I admit I do a fair bit of on-line shopping for fabric. Quilted Boutique offers great selection and quality fabric but what makes this shop the best is their outstanding service. My orders have always... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjo... See more
Company replied
I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking... See more
I made a pre-order purchase plus a few other items. The response was quick. As I don’t need my other items right away, I emailed and asked if they could just send the whole purchase together when the... See more
Company details
Written by the company
An Organic Cottons Quilt Shop In Paris Ontario Canada. We strive to provide healthy chemical free cotton and linen for your family and home. The Quilted Boutique is located in Paris Ontario Canada, we ship ALL USA and Canada Organic Cotton OEKOTEX CERTIFIED Fabric, Quilts, Quilting Services, Sewing, Custom Cutting, Custom Sewing And Quilts Offered. Visit Our Website for more information. www.thequiltedboutique.com
Contact info
71 Hitchman Street , N3L0M1 , Paris , Canada
- 15193021560
- Info@thequiltedboutique.com
- thequiltedboutique.com
4.6
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Wide selection
Pleasantly surprised that this fine selection of fabric was available so close to my home in London, Ontario. Will be checking out what they have to offer in the future.
User friendly website and delivery on date promised.
2 January 2026
Beautiful Kits
Beautiful Kits’ with Gorgeous fabrics that go with the Awesome customer service. Thank You.
21 December 2025
I would really like to thank Tracy for…
I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking information. She was very kind and let me know before packing she noticed a piece was broken so she kindly ordered another and shipped it to me as soon as she received it! She was incredibly sweet and thoughtful and added a sweet little extra something for the trouble! I greatly appreciate all the effort to make sure I was happy with the order and communicate with me in regards to the shipping. Would absolutely recommend this location to anyone, you are in good hands!! Thank you Tracy
10 December 2025
Unprompted review
Very nice folks
Very nice folks. I was even invited for tea if I ever was in the area. Prompt service fast shipping. I will definitely order from them again
13 December 2025
Great Service
Was so happy to find this fabric at a Canadian quilt shop. Easy to order on line, immediate confirmation of my order and delivered to my door in Manitoba within days! Very impressed!
8 December 2025
The fabric is beautiful
The fabric is beautiful. Shipping is great! Always happy with my purchase from here.
28 November 2025
Fabulous quilting shop!
Gorgeous, high quality fabrics, quick shipping & fabulous customer service!
24 November 2025
Pretty fabrics and prompt delivery!
My order arrived quickly. A concern I had with a product was dealt with promptly and in a positive manner. The selection of fabric is very nice as well! I recommend this shop!
21 November 2025
The fabric was a great choice for my…
The fabric was a great choice for my Grandniece"s Quilt, the price was right and delivery was quick
20 November 2025
Personal touch!
Follow-up with a personal touch. Not always happening as much by other companies . Great service!
20 November 2025
The quality of fabrics
For a first experience, I'll be surprised by the variety of fabrics.
My questions were answered very quickly.
Overall, a bond of trust was established. I will certainly be a customer. Thank you!
15 November 2025
My first time ordering from The Quilted…
My first time ordering from The Quilted Boutique. I was so impressed by their reaching out to me to help me with my order. Their kindness is overwhelming and cannot wait to receive my order. I know it will be beautiful.
5 November 2025
Great Service
Ordered a special pattern and had a few questions before ordering. Very quick and efficient response. Pattern arrived in perfect order.
28 October 2025
I have been purchasing from the Quilted…
I have been purchasing from the Quilted Boutique now for about 8 or 9 years and I am always amazed when I receive my fabrics, always packed perfectly and the fabric they sell all are always at top of the line.
19 October 2025
Excellent customer service!
Excellent customer service and willing to go the extra mile for their customers! Recommend The Quilted Boutique very highly and it is my "go to" for my favourite quilting projects
8 October 2025
Prompt delivery and beautiful material
Prompt delivery and beautiful material. Can’t wait to turn into a quilt.
1 October 2025
Great variety and quality of fabric
Great variety and quality of fabric. Very trustworthy business.
27 September 2025
He said he would give me a refund
He said he would give me a refund, if I removed my previous negative comment, so I did.
But he has not refunded the $22 shipping fee!
He never shipped anything, but now he’s saying it was a handling fee. Not true.
I’ve never had the displeasure of dealing with anyone as dishonest as this guy!
7 October 2025
Unprompted review
Reply from The Quilted Boutique
Botm pre-order quilt kits are Non-cancelable and Non-refundable. Suzanne canceled her order for BOTM quilt kit, upon calling Suzanne to explain that we have already ordered her quilt kit, and that it clearly states that these are non-cancelable and non-refundable Suzanne said " I was going to take the first month to get the pattern, and then not pay for any more so I could keep the pattern" When we tried to explain to Suzanne that this was not an ethical thing to do, and that we have already paid for her 12 months of fabrics to the mill on her behalf, Suzanne followed up with a slew of nasty name calling, then proceeded to threaten by posting on every platform that she could find a list of negatives, we agreed to refund simply to stop the abusive behavior. Suzanne was refunded her deposit of $36.87. CDN, from a $46.87 charge CDN. The difference is less $10.00 CDN in transaction fees charged by Visa and processing fees charged by Square. .. for a BOTM that Suzanne reserved and desired to " Only keep the first month to get the patterns for free"
After 6 attempts at phone communication Suzanne hung up on Every call after a list of abusive names. I would not do business with a person that behaves this way, nor would I suggest anyone else does, especially knowing the goal was to get 12 patterns for free. We have kept a record of all communication, and forwarded this to the designers to ensure thier products are not obtained in any nefarious manner.
Reply from The Quilted Boutique
Thank you So very much Donna. We surely appreciate your support. Have a lovely day. The Quilted Boutique www.thequiltedboutique.com
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