The Private GP Group  Reviews 

330
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After seeing three different clinicians, I can honestly say that finding Dr. Shashi prasad has made such a difference to me. She takes the time to listen, never makes me feel rushed, and looks at m... See more

Company replied

Rated 5 out of 5 stars

I wish I’d found Dr. Sashi Prasad sooner. She’s highly skilled, deeply empathetic, and has an “on your team” approach. She tailored my menopause treatment to my blood work, symptoms, lifestyle and n... See more

Company replied

Rated 5 out of 5 stars

I took my son to The Private GP Group in New Malden, and I couldn’t be more impressed. After being unable to get an NHS appointment, I called them and was able to get an appointment within 2 hours. We... See more

Company replied

Rated 5 out of 5 stars

I have been a member of this group practice for 11 years now. I cannot recommend it enough. From the booking process, to the appointment and follow-up care, everything is smooth and easy. Most importa... See more

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Company details

  1. General Practitioner

Written by the company

Accessible and affordable healthcare across South London and Surrey.


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4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

GLENCOE

Dr Vish is a kind and professional doctor who helped me to deal with a cough and set me on the way to sort
it out with immediate relief and a follow up programme.
He examined me carefully and well.Ihave had the pleasure of his help on previous occasions and he gives me confidence to work with him.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Dr. Dr Shashi Prasad - Menopause Specialist

Dr. Sashi Prasad is a wonderfully kind and empathetic doctor. Her menopause consultations are thorough, practical, and caring. I always leave feeling heard and confident in her advice. It's reassuring to know I can reach out to her after each consultation for further information if needed. Highly recommend her services!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Dr Jeremy Harris was my consultant

Dr Jeremy Harris was my consultant, having booked a 30 minute appointment, Jeremy listening intently and when furnished with my recent private MRI Brain scan results was able to establish that I had been suffering from low level carbon monoxide poisoning over several months, his prescription after one dose has already eased the pressure I have been suffering, the first of a 28 day course, his reassurance that I should be able to make a full recovery within the next six months has eased my unnecessary burden I’ve been experiencing, created by both my nhs GP and a visit to A&E, who wouldn’t listen to my predicament. Thank you for your prompt attention and I am grateful for the service you have provided.

Andrew
SE19 3HJ

15 May 2024
Unprompted review
Rated 5 out of 5 stars

This is the GP experience you want

This is the GP experience you want - not the one that the NHS provides.

No criticism of the NHS implied - the NHS is what it is. I’m looking for something more flexible/accessible/practical - like the service that The Private GP Group provides.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and reassuring

Dr Harris is always thorough and reassuring in his examination. His explanations of one’s illness and need for follow up investigations are clear. By the time I left the surgery arrangements for a specialist consultation has already been made.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Best Private GP

As always Dr. Harris was wonderful, he always manages to put us at ease I cannot thank all the doctors in this surgery enough for everything they do for us. We're very lucky to be able to access this service. Highly recommend registering here, especially your children.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed… I’ve just been to…

Very disappointed… I’ve just been to NHS gp with same problem.. have been put in a two week wait to see specialist… surely this should have been done by private gp… more thorough examination by nhs health practitioner.

2 April 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Hi Diane, we are sorry for your experience. Please feel free to email us at reception@theprivategpgroup.co.uk with what happened so that we can look into this more thoroughly. Thank you, Emma

Rated 5 out of 5 stars

Dr Vish Retnasingham was great

Dr Vish Retnasingham was great, attentive and knowledgeable. He put my mind at peace regarding my baby son and also gave solutions. His investigation skills were excellent. I would recommend the Grove Medical Centre to anyone. Thank you so much for your help

5 April 2024
Unprompted review
Rated 5 out of 5 stars

A Star Doctor - Dr Shashi !

It’s been an absolute pleasure having Dr Shashi as my doctor. Apart from being a brilliant, incredible knowledgeable doctor, she is a lovely person who lends her ear and gives you time to talk your concerns through! She is understanding kind and and her approach towards issue resolution is very pragmatic and balanced taking into consideration not just the physical aspect of the situation but over all. Very very glad to have come across her and being looked after by her .

21 March 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you Ariba, we will be sure to pass your kind feedback to Dr Prasad - Emma

Rated 5 out of 5 stars

Such a relief!

We arrived (it was a Saturday morning so outside conventional hours). It was a little confusing inside but we soon realised where we supposed to be - upstairs.
The consultation was perfect: reassuring and with a good outcome. Having spent four hours in A&E last night and then being told there would be at least another 5 hours to wait for all the tests, I was at my wits’ end and went home. A doctor friend recommended this practice and, especially, Dr Fensom. She was lovely. Having felt increasingly unwell over the last couple of weeks it was so good to have someone who listened. Am confident I shall turn a corner quickly.

2 March 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you for the kind review - Emma

Rated 5 out of 5 stars

I came in for a Menopause consultation…

I came in for a Menopause consultation with Sahsi - probably the best hour I have ever had with a GP, incredible doctor, I had to hug her when I left....thank you!!

29 February 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you for the kind review, we will be sure to pass this to Dr Prasad - Emma

Rated 5 out of 5 stars

Annual Review

My annual review was very helpful and I look forward to seeing Jeremy in the future

21 February 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you, Peter! - Emma

Rated 5 out of 5 stars

Easy to get an appointment professional,

Easy to get an appointment. The staff are absolutely delightful. Helpful and kind The Doctors Listen to you make you feel welcome do not rush you, and you don’t feel like you are in a cattle market and they’re waiting for the next patient outside. They do not rush you and they are very thorough in their investigations.
I’ve watched prefer going here to go into my NHS doctors surgery. my NHSGP I cannot get an appointment for four weeks. I am really poorly today and I got an appointment within the hour to see a doctor. I was so appreciative

19 February 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you for the kind review, Rana! - Emma

Rated 5 out of 5 stars

Ease of making an appointment

The ease of making an appointment, at a time and date to suit me, together with the very prompt and accurate diagnosis of my condition, are examples of how all good practices should be run.

13 February 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you for taking the time to leave a kind review - Emma

Rated 5 out of 5 stars

A very good experience

A very good experience. I was able to get an appointment quickly for my son. Dr Lowry-Brown had a lovely manner and was very thorough and thoughtful. Would highly recommend.

23 January 2024
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you, we will be sure to pass this to Dr Lowry-Brown! - Emma

Rated 5 out of 5 stars

Dr Harris is outstanding

Dr Harris is outstanding. Such a good manner with my whole family and the diagnoses are always spot on. Great care.

27 December 2023
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you! - Emma

Rated 5 out of 5 stars

Excellent attitude

Excellent attitude, prompt time keeping and knowledgeable staff from Reception through nursing to the consulting doctor.

15 December 2023
Unprompted review
The Private GP Group  logo

Reply from The Private GP Group

Thank you for the kind review - Emma

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