Because Eugene managed to attend my request and sble to assist me freely ...keep it up Eugen for work done u are doing Sir
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I do not recommend the website, DO NOT MAKE ANY PURCHASE UNDER ANY CIRCUMSTANCES, they did not make the refund I requested instead they extorted me to put a 5-star rating to make me refund. That is wh... See more
I received great help by Paula from the escalation team. Her patience and empathy were most outstanding.
very accomodating especially Scarlet. She helped me through my problem and guide me on every step.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Claire reached out to help
Great response to my concerns
Great response to my concerns. Assuring. I'm grateful that Elsa contacted me immediately.
Because Eugene managed to attend my…
Because Eugene managed to attend my request and sble to assist me freely ...keep it up Eugen for work done u are doing Sir
It takes a long time to refund.
I do not recommend the website
I do not recommend the website, DO NOT MAKE ANY PURCHASE UNDER ANY CIRCUMSTANCES, they did not make the refund I requested instead they extorted me to put a 5-star rating to make me refund. That is what one of their Emerald advisors told me. Scammers!
Very accommodating and very helpful…
Very accommodating and very helpful specially mam myka thank you very much ♥️♥️♥️
Accomodating
very accomodating especially Scarlet. She helped me through my problem and guide me on every step.
Claire is in touch and helping to…
Claire is in touch and helping to resolve the issue .
They tried to silence me with a refund
Following my last review of this company here on Trustpilot and my multiple email complaints, I have received an email from them, telling me to write a 4- or 5-star review here and exactly what I should write in it. (Email is attached below) This explains some of the reviews here. I have followed up with the Cyprus police and the European Consumer Centre.
Email I received:
Hi Cecilia,
I’m XXXXX from the XXXX Team at thesemicars.com. I’ve reviewed your case and, as a gesture of goodwill, the refund will be processed to your card ending in 9196.
Please note, membership fees and recharge transactions are typically non-refundable, but I’ve made an exception as a gesture of goodwill.
To proceed, please reply with "Yes/Done"
Here’s how you can leave the review
1- Open this link: (link to Trustpilot)
2- Rate your experience (4/5 stars are appreciated)
3- Write a short comment like “Sarra contacted me” or “Sarra assisted me.” Please mention my name (Sarra) in your review, but avoid referencing "refund" or "cancellation."
4- Submit the review. Once done, please send me a screenshot of the submitted review for your request to be processed smoothly.
Regarding your membership: Your VIP purchase enrolled you in our membership program, which provides discounts and automatic recharge every 14 days. Cancellation instructions were sent for each transaction, and we’re here to assist if needed.
Your refund should appear in 3-7 business days, depending on your bank. If it’s not reflected after 10 days, please reach out to me.
Best regards,
Sarra
Escalation Team Supervisor
Results with precision - [Support #26]
Good service
Thank you Karl for solving my problem…
Thank you Karl for solving my problem with respect
They share your credit card details…Worse than 1 star
They share your credit card details with other companies in this case speed amazed
I was redirected to this website from a scam email. I was not careful and made a purchase - my own fault. However, this company shared my information and credit card details with another company funsportspot, This other company charged my credit card for 45 EUR. I have requested disclosure of with which companies they shared my data according to GDPR, but have received no response. The other company also refuses to refund me.
15 day ago i received an email from :
Cordiali saluti,
Scott,
Responsabile dell'escalation
Efficiently resolved - [Support #03]
He was so sad about my experiece and he apologize writing the company will rebate me money of my subscription asking me to change my opinion on trustpilot. I wait for 20 day, obviously, i received nothing. I was pretty sure about it but i wait all time they said to me.
Please forgive me for my english but stay away from thesemicars. com and amazedspeed.com.
These days, after 7 mounths, they refunded me the subscription tax, probably because my evaluation of them. A little step but better than nothing.
This is the power of trustpilot more then mine. One star more for good will
Very good service
Dobar posao,Aleksandae
Hello
Hello, very good service and excellent quick response, thank you for your help.
Issue to be completely addressed soon
Issue to be completely addressed soon, but so far, I am pleased.
Good service.
Problem solved
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