Thepretzelcompany Reviews 

194
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional freshness and delicious taste of the soft pretzels, highlighting how satisfying and perfect they are for any family gathering or everyday treat. People also deeply appreciate the convenient subscription services and fast, reliable deliveries that make it extremely easy to keep their homes constantly stocked. Some reviewers were not happy with unexpected delivery delays and occasional problems regarding moldy items discovered right upon opening the shipping boxes. A few customers experienced unusually long shipping times during the winter holidays and felt quite frustrated with the lack of helpful customer support options available to them.

What people talk about most

Product

Clients share positive opinions on product, describing the soft pretzels as delicious, incredibly fresh, and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing high satisfaction and stating they will... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing great satisfaction with quick... See more

Subscription

Customers had positive experiences with subscription, noting that they love receiving monthly boxes of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your pretzels are perfect! What I want is a dozen advertisement cards with your company name, address and phone number and a place for me to add my name so when I brag about your pretzels I'll then re... See more

Rated 5 out of 5 stars

Ive been ordering these pretzels for my Oktoberfest party for years. This year we have 10 people in a beach house and did individual large pretzel charcuterie plates. It was a blast and of course deli... See more

Rated 5 out of 5 stars

I've always loved pretzels. I would always buy the store bought hard pretzels, however, I have enjoyed my new order of The Pretzel Company's Soft Pretzels. It's like eating soft pretzels at the fair... See more

Rated 5 out of 5 stars

The freshness of their pretzels is of the utmost quality. The taste is outstanding with the best flavor enhanced by the oven roasted outer crust. I have signed up for the subscription on a regular ba... See more


4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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No history of asking for reviews

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4.7

All reviews

(194)

191 reviews in the last 12 months

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Rated 5 out of 5 stars

The pretzels that we received were…

The pretzels that we received were delicious. We heated them in the air fryer and every time they tasted fresh as if they were just made.

The only problem I have is that I don't feel like I can order for a specific occasion, like a birthday or anniversary, due to not knowing when an order exactly will be shipped when ordering. I might order for Christmas but will have to order very early and the recipients might get their gift very early.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

From ordering to delivery everything went well. The pretzels were delicious and reminded me of getting soft hot pretzels that smelled so good at the old Reading Soft pretzel factory/

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Everyone knows I love pretzels

Everyone knows I love pretzels, they’ve always been my favorite snack food whatever form they’re in.

Last year around my birthday I heard an add for The Pretzel Company on a podcast and figured I would ask for some as a gift.

They. Were. Awesome.

I’ve either ordered or been given 4 different boxes and packages containing their pretzels since!

I’ve tried a few different things like chocolate stuffed, nuggets, or the jumbos and have yet to have a bad experience!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

After we bit into our first pretzel

After we bit into our first pretzel, we were already placing a second order because the pretzels were unlike anything we tasted before. They are beyond delicious and take you to a happy place when you eat them. I would (and have) recommend these to everyone I know!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Love these pretzels!

I've had a great experience with The Pretzel Company! They're always on time, and the pretzels are consistently fresh and delicious. We especially love the pretzel nuggets—they're always a hit! We've tried several of the dips, including the chocolate, dill mustard, and cheddar. While they're all good, the dill mustard and cheddar are our favorites. They also offer a great selection, so there's something for everyone. I highly recommend The Pretzel Company for their quality products and reliable service!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The Pretzel Company Amazing, and Tasty!

The Pretzel Company has been bringing pretzel joy to our home for many, many years. They never cease to deliver fresh and tasty pretzels that you can be sure were made with love. We just LOVE their pretzels in all shapes, sizes, and flavors.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I give these pretzels boxes as gifts to…

I give these pretzels boxes as gifts to family and friends all year long. They are nice for any occasion! Everyone reaches out and raves how good everything is. From the pretzels, to the mustard! They taste so authentic, fresh and delicious, and are so easy to prepare and just a quick and yummy treat.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

The guys at the pretzel company know what they are doing!

The guys at the pretzel company know what they are doing. These are bakery quality, soft pretzels that pair so good with their standout condiment: the Smoky Pepper Mustard. The delivery is on-point, pretzels arrive ready to heat& eat. The other great thing about these pretzels is they are great for a gift or special occasion. My kids and mom love them!!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Pretzel

Amazing taste and incredibly easy to prepare. Reminded me of the mall pretzels I used to get as a kid. Nothing has been able to replicate that taste or memory until these guys

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered these for over 2 years

I have ordered these for over 2 years, that should tell you how ana they are. I've given them to everyone in my family and my grandkids, they all love them as they should be a they are the best tasting of any other pretzel I have ever had. In fact I will be ordering a box for each of my kids for Christmas.

24 July 2026
Unprompted review

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