Because Eugene managed to attend my request and sble to assist me freely ...keep it up Eugen for work done u are doing Sir
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I do not recommend the website, DO NOT MAKE ANY PURCHASE UNDER ANY CIRCUMSTANCES, they did not make the refund I requested instead they extorted me to put a 5-star rating to make me refund. That is wh... See more
I received great help by Paula from the escalation team. Her patience and empathy were most outstanding.
very accomodating especially Scarlet. She helped me through my problem and guide me on every step.
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didn’t actually subscribe to this
didn’t actually subscribe to this. just saw transactions leaving my account and found that the emails had been sent to my junk folder so i couldn’t stop it sooner
The prompt and friendly reply I…
The prompt and friendly reply I received.
Escalation team is handling my issue
Escalation team is handling the issue
Claire has been amazing thank you very…
Claire has been amazing thank you very much for all your help.
Emily contacted me for assistance
Emily contacted me for assistance. She was extremely well informed and supportive. The issue is being addressed effectively. Thank you!
The fact that this matter will be…
The fact that this matter will be sorted out speedily by Bob
I received great help by Paula from the…
I received great help by Paula from the escalation team. Her patience and empathy were most outstanding.
I asked for a refund and they respond.
Alero got in touch with me...
Alero got in touch with me and the assit me
His help was usefull
Thank you very much
ESCROQUERIE
⚠ Victime. Rien signé et pourtant prélevé. Il utilise une produit en vente et scimisse dans le process d achat.
Quand on s en aperçoit c est trop tard. Impossible a résilier malgré les nombreux mails de relances. Il vous preleve sans cesse en vous certifiant que le contrat sera résilier dans un délai de 14 jours et que la demande a bien été prise en compte.⚠
"#- Please type your reply above this line -##
Your request (5990725) has been updated. To add additional comments, reply to this email.
Dear Elo,
Thank you for contacting us!
I can confirm your account has been cancelled.
Unfortunately we are unable to refund the previous charges as the subscription has been stated in our Terms&Conditions.
Please let us know if you have any further questions, and we’ll be happy to assist as soon as possible.
Kind regards,
Nikki Customer Support"
"Your request (5990725) has been updated. To add additional comments, reply to this email.
Mail type reçu:
" Dear Elodie,
Thank you for contacting us!
I was able to look up your account and confirmed that you have signed up for 9.99 EUR on 2025-04-23
Your membership comes with a Gift Card that can be redeemed in your online store.
It contains Credits that can be spent on any of our products from a wide variety of brands with VIP Discounts.
Your subscription will start your Top-Up fee to recharge your Credits 1:1 in your account.
Please note that Credits are non-refundable and can only be spent in our store.
I can confirm your account has been cancelled. Rest assured no further charges will be made.
Please let us know if you have any further questions and we will be happy to assist! "
‐-------- ne croyez pas ce.mail de résiliation. Rien n est vrai. Il vous preleve constamment
"##- Please type your reply above this line -##
Your request (5990725) has been updated. To add additional comments, reply to this email.
Dear Elodie,
Thank you for contacting us!
Your cancellation request on [ 2025-04-23 ] falls within our 14-day cancellation period.
Your membership was scheduled to be canceled in 14 days as the cancellation period had become active. We can confirm that you received a cancellation notice confirmation by email.
Your membership will be canceled 14 days after the cancellation notice.
Any scheduled membership charges will still apply during this period.
There will be no longer further charge after this date on 2025-05-07
Please let us know if you have any further questions, and we’ll be happy to assist as soon as possible."
Subscription fraud
I have ni idea how I suddenly had to pay fir a prescription if I did not apply for something
Harry was very helpful thank you for…
Harry was very helpful thank you for your great service
Refund is still not reflecting on my…
Refund is still not reflecting on my account
Lenor is really awesome person and…
Lenor is really awesome person and really helpful to resolve the problems
Prompt assistance
Zoe assisted me so efficiently an followed up with confirmation soon after. Much appreciated.
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