Probably the best service I've ever received. Ordered the boiler 20:00 in the evening on line received a phone call 9:00 the next morning asking if they could deliver the boiler that day ,boiler arriv... See more
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Ordered a boiler very good price. The owner actually rang me. Asking how soon I needed the boiler ( well impressed ). Got a text saying time and day for delivery. Delivered early morning.... See more
The Plumb and Electric store had the pipe coupling I needed and their prices were good. However, for some reason the online system didn't like my postal address. I phoned up and they couldn't have b... See more
Great experience purchasing a new boiler from the Plumb & Electric store. Price wise they seemed very competitive compared to other vendors. After purchasing the boiler I also got a call from Tony to... See more
Company details
Contact info
Unit Ha, The Henfield Business Park, Shoreham Road, BN5 9SL, Henfield, United Kingdom
- 01273 949889
- sales@theplumbstore.co.uk
- theplumbstore.co.uk
4.7
Excellent
57 reviews
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Great service from order to delivery
Great service from order to delivery including delivery times and prices.
Very helpful on phone when I needed a return, returns policy very good
19 January 2026
Probably the best service I've ever…
Probably the best service I've ever received. Ordered the boiler 20:00 in the evening on line received a phone call 9:00 the next morning asking if they could deliver the boiler that day ,boiler arrived at 14:00. Great customer service. Excellent staff can't say enough would highly recommend and always use again. Thank you very much
13 January 2026
Excellent customer service
Excellent customer service. I Ordered boiler on Tuesday had a call Wednesday to see when engineer was booked for I said hopefully Saturday if the boiler arrives the lady on the phone said will do our best to deliver for Friday and true to her word it arrived on the Friday.
27 November 2025
Reasonably prices and deliver as…
Reasonably prices and deliver as advertised. With continuous contact pre delivery.
4 November 2025
the correct goods arrived in good time…
the correct goods arrived in good time but one item was missing. a quick phone call later and the problem was rectified pronto, missing item arrived 48 hrs later.
31 October 2025
Had exactly what I needed.
31 October 2025
Excellent price and fast delivery of…
Excellent price and fast delivery of item ordered - Great service
8 October 2025
Parts exactly as described.
Parts exactly as described.
Fast delivery , unlike other suppliers that canceled the order, or took payment and delivery charge then said "collection only"
29 September 2025
A real world company
Quality products at competitive prices. Fast processing and delivery with the ability to resolve any deviation from their excellent service. A real world company. Highly recommended.
29 September 2025
Unprompted review
Great price
Great price, answered my questions over the phone, delivery was spot on, great job guys
26 September 2025
The service was very good
The service was very good. i spoke to a representative on the phone and they gave me more details about the boiler i wanted. they also ensured delivery was smooth. i called them up on the day just to check the delivery time and they checked for me no problem. I recommend 100%
27 August 2025
Great communication about delivery
Great communication about delivery .
Turned up when they said and intact .
7 August 2025
Excellent service
The service i received was first class, the ordering, communication and delivery was faultless. I can't comment on the items as they have yet to be fitted.
30 July 2025
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