The Perfume Shop - Blackburn 186 Reviews 121

TrustScore 5 out of 5

4.9

Unit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ My husband absolutely loves Valentino Coral Fantasy and is completely obsessed with the scent! It smells incredible on him and I love it just as much. It’s masculine, fresh, and has such a... See more

Rated 5 out of 5 stars

had a great experience at this perfume shop in Blackburn. The lady name is Sam was very kind, friendly, and extremely helpful. She took her time to help me choose the perfect perfume that suited me. E... See more

Company replied

Rated 5 out of 5 stars

I have been a loyal customer at The Perfume Shop, Blackburn mall, for around 8 years. I always prefer to be served by Shenaz — she is pleasant, patient, and genuinely knowledgeable. Over the years she... See more

Company replied

Rated 5 out of 5 stars

It was good customer service asma was one of the best seller and she dealed us very nicely n smile on her face as long as we stayed in the shop definitely going back again just because of her dealing... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Best perfume shop

⭐⭐⭐⭐⭐

My husband absolutely loves Valentino Coral Fantasy and is completely obsessed with the scent! It smells incredible on him and I love it just as much. It’s masculine, fresh, and has such a gorgeous fragrance that lasts really well throughout the day. We’ve had so many compliments whenever he wears it.

I also love shopping with TPS because every purchase helps me save money through my rewards card, which is a fantastic bonus. They regularly have great discounts and offers too, making it even easier to save more while treating ourselves. Excellent service, great prices, and amazing products – highly recommend!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, walked in asked me three questions and knew exactly what I wanted would recommend couples or anyone in fact to gather gifts from here

27 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

It was good customer service asma was…

It was good customer service asma was one of the best seller and she dealed us very nicely n smile on her face as long as we stayed in the shop definitely going back again just because of her dealing

25 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service by hasma…

Great customer service by hasma welcoming and polite would come again

25 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good customer service skills from asma

Good customer service skills from asma
And excellent service

25 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by asma a,lovely kind lady…

I was served by asma a,lovely kind lady excellent service by all staff.

24 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by a lady called asma she…

Was served by a lady called asma she was amazing. Great customer service was friendly and welcoming

24 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service and really pretty worker

23 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asma was very helpful and kind

Asma was very helpful and kind. Excellent customer service skills.

23 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I love how I was attended to by Asma

I love how I was attended to by Asma, she’s really warm and amazing.

23 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asma was brilliant

Asma was brilliant, she was very helpful and even went out of her way to make the gift even special. Thank you very much

22 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really friendly staff especially Asma…

Really friendly staff especially Asma she knew her perfumes and recommended a few to but will shop again.

22 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing worker (Asma)

Amazing lady she helped us alote and was very friendly

22 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The worker

The worker, Sam, was really helpful and patient when helping us find the perfect perfumes.

21 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was greeted by Shenaz as soon as me…

I was greeted by Shenaz as soon as me and my wife walked in the store. She was very helpful and I purchased some Jean Paul Gaultier, thank you 👍🏻

20 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service from Asma very helpful

Fantastic service from Asma very helpful

20 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Great experience! Shenaz walked us through all the different selections of perfumes and was a great help overall. Highly recommend to shop here!

20 May 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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