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The Parking Spot Reviews 

983
•
TrustScore 5 out of 5

4.8

Transportation Service
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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service efficient and reliable, with easy online reservations and smooth processes from arrival to departure. People frequently highlight the convenience of the shuttle service, noting quick pickups and drop-offs that ensure timely airport transfers. The staff receives high praise for being polite, professional, and consistently helpful, especially with luggage assistance. Reviewers appreciate the convenient locations, which are easy to access and offer various parking options, alongside excellent and affordable pricing. However, some customers also noted issues with staff behavior, describing some attendants and drivers as rude or unhelpful.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its convenience, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Location

People report positive experiences with location, often highlighting its convenience and ease of access to... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the convenience and ease... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy online reservation, greeted quickly and nicely upon arrival, attendant took my car and shuttle was right there to go to the airport. Polite staff, car was cared for, valet was quick and polite. G... See more

Rated 5 out of 5 stars

The Service is always consistent. I know what to expect. Everything flows smoothly. There is always an attendant on duty in case the automated self check in process fails. I always get to the airport... See more

Rated 5 out of 5 stars

The Parking Spot is the most reliable and trustworthy off-site airport parking lot. I always feel like my vehicle is safe and free from damage when I park here. I like how I can pre-arrange and pre-pa... See more

Rated 5 out of 5 stars

We always have a great experience with Parking Spot 2. The drivers are always friendly and helpful with my large luggage. I always feel comfortable leaving my car parked for several days at the Parkin... See more

Company details

  1. Transportation Service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.

Contact info

4.8

Excellent

TrustScore 5 out of 5

983 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(983)

624 reviews in the last 12 months

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Rated 5 out of 5 stars

Some rough spots…

The one driver was a bit too heavy on the pedals, that is heavy acceleration and heavy breaking made an uncomfortable trip, but the other driver gave us an amazingly comfortable ride.

But I’ve had much weirder with taxis, so no stars removed.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Covered parking, reserved and prepaid. No having to drive around for half an hour or more to find a spot. My vehicle is safe and I don't worry while I'm gone.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Lending a Helping Hand

The staff were very friendly and helpful. I have some mobility issues and they helped me on and off the bus. They also informed me about their valet service which would be less difficult for me getting on and off the bus. Also, the pricing was reasonable.

19 June 2026
Unprompted review
Rated 2 out of 5 stars

North parking spot

North parking spot, PHL:
Rude attendants and rude driver.
Date was, June 22, 2026
Pls. Train your workers that they are in a line of work in service.
These type of people deter travelers from using your services in the future.
JRG

22 June 2026
Unprompted review
Rated 1 out of 5 stars

It’s my fault

It’s my fault. I keep trying to use the Parking Spot at Hobby only to be disappointed. Although I may look healthy, I have heart failure and I cannot get a driver to take my bag and bring in the bus and place on the rack. After I put it on the rack, he slowly gets up from his comfortable position on the seat and starts messing with my bag. I tell him not to touch it now and he retorts that I gotta touch it. Hopefully this helps someone make their own decision. I’m only one person. Happy Flying! Thanks a lot Jerry (driver) hope you have a great day!

25 June 2026
Unprompted review
Rated 4 out of 5 stars

I really like te service

I really like te service, Sometimes the buses can feel a bit in need of some maintenance, especially with the windows making lots of noise while driving, overall, great experience. Staff are always helpful and friendly.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

best way to park and fly

The App is user friendly. The location is easy to get to. The pickup is quick and easy to find. Every driver I have had is helpful and friendly. Highly recommend this company.

13 June 2026
Unprompted review

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