Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... See more
Company replied
Location
Switch location37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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See what reviewers are saying
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... See more
Company replied
Good helpful staff. Very quick delivery!
Company replied
Sidhu was very helpful & polite. She was able to give very good advise and was very patient in assisting us when we were at the Reading store. Great customer service with a smile.
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
37A Town Mall Walk, The Oracle, RG1 2AH, READING, United Kingdom
4.9
Excellent
311 reviews
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Ramona was a pleasure to deal with
Ramona was a pleasure to deal with, very knowledgeable on products and gave very good opinions. High quality experience
15 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Nabeel,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lydia was so helpful
Lydia was so helpful . I actually bought one more perfume than I intended because of her warm service
16 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service from Lydia
Great service from Lydia , she was patient while I wasn’t sure what fragrance to purchase and made great recommendations, thank you Lydia
16 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Ordain,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Good customer service and very helpful
Good customer service and very helpful
16 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Mohamed,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Superb and friendly!
Ramona was extremely helpful and kind when I needed help choosing a gift! Excellent customer service and very friendly ❤️
14 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Aatka,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really nice customer service helped me…
Really nice customer service helped me find what I was looking for and the person serving me was very friendly- Sindhu
15 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Rodney,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lydia was a great help
Lydia was a great help. She took the time to make sure I found the perfect gift, and recommended a really nice Mont Blanc perfume as they didn’t have the one I’d come in for. She then kindly gift wrapped them for me too. Lovely service
14 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Rea’anna,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
great selection of fragrances
great selection of fragrances, sindhu was very welcoming and helped us pick some fragrances (:
14 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Sam,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Reading 67
Hello Linda,
Thank you for your 4⭐review! We truly value your feedback and are pleased to hear that you had an enjoyable shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had great experience at The perfume…
I had great experience at The perfume shop. Iksha assisted us with our requirements very patiently and got us whatever we need.
Will definitely recommend people to come and shop here.
13 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Pujayita,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really good customer service
Really good customer service , Iksha is very good at explaining patiently all the perfumes which I asked .I surely recommend this place
13 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Srinivas,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Fond memories
Found my old perfume from 20 years ago! Ordered online and received my package within 3 days. Great service.
Thank you.
8 September 2026
Reply from The Perfume Shop - Reading 67
Hello Jax,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Always a great experience at the…
Always a great experience at the Reading Oracle Shop. Iksha was lovely and really helpful the whole time.
12 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Luis,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Reading 67
Hello Laiba,
Thank you so much for your lovely feedback about Iqsha. We’re really pleased to hear that she was able to help and that you had a positive experience!
I did notice that the review has been submitted as 1 star if this was selected by mistake, I kindly advise that you are able to amend the star rating directly through Trustpilot.
Thank you so much again for taking the time to recognise Iqsha’s service we really appreciate it.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was brilliant and super helpful
Iksha was brilliant and super helpful - made the experience of navigating so many scents so easy!
6 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great Service
Iksha was extremely helpful and very apologetic for keeping me waiting even though it was not her fault.
3 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Dawn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Cindy was really patient and helpful…
Cindy was really patient and helpful with me when I was choosing my perfume!
2 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hi Daniel,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Service was amazing thank you to…
Service was amazing thank you to anna-Marie made choosing easy
2 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello Mateusz,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Iksha was very helpful and kind
Iksha was very helpful and kind! I really appreciate her she’s a great asset to the team, keep up the great work!!
1 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Went to the Reading Oracle store and…
Went to the Reading Oracle store and was served by Ramona who was phenomenal in helping me choose!
Would definitely recommend!
1 September 2026
Unprompted review
Reply from The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
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