The Preloved Bag Boutique Reviews 

160
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the gorgeous quality of the items, noting that every single piece arrives exactly as described and in pristine condition. People are especially delighted by the stunning selection and fair pricing available across the entire collection. Buyers consistently appreciate the prompt shipping and careful packaging, which ensures that products arrive safely and extremely quickly. Consumer reviews often mention the helpful communication from the staff and the overall smooth, easy purchasing process. Many enthusiastic reviewers state they would happily recommend the business to others and look forward to placing future orders again.

What people talk about most

Product

Users describe positive interactions with product, expressing immense delight with their purchases and... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with items that arrive in excellent... See more

Delivery service

Consumers find delivery service to be efficient and fast. Reviewers consistently highlight prompt shipping... See more

Service

Customers consistently note positive experiences with service, highlighting fabulous and friendly support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic quality. Amazing items in amazing condition as advertised, fantastic price for this product and made my wifes dream come true. She had been looking at this since Lana waz first seen with... See more

Rated 5 out of 5 stars

This is my third purchase from The Preloved Bag Boutique and I can’t rate it highly enough. Every bag has been absolutely as advertised, the communication is great, with Amy helping out this time with... See more

Rated 5 out of 5 stars

Coach Cassie 19 , exactly as described, beautiful bag in great condition. Royal mail lost the package, I contacted the boutique for tracking no as I had lost it, they were in touch immediately and st... See more

Rated 5 out of 5 stars

Excellent items and prompt delivery. I’ve had a couple bags, all of which have been in fantastic condition and just as described. More recently, a pair of boots that are superb. 10/10 highly recommend... See more


Company details

  1. Second Hand Store
  2. Handbags Shop

Written by the company

The Preloved Bag Boutique provides an online space where you can purchase preloved designer handbags and accessories at affordable prices. Items are authenticated by approved external authenticators and items are described honestly and as accurately as possible. We provide excellent customer service and we will always strive to provide the best service possible to both buyers and sellers respectively. Our aim is for you to be happy with all services we provide, but especially buying preloved affordably and sunstainably.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(160)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfectly Professional

Wow, what a service! Amy at The Preloved Bag Boutique defines ‘professional’ through and through. Selling with Amy is simple and seamless. If I post items to Amy she’s quick to let me know they’ve been received, suggests realistic selling prices and lists items quickly, getting them sold and money transferred - simple!

I’ve also purchased from Amy and again descriptions are always accurate and honest. Photographs are clear and Amy’s always happy to provide any other information if you ask. Items are posted out quickly and beautifully packaged in eco friendly packaging.

I absolutely love using The Preloved Bag Boutique and am grateful from the professional service I’ve always received. Thank you

10 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look