Theplasticman Reviews 

7,508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exact millimetre measurements, high quality durable materials, and careful protective packaging that ensures items arrive safely in perfect condition. People also mention that placing orders online is very simple through straightforward menus, and custom products are manufactured and delivered promptly just as expected. Some reviewers were not happy with delivery delays, staff shortages holding up orders, and occasional communication issues regarding when items were ready. A few people also noted that shipments took considerably longer than expected to arrive, leading to occasional frustration with the overall fulfillment timeline.

What people talk about most

Product

Reviewers mention positive feedback about product quality and precise custom sizing. Consumers consistently... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are cut accurately to... See more

Service

Clients share positive opinions on service, highlighting great communication and brilliant assistance from... See more

Order

Consumers find orders to be a very positive experience, highlighting simple transactions and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced a glass frame with acrylic measuring almost a square metre.... so not small by any means. Took exact measurements to the nearest millimetre. Perfect fit, very cost effective. Took just a few... See more

Rated 5 out of 5 stars

Perfect, any size or colour you could want, great delivery, excellent packaging & good communication. I ordered a top for my plastic rattan coffee table to make it stable & not sag, looks great & can... See more

Rated 5 out of 5 stars

I liked the professionalism, quality of the acrylic panes and the very competitive price! Your fees were 50%+ cheaper than a local firm near where I live in Balham, South London! I don't know how you... See more

Company replied

Rated 5 out of 5 stars

PlasticMan we're very helpful with my order. They kept me informed on the status of my order and between myself and the delivery driver we arranged a very early delivery which benefited both of us.... See more

Company replied



Company details

  1. Acrylic Store

Information provided by various external sources

Online retailer of bespoke plastic sheets and products


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,508)

705 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly what I wanted

Perfect size, good product, quick delivery and a decent price. Very happy.

17 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review John, we really appreciate it.

Rated 5 out of 5 stars

Great

Great. Swift delivery.

17 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Adam, we really appreciate it.

Rated 5 out of 5 stars

Great service and product.

I ordered some Perspex and was told the wait was 7 days. They were true to their word and an email to say the perspex was ready for collection bang on 7 days later. The plastic was cut to the exact size (down to the millimetre).
It's a hardy material that does the job well. I'm very pleased with the purchase and the service I received. Thank you.

17 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Richard, we really appreciate it.

Rated 5 out of 5 stars

Very good product

Very good product, easy to order. Delivery went smoothly. Excellent value for money.

15 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Steven, we really appreciate it.

Rated 5 out of 5 stars

Good service

Good service. Just what I needed.

17 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Helen, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service, well packed, great communication, would recommend and will be using again.

16 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Lilly, we really appreciate it.

Rated 5 out of 5 stars

Excellent product and Service

Excellent product with bespoke machining exactly to the details I provided. The lady I first spoke to with my enquiry was totally professional, understood the solution I needed almost before I'd described the application. 100% satisfied customer, would recommend and definitely use again. Thank you Lorraine.

15 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks for the review Ray, we really appreciate it & I will pass your comments on to Lorraine😊 .

Rated 5 out of 5 stars

Excellent service and an excellent product

⭐⭐⭐⭐⭐

I ordered a custom-cut Perspex panel for my portable air-conditioning unit and couldn’t be happier with the service from The Plastic Man. Delivery was very quick, and the item was exceptionally well packaged. The panel was cut exactly to my measurements, and the hole I requested was in precisely the right position. It fitted perfectly and has worked exactly as intended. Excellent quality and service throughout – I would happily use The Plastic Man again and would highly recommend them.

17 June 2026
Unprompted review
Theplasticman logo

Reply from Theplasticman

Thanks for the review Ian, we really appreciate it.

Rated 1 out of 5 stars

I did not recieve my item

I did not recieve my item, they have said there looking into it mean while Iv had to buy it else where as I needed it quick, still no item or refund, or contact from them, I totally would NOT recommend

12 June 2026
Unprompted review
Theplasticman logo

Reply from Theplasticman

As Lorraine explained there was an error with your postcode & we are still waiting to hear back from FedEx. In the meantime as a gesture of good will I have issued a full refund.

Rated 4 out of 5 stars

Great product

Great product, delivery took slightly longer than anticipated but help from the office very good.

12 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review John & thanks also for your patience, we have been really busy recently.

Rated 5 out of 5 stars

Great Service

The whole process was very clear and straightforward from my initial order to delivery. The delivery was very well packaged and delivered on time.
I will definitely be ordering from here again

5 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Gill, we really appreciate it.

Rated 5 out of 5 stars

I rarely bother to fill in reviews but…

I rarely bother to fill in reviews but this lot deserve a thumbs up. Quickly delivered, well packaged and excellent price. Couldn’t ask for better. Well done Plastics Man .

10 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Kathy, we really appreciate it.

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