outstanding customer service. I bought a bag four years ago, and had two issues over that period; the first was minor. they offered to pay for the repair, but it didn't affect the functionality so I d... See more
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Love the concept, the beautiful designed backpacks and the super friendly lady, who made us coffee the moment we stepped into the store in Amsterdam. She let me try almost every backpack in the shop... See more
I was positively impressed as after ordering spare part for my rucksack , offered gratis only at transport cost (DPD) 24h later I was notified being refunded fully and indeed via PayPal. Few da... See more
The product I bought, the travel organizer, was just as described -- no complaints. The company forgot to include the initials I ordered but they sent it along when I informed them it was mis... See more
Company details
Written by the company
Property Of... Travel gear for the global citizen: Work Bags, Backpacks, Travel Bags, Totes, Wallets and Luggage Tags. The Personalized ID Tag embossed with your name or initials comes with our Lost&Found Service. Available online and in our retail stores in Amsterdam and Hamburg. The Property Of... team is a colorful, international bunch of people with members from places as far apart as Australia, South Africa and Syria. From the head office in the heart of Amsterdam’s Jordaan district, we’re building a brand that’s fun, timeless and, above all, sustainable. LEARN MORE ABOUT US: https://thepropertyof.com/about/ The Company is offering and has offered an incentive to Users to write reviews.
Contact info
Herenstraat 2, 1015 CA, Amsterdam, Netherlands
- 0031(0)202237071
- webstore@thepropertyof.com
- thepropertyof.com
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Very swift service and friendly contact.
I LOVE YOU
I LOVE YOU! Your products, ordering, delivery, packaging, and prices are outstanding! Especially when it is for a Birthday present etc. that it arrives in time etc! Prachtig!
Serena and Sandra are the nicest people on earth.
Serena and Sandra are the nicest people on earth. They work at "Property of" and they processed by order of an ALEX 24h Backpack.
Wonderful!
This is the 4th bag I’ve bought from Property Of and always a wonderful experience! The customer service over Whatsapp was very quick and attentive (I had a question about import tariffs) and it made the experience of ordering via international shipping to Mexico where I live seamless. I love the backpack I ordered. It’s beautifully made and exactly as presented on the website, and (plus) it also arrived in delightful packaging, done with a personal touch made the whole experience feel more special. Definitely recommend and will definitely buy again. Thanks again Property Of!! :)
I stumbled into the Property Of shop in…
I stumbled into the Property Of shop in Amsterdam back in 2018! The guy that was working that day gave me a delightful cup of coffee and spent a lot of time chatting with me even though he knew I wasn't able to make a purchase because I was just backpacking through Europe! I never forgot how much I loved the hospitality, the phenomenal bags and the "Say Yes to New Adventures" vinyl in the front window! I signed up for emails and have waited patiently for the right time to purchase. I just started a new job and thought a Property Of backpack was the perfect reward! I especially liked the personalized card that came with the bag, and even the outside of the shipping package had a sweet note. Thank you SO much for being an amazing, conscious and incredibly thoughtful company! I'm ready for new adventures now!!! Cheers!

Reply from Property Of...
great Bags & service ..
great Bags & service ... Got the Bag with a personal note & very fast delivery.
I have been buying bags from them for…
I have been buying bags from them for years and service is always always impeccable.
Backpack is great
Backpack is great, but it appears as if the leather accents are bonded leather. This will not age nearly as well and had I known that, I don’t think I would have purchased.

Reply from Property Of...
Awesome products with high quality
Awesome products with high quality, personality and care!
Great Quality
I love the concept of the Alex backpack. The quality is great. I received a lovely message with my order which really made me smile. I highly recommend property of.
Sandra was terrific!
Sandra’s responsiveness was terrific! She was very helpful in getting me a new strap to replace my broken one, and also in sending both that and my new purse very quickly. She was delightful to work with!
Great bags great service
Great quick and friendly service, and another well-designed Property Of bag I look forward to travelling with for years.
Package was accompanied by a lovely…
Package was accompanied by a lovely personal note. Made my day. Also very quick delivery. Love the wallet.
Amazing product
Amazing product, fast shipping and lovely, personalized service. It's my first trip with the backpack, went quite easily through check-in process at airport and I love its capacity. Love it so far and I can't imagine travelling without it.
JanK
Excellent products & friendly service
I've ordered the Alex backpack a while ago. The backpack is of extremely good quality, and comes with an additional bag and name tag. Product fits the description and photos as shown on the website.
Apart from that, the customer service is excellent. When you don't provide a tag embroidery during the order process, you receive a personal email offering you a second chance to do so. Delivery was fast, the product had a personal thank you letter attached and additional questions are answered rapidly and with care.
I'd highly recommend this store if you ever find yourself looking for travel apparel that's both durable, practical and fancy looking.
Found this great offer on the website.
Found this great offer on the website.
Bought it and received it 2 days later. Great customer experience.
Will buy so much more :-), love the products!
Everything was good
Everything was good. Informative homepagge, kind communication and good products. I would buy there again for shure.
Great product with real customer service
Great product with lifetime warranty and real customer service.
In many years I have not seen a company which is tailoring their communication to the customer so nicely. The customer service was very helpful and a free repair and refurbishment was offered for a bag I bought many years ago from Property Of...
Great store which treats the customers in a nice way!
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