Item not delivered
Ordered specifically because of the "next day delivery if ordered before 4pm". Ordered at 3.30pm. Item essential for a shutdown at work. Item not arrived so I now can't take part in the shutdown.
Fantastic
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered specifically because of the "next day delivery if ordered before 4pm". Ordered at 3.30pm. Item essential for a shutdown at work. Item not arrived so I now can't take part in the shutdown.
Fantastic
They delivered incomplete sets. When this was pointed out and details sought to send back the goods, they would not give their address.
They did however point out that if they did receive the returned goods they would retain 25%
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.