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Thepretzelcompany Reviews 

194
•
TrustScore 4.5 out of 5

4.7

Candy Store
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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional freshness and delicious taste of the soft pretzels, highlighting how satisfying and perfect they are for any family gathering or everyday treat. People also deeply appreciate the convenient subscription services and fast, reliable deliveries that make it extremely easy to keep their homes constantly stocked. Some reviewers were not happy with unexpected delivery delays and occasional problems regarding moldy items discovered right upon opening the shipping boxes. A few customers experienced unusually long shipping times during the winter holidays and felt quite frustrated with the lack of helpful customer support options available to them.

What people talk about most

Product

Clients share positive opinions on product, describing the soft pretzels as delicious, incredibly fresh, and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing high satisfaction and stating they will... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing great satisfaction with quick... See more

Subscription

Customers had positive experiences with subscription, noting that they love receiving monthly boxes of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your pretzels are perfect! What I want is a dozen advertisement cards with your company name, address and phone number and a place for me to add my name so when I brag about your pretzels I'll then re... See more

Rated 5 out of 5 stars

Ive been ordering these pretzels for my Oktoberfest party for years. This year we have 10 people in a beach house and did individual large pretzel charcuterie plates. It was a blast and of course deli... See more

Rated 5 out of 5 stars

I've always loved pretzels. I would always buy the store bought hard pretzels, however, I have enjoyed my new order of The Pretzel Company's Soft Pretzels. It's like eating soft pretzels at the fair... See more

Rated 5 out of 5 stars

The freshness of their pretzels is of the utmost quality. The taste is outstanding with the best flavor enhanced by the oven roasted outer crust. I have signed up for the subscription on a regular ba... See more

Company details

  1. Candy Store
  2. also in
  3. Chocolate Shop
  4. Confectionery
  5. Food Manufacturer
  6. Food Producer
  7. Food Products Supplier

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.7

All reviews

(194)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thier pretzel bagels are amazing!!!

Their pretzel bagels are amazing!!!! They are soft,taste just like a pretzel and are awsome with an herbed cream cheese!!!! I suggest you get them when available. The pretzels are the bomb also!!!!!!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The Pretzel Company has nailed the…

The Pretzel Company has nailed the business. Their advertising is clever and catchy, plus frequent. The pretzels, when they arrive, are downright fresh and delicious. I add just a little salt. They remind me of the New York Subway where you could buy 3 for a quarter. This is my fourth order and i most likely will subscribe for monthly delivery here in Knoxville. Now, if they only made Knishes...d

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Without a doubt the most delicious…

Without a doubt the most delicious pretzels I’ve ever had! Given them many times as gifts and people always love them! We live on the west coast and they always arrive fresh! Very great specials and prices too!

23 July 2026
Unprompted review
Rated 4 out of 5 stars

Price is way too high

You're pretzels are very good but I will never ever pay full price. I have only bought them when they are on sale. You're regular price is way too much.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

We love the pretzels

We love the pretzels. We take them out of the freezer for about 30 min, then pop them in the toaster oven for 6 min. They come out perfect.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I love the pretzels from The Pretzel Company!

I love the pretzels from The Pretzel Company! I’ve ordered many times and have not been disappointed in how fresh and delicious they are! My last order even included free cheese spread! Deliveries are fast and on time. I will definitely be ordering more!

1 July 2026
Unprompted review

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