I have been visited burnley shop Maryam has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer... See more
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Location
Switch locationUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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See what reviewers are saying
I was served by Georgia who helped me find the scent for me. I had originally gone in for a completely different perfume but once I had told her my favourite notes she helped me find my new favourite... See more
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Visited the Burnley branch in Charter walk today. Was served by Georgia who was very patient with the way my husband was trying to decide which men's perfume to buy. Danielle - another assistant- als... See more
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I was served by Georgia, in the Burnley shop, she was really welcoming and open to helping me find the exact scent I was looking for, in a different bottle. She was extremely patient whilst I asked he... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom
4.9
Excellent
290 reviews
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Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely service from Sam
Lovely service from Sam - helped me choose the perfect sent for a gift
18 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Blackburn Branch is very nice
Blackburn Branch is very nice. All the staff are lovely especially Shanaz, very helpful and knowledgeable about fragrances. This is my go to place for fragrances.
18 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Asma was fantastic she helped me with…
Asma was fantastic she helped me with what I needed and the better deal for myself she was professional and lovely
18 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service at the perfume…
Amazing customer service at the perfume shop in Blackburn. Shenaz went above and beyond for us and we left feeling very satisfied
18 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you so much Asma!
Went into store the other day to buy a perfume for my wifes birthday. Asma was very helpful and genuine. She helped me pick out a really nice scent and asked all the right questions about the Mrs before suggesting any options. It is safe to say my wife absolutely loves the perfume and cannot believe how perfectly it suits her. Thank you so so much Asma, you are a life saver.
16 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I honestly can't praise Asma enough!!!
I honestly can't praise Asma enough. She made my whole shopping experience so enjoyable from start to finish. She was incredibly patient, friendly, and genuinely passionate about perfumes, which made such a difference. She took the time to get to know what I was looking for and gave me amazing recommendations that perfectly suited my budget.
Her knowledge was outstanding. She explained the different fragrance families, which scents are popular for summer, how perfumes develop throughout the day, and helped me understand what would suit different occasions.
Thanks to her, I found the perfect everyday signature scent for work as well as an amazing holiday fragrance that I absolutely love. She was so helpful throughout the whole experience, and I never felt rushed. She really took the time to make sure I found fragrances that I was genuinely happy with.
It's rare to come across someone who is so knowledgeable, kind, and enthusiastic about what they do. Asma is a real credit to The Perfume Shop, and she made what could have been a difficult decision feel easy and enjoyable. I'll definitely be coming back, and I hope she's there the next time I visit.
Thank you, Asma, for such an amazing service and experience!
16 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was absolutely amazing when…
Asma was absolutely amazing when purchasing perfumes.. so helpful and had such a friendly approach.. thankyou so much for been you u make a whole world of difference 😊
16 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Looking for a gift
Looking for a gift
Staff member Shenaz was really helpful
She helped me pick a gift which was received really well
Very friendly and had good knowledge of perfumes for the age group I was searching for within my price range
I will definitely be returning to blackburn for more scents . The customer service is a breath of fresh air.
12 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience buying my…
I had a great experience buying my perfume thanks to Asma. She was friendly, welcoming, and very knowledgeable about the different fragrances. She took the time to understand what I was looking for and recommended the perfect perfume. Her excellent customer service made the whole shopping experience enjoyable. Thank you, Asma, for your patience and professionalism. I highly recommend asking for her if you visit the store!
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Shenaz and had a great…
I was served by Shenaz and had a great experience, really helpful and insightful, couldn’t have asked for much more 👍
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service from asma
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paid a visit to the perfume shop in…
Paid a visit to the perfume shop in Blackburn to look for a gift. Shenaz in particular was a great help and made my experience very enjoyable!
2 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by shenaz
I was served by shenaz, I had a great experience she was lovely and friendly, and made sure I found the perfume I was looking for.
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Customer Service
I went to the perfume shop recently and I was served by a lovely lady called Shenaz. She was very helpful and friendly in all her suggestions. I recommend to go to her any time, you are there. She always serves you with a genuine smile
16 April 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was amazing -thank for the lovely…
Asma was amazing -thank for the lovely service x
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Shenaz and she was…
I was served by Shenaz and she was brilliant helped me decide what perfumes I needed and gave me great recommendations she was fabulous
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was amazing
The service was amazing! The staff were fantastic and recommended some incredible perfumes. I had a great experience and would definitely recommend this store.
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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