I bought 3 shirts from the rugby shop and contacted them by chat now options as needed some advice around the sizing. Responded quickly and was very happy to help and answered all my questions.... See more
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Company details
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Online Rugby Retailer bringing you the latest Rugby Boots from adidas and Mizuno as well as a wide range of replica kits including England Rugby, Wales Rugby.
Contact info
Grosvenor House, Central Park, , TF2 9TW, Telford , United Kingdom
- 07891254098
- sales@therugbyshop.co.uk
- therugbyshop.co.uk
Replied to 40% of negative reviews
Typically replies within 24 hours
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Natalie from customer service was very…
Natalie from customer service was very helpful with the order and return! Although the product didn’t suit this time I’d have no hesitation in using this company again!
I highly recommend The Rugby Shop
I highly recommend The Rugby Shop, I had a great experience from start to finish.
The website had a great selection and a prompt delivery service.
Their customer service was amazing- especially Nat, who was a pleasure to deal with. I had to arrange an exchange and Nat sorted it in no time, so seamlessly without any hassle. Thank you!!
I will definitely be purchasing from their website again and I highly, highly recommend them.
Top notch service
Order came very quickly, and when I needed to return it because it was the wrong size for me, I got a quick response from their team and they were very catering and forgiving when it took me a while to send back due to me being away. Couldn’t recommend them enough due to their customer service
Paid extra for next day delivery which…
Paid extra for next day delivery which took two days to arrive. Requested a refund on the extra postage but was politely refused the extra. I appreciate they fullfilled their part of the order and the issue was Royal Mail but surely the customer has rights and the Seller could have claimed the refund from Royal Mail. To flat refuse is terrible customer service. For the sake of a few pounds I will never order again and would not recommend. 3 stars as the item was as described but poor effort on the sellers part
Will definitely buy from the Rugby Shop again.
Really happy with my purchase and the overall shopping experience. Will definitely buy from the Rugby Shop again.
The Rugby Shop is on the level of Pro…
The Rugby Shop is on the level of Pro direct or even better for a rugby player !
You want something regarding Rugby this place is the place to go been using them since they started
Always sorts out season for me and the stuff is top quality nothing like it anywhere else
Great experience
Easy service to use, fast and reliable used them for a couple years now.
Great service
Great service, product received as expected nice and fast.
Great selection of the best equipment…
Great selection of the best equipment on the market. Speedy service and delivery
Great company reliable and fast
Great company reliable and fast. They don’t sell the rubbish that Lovell etc sell. A proper rugby shop for rugby players!
Quick delivery
Quick delivery, great product and price. I’ve used them 4-5 times now, never disappointed. Highly recommend
Great customer service
Great customer service, over the moon with the product, can’t fault them, 10/10!
Great seller
Great seller, deliver was really fast and items were spot in. Will certainly be buying again.
Amazing quality boots
Amazing quality boots, came very fast, tracking all upto date. I wouldn’t buy boots from anywhere else. Thank you The Rugby Shop
Rapid delivery & great service
Rapid delivery and excellent customer service, really knowledgeable on their products aswell. Reccomended to all my players and staff at my club
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