Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer ser... See more
Company replied
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
Visiting Blackpool I decided to do a bit of retail therapy and came across the perfume shop in the Hounds Hill perfume shop. I was served by Lizzy who was extremely helpful in choosing the right perfu... See more
Company replied
The sales assistant Bella (at Blackpool) was great and went above and beyond for us. First by letting us smell as many perfumes as we wanted to. And making good suggestions about perfumes we might... See more
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Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
5.0
Excellent
254 reviews
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Belle was so helpful and kind
Belle was so helpful and kind. She took the time to talk me through everything. She's super knowledgeable and I now have the perfect fragrance, thanks to Belle! If you want helpful service and kindness and knowledge Belle is brilliant! Great perfume range at affordable prices.
5 April 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great service
Donna was fantastic in helping me decide which aftershave to go for , was so helpful .Once I explained it was a present for my grandson she then explained it could be wrapped with his name and age for birthday.
11 April 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Thanks to Lizzy for an amazing service
Thanks to Lizzy for an amazing service. You are the best! Xx
11 April 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Thank you for your review!
I visited The Perfume Shop in Blackpool…
I visited The Perfume Shop in Blackpool and had a lovely experience! The staff were so friendly and helpful. I bought Narciso Rodriguez For Her, which smells absolutely beautiful—elegant, feminine, and long-lasting. The presentation was perfect and I really appreciated the great customer service. I’ll definitely come back again. Highly recommend this store!
31 March 2025
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your wonderful review and for taking the time to share your positive experience at our Blackpool store. We're thrilled to hear that you enjoyed your visit and found the perfect fragrance in Narciso Rodriguez For Her. It's fantastic to know that our staff provided you with such exceptional customer service and that you were pleased with the presentation. We appreciate your recommendation and look forward to welcoming you back to our store soon.
Best wishes,
Jasmyn
HOUNDS HILL
HOUNDS HILL , BLACKPOOL . Looked after by Amanda very helpful with a good sense of humour thrown in . Tried the Aramni Acqua di Gio but Amanda and I agreed was lacking in body against my Skin ! After a few helpful suggestions and testers ,Plumped for Azzarao Wanted [ Black ]
31 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
We appreciate you taking the time to share your experience. It sounds like you had a positive encounter with Amanda, and we're glad she was able to help you find the perfect fragrance. We strive to provide our customers with a personalised and enjoyable shopping experience.
Best regards,
Jasmyn
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and that our staff was helpful.
Best wishes,
Jasmyn
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in Blackpool Houndshill. The customer service was outstanding—the advisor Donna was incredibly knowledgeable, helpful, and friendly, making the shopping experience smooth and enjoyable. They took the time to guide me through different options, and their expertise helped me choose the perfect fragrance.
I purchased Boss The Scent Elixir, and I couldn't be happier with my choice! Highly recommend this store for anyone looking for top-tier service and quality products.
Will definitely be returning!
28 February 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had such a fantastic time at our Blackpool Houndshill store.
It's wonderful to know that our advisor Donna provided you with such exceptional service. Her dedication to understanding your preferences and guiding you toward the perfect fragrance is truly commendable. We strive to create a welcoming and enjoyable shopping environment for all our customers and Donna's commitment to customer service exemplifies our values. We hope to see you again soon.
Kind regards,
Jasmyn
Getting offered a personalised…
Getting offered a personalised sentimental ribbon, I wouldn’t have thought about it for my mrs birthday, thank you Annie great experience!
26 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The assistant Donna was very helpful
The assistant Donna was very helpful, lovely experience choosing the right perfume 😊
21 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Had the best experience ever payden…
Had the best experience ever payden couldn't do enough.
See you next year
21 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Excellent serivice from all involved…
Excellent serivice from all involved couldn't help enough went above and beyond for us Tracey was exceptional
19 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely staff lizzy helped me pick for…
Lovely staff lizzy helped me pick for my mothers birthday present and good deals
19 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Always a 5* experience
Always a 5* experience. Helpful and happy Staff. My go to perfume shop!
19 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
lizzy made my day helping me pick two…
lizzy made my day helping me pick two perfumes helpful fun experience will come again just because of her
16 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I was served by Tracy today and cannot…
I was served by Tracy today and cannot praise her enough. What a lovely person. So cheerful and chatty. Beautiful smile and gift wrapped our purchase handsomely. This is not the first time I have been served by her and hopefully not the last. She is a long serving lady and here's to many more meetings.
15 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
We are so pleased to hear about your positive experience with Tracy. It's wonderful to know that she made your visit so enjoyable. We strive to provide excellent customer service and it's heart-warming to hear that Tracy embodies our values. We will certainly share your feedback with her.
Many thanks,
Jasmyn
Shelly was amazing and very helpful
14 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I had lizzy serve me today
I had lizzy serve me today, she was a delight. She was very knowledgeable on her products and advised us well. Thank you so much.
13 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lizzy was an excellent help
Lizzy was an excellent help; she was knowledgeable and very kind when advising us on an aftershave to buy.
13 March 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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