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The PharmPet Co Reviews 

969
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and helpful staff. Many appreciate the competitive pricing, often significantly cheaper than veterinary practices, leading to substantial savings. Reviewers frequently commend the fast and efficient delivery, with orders arriving safely and on time, and value the straightforward prescription management. However, some customers also noted issues with order fulfillment and delivery. A few people experienced significant delays in dispatch or non-delivery of items, even after paying for expedited shipping. There were also instances where customers were charged for out-of-stock products or faced poor communication regarding order status and refunds.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy delivery... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Customers consistently note ambiguous experiences with product, with many praising the good quality,... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed, efficiency, and... See more

Price

People report positive experiences with price, often noting that products are well-priced and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Rated 5 out of 5 stars

Easy to use website. Cat food arrived in good time. He will browse the kibble, but unfortunately won't eat the tinned, Having to resort to soaking the kibble with hot water then adding to the tinned... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

969 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(969)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service and the goods arrived quickly. They were very helpful when we spoke to the in the phone.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

No complaints

Easy to purchase online. Good price, compared to what you would pay at a vet's. Fast delivery

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to order the repeat prescription, and it was delivered in a timely manner. All good, will definitely be using The Pharmpet Co again.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The cheapest site online to find my…

The cheapest site online to find my dogs medication (Apoquel) and free delivery. Very easy and straight forward, the vet could email them directly with the prescription- no issues. Medication arrived a couple of days after ordering via Royal Mail. Very pleased and will continue to use

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered tablets and were with me in 3 working days. Great service and kept informed by email when tablets were coming. Online order easy to complete. Over all a great service.

15 May 2026
Unprompted review

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