Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... See more
Location
Switch location4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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See what reviewers are saying
I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... See more
Company replied
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... See more
Company replied
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, United Kingdom
4.9
Excellent
145 reviews
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Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Have been a member for years always a…
Have been a member for years always a pleasure to shop with you
9 December 2025
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Amazing customer service from Taz
Amazing customer service from Taz, excellent experience.
21 November 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Well there was a lot of confusion over…
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store
Then we had e mail saying address wasn't clear. I had contacted delivery people to deliver to my neighbour at number 10. Eventually my neighbour had the delivery. What a mess. Never again
27 October 2025
Reply from The Perfume Shop - Cardiff 173
Hi,
We regret to hear about the delivery issues you experienced. The confusion regarding your address and the multiple emails are not the service we aim to provide. We appreciate you bringing this to our attention, and we will review our delivery process to prevent similar issues in the future.
The Perfume Shop
Gary dealt with us with utmost respect…
Gary dealt with us with utmost respect and made us buy best perfumes we ever had.Thank you for you kind service
6 November 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service by Tasha
Had great service today from Tasha. She was very helpful and let me smell loads to know what I wanted
5 November 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very happy with the service I received.
23 October 2025
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
I receive on time superb packing and…
I receive on time superb packing and superb service
22 October 2025
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your positive review. We appreciate your words and thank you so much for shopping with us.
Sharain - The Perfume Shop
I came today to buy a purfume for my…
I came today to buy a purfume for my friend birthday I got served by Leona she was very friendly and nice she helped me pick a lovely gift set for my friend. The service she gave was amazing it was great customer service am very happy With my Purchase great Deals Compared to other stores 🙂👏👍
22 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Leona was an amazing help!
Leona was an amazing help!! I wanted to buy a cologne for my boyfriends birthday knowing what kind of things he likes but no real idea she was so helpful and I ended up with 2!!
4 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very excellent customer service with…
Very excellent customer service with Aaliya and Leona at the cardiff store. I will recommend to all my family and friends.
5 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Had excellent service with Leona
Had excellent service with Leona, was amazing and helped me make the perfect purchase
4 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Absolutely amazing service by Elaine
Absolutely amazing service by Elaine. Very helpful setting up an account.
3 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Aaliya from Cardiff store she was…
Aaliah from Cardiff store she was brilliant, the best l have seen
1 October 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
I didn't have a clue
I went in not having a clue what I wanted, not having bought aftershave for years. Did my best to describe a smell I had smelt around and after about half a dozen samples, Elaine came up with the perfect scent for me. Great staff, down to earth and relaxed.
30 September 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Really good service from Taz
Really good service from Taz! Even wrapped my wife’s birthday gift will Definately be back
25 September 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Went to the branch in St davids cardiff…
Went to the branch in St davids cardiff and was served by leona. My daughter wanted alot of advice and leona was fabulous. Extremely helpful and professional. Will be shopping again here
22 September 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
I was served by Elaine who was very…
I was served by Elaine who was very knowledgeable and polite when I was making my choice and nothing was to much trouble which is nice to see these days.
9 August 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Amazing customer experience
Macy was was great. Had a lovely chat about fragrances, made it much more of a memorable interaction. Helped me perfectly, gave amazing recommendations and actually knows the notes inside of the most random of fragrances! Loved her, will definitely come back again!
19 September 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
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