Theplasticman Reviews 

7,508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exact millimetre measurements, high quality durable materials, and careful protective packaging that ensures items arrive safely in perfect condition. People also mention that placing orders online is very simple through straightforward menus, and custom products are manufactured and delivered promptly just as expected. Some reviewers were not happy with delivery delays, staff shortages holding up orders, and occasional communication issues regarding when items were ready. A few people also noted that shipments took considerably longer than expected to arrive, leading to occasional frustration with the overall fulfillment timeline.

What people talk about most

Product

Reviewers mention positive feedback about product quality and precise custom sizing. Consumers consistently... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are cut accurately to... See more

Service

Clients share positive opinions on service, highlighting great communication and brilliant assistance from... See more

Order

Consumers find orders to be a very positive experience, highlighting simple transactions and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced a glass frame with acrylic measuring almost a square metre.... so not small by any means. Took exact measurements to the nearest millimetre. Perfect fit, very cost effective. Took just a few... See more

Rated 5 out of 5 stars

Perfect, any size or colour you could want, great delivery, excellent packaging & good communication. I ordered a top for my plastic rattan coffee table to make it stable & not sag, looks great & can... See more

Rated 5 out of 5 stars

I liked the professionalism, quality of the acrylic panes and the very competitive price! Your fees were 50%+ cheaper than a local firm near where I live in Balham, South London! I don't know how you... See more

Company replied

Rated 5 out of 5 stars

PlasticMan we're very helpful with my order. They kept me informed on the status of my order and between myself and the delivery driver we arranged a very early delivery which benefited both of us.... See more

Company replied



Company details

  1. Acrylic Store

Information provided by various external sources

Online retailer of bespoke plastic sheets and products


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(7,508)

705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

well packaged and correct to order. Just one day late on delivery date

30 May 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the feedback Andrew, we aim for a lead time of 7 working days, I'm sorry we were a day late with your order we have been extremely busy recently.

Rated 2 out of 5 stars

Took longer than they said and only…

Took longer than they said and only responded when I chased it up.

3 June 2026
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Reply from Theplasticman

Thanks for the feedback Cliff. Our lead time is approx 7 working days but we have been extremely busy recently & weren't able to deliver yours until the 8th working day.

Rated 5 out of 5 stars

Just great

Just great, alround delivery

17 May 2026
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Reply from Theplasticman

Thanks very much for the review Paul, we really appreciate it.

Rated 5 out of 5 stars

Great website and helpful layout when…

Great website and helpful layout when choosing material and sizes etc on the site and competitively priced with good service and excellent back office service as well.

2 June 2026
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Reply from Theplasticman

Thanks very much for the review Adrian, we really appreciate it.

Rated 4 out of 5 stars

The cut polycarbonate was cut perfectly…

The cut polycarbonate was cut perfectly to size although i was a little dissapointed that the edges we quite rough. The previous order I had from you was very smooth along the cut edges.

1 June 2026
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Reply from Theplasticman

Thanks for the review & feedback Lynda. Great to hear that the pieces were cut perfectly to size. With regards to the edge finish, unlike acrylic, polycarbonate is supplied with a saw-cut edge and isn't a material that can be polished, so the finish can vary slightly from sheet to sheet. I see the pieces are quite small, maybe acrylic would be suitable for the application next time.

Rated 5 out of 5 stars

Brilliant product

Brilliant product. I now have my print nicely framed with no glare from lamps. Highly recommend.

2 June 2026
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Reply from Theplasticman

Thanks very much for the review Carla, we really appreciate it.

Rated 5 out of 5 stars

Sizing and quality excellent

Sizing and quality excellent. Delivery good and as per txt messages. Bought a garden table with “Definitely Going to Shatter During Transportation Glass” and this replaces that really well. Looks smarter too I imagine.

25 May 2026
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Reply from Theplasticman

Thanks very much for the review, we really appreciate it.

Rated 5 out of 5 stars

Item as described

Item as described, delivered on time. Would buy from again.

10 March 2026
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Reply from Theplasticman

Thanks very much for the review Simone, we really appreciate it.

Rated 4 out of 5 stars

Quality product, slightly slow service.

The quality of the product and the precision of the workmanship is very good. Only thing I would say is that after 8 days I requested an update on my order, I never received a reply to the request but suddenly my item was being despatched, all in it took 10 days to receive one small piece of perspex.

29 May 2026
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Reply from Theplasticman

Thanks for your review & feedback Lee. As all the orders we receive are bespoke, our lead time is 7 working days & we work as quickly as we can. You placed your order 29.05.26 & received it 09.06.26 on the 7th working day, I'm sorry if you feel this is too long to wait.

Rated 5 out of 5 stars

quality product and packaged superbly…

quality product and packaged superbly only thing was the size was probably what the measurements where what I sent in but where not the size of what i needed lol

30 May 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review, we really appreciate it. I'm sorry to hear you ordered the incorrect size, our website works in mm or inches. If you give us a call next time you order we can double check the sizes with you.

Rated 5 out of 5 stars

Got a made to measure replacement shed…

Got a made to measure replacement shed window in frosted perspex.
Easy to order and good price
Delivered in the stated time frame

22 May 2026
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Reply from Theplasticman

Thanks very much for the review, we really appreciate it.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The lady that took our order advised us on the thickness we needed for a shed and was friendly and professional.
Updates couldn't be faulted.
Delivery went without a hitch, being delivered when expected.
And to top it all the product 3 pieces of perspex (60cmx90cm) are brilliant.
Price also was better than others on line.
We went in person but I'm sure ordering on line would be equally as good. Thank you "The Plastic Man" 😍

5 May 2026
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Reply from Theplasticman

Thanks very much for the review Cheryl, we really appreciate it.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packed, professionally cut to size & a good price, will definitely use this seller again

29 May 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Paul, we really appreciate it.

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