely helpful. Overall, a very professional and personalised experience. Would definitely recommend for anyone looking to elevate their style with confidence.

4 April 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Brandon, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Yan. We'll definitely pass your kind words to him.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Provide relevant and useful info to…

Provide relevant and useful info to buyers to select the right size, color, quality, quantity

2 April 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi CS Lim, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Excellent service ( madam meliana )…

Excellent service ( madam meliana ) thank you so much.

4 April 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ayo, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Speed

Speed, ease of use.

26 March 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

High Quality T Shirts

The shirt seems to be of high quality. I had to do an exchange on the size but it was relatively fuss free to do so at the shop at Wheelock.

2 March 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi Adrian, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Lead staff member Minnie serves very…

Lead staff member Minnie serves very well by offering different color combinations to suit the personality and i am happy about the quality of service and the material of the clothes. for a very long time i have been buying my wardrobe from the shirt bar

5 March 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! Thank you for showing your support here.

We are very happy to know that you love our clothes material! And we are really glad to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products.

We are truly grateful for your continuous support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Very smooth experience

17 February 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi Naomi, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Excellent customer service

Easy with ordering. Prompt customer reply. Efficient delivery.

16 February 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

The Vivocity outlet has great…

The Vivocity outlet has great collection and Minni is amazing

6 February 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Rama, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Minni. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 2 out of 5 stars

Poor Delivery Service

The delivery co. left the package on the front gate without even ringing the door bell nor notifying me. My purchase may get damage from the rain or stolen.

26 January 2026
The Shirt Bar logo

Reply from The Shirt Bar

Dear Young Yu,

Thank you for taking the time to share your feedback regarding the delivery.

We work with a third-party courier for last-mile delivery, and leaving a parcel unattended without ringing the doorbell or notifying the recipient is not aligned with our expectations. While the delivery process itself is managed by the courier and is not within our direct control, we have highlighted this requirement to them on multiple occasions.

We have once again raised your feedback with the courier partner and reinforced the importance of proper handover and recipient notification. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Great collection

Great collection, all sizes available, Minnie is experienced and very helpful and recommends the perfect fit and items.

16 January 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Sweta, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Minnie. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Vivo city has a real great service

Vivo city has a real great service. Especially Yen and Minnie 🫰

14 January 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors, Yen and Minnie. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

It was such a great experience at the…

It was such a great experience at the store. Ms. Agnes was of great help, polite and friendly. She has helped with clothing selection. Recommend visiting the store

12 January 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Neeraj, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars
The Shirt Bar logo

Reply from The Shirt Bar

Hi Izuan, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

The best of the best really love it the…

The best of the best really love it the staff here very freindly and help us alot!

4 January 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Muhammad, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Great service from Jeeva & Minnie

Great service from Jeeva & Minnie!They never fail to serve with a smile! I love their Tencel t-shirts which come in many colors & so cool & comfortable to wear.

16 December 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors, Jeeva and Minnie. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Very comfortable and good quality

Very comfortable and good quality. Excellent service from Gillian and Ecah

13 December 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors, Gillian and Ecah. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look