Naked Chemist Reviews 

207
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the natural skincare items feel incredibly soothing, comfortable, and deeply nourishing on dry or sensitive skin without causing any irritation. Many people notice visible improvements, noting that fine lines look reduced and complexions appear clearer, healthier, and much more radiant. Consumers are equally happy with the exceptional customer service provided by the dedicated team. Reviewers mention that the staff offers thoughtful, educated advice and truly cares about guiding individuals toward better skin health. Buyers also appreciate the smooth ordering system and super fast delivery across all locations.

What people talk about most

Product

Users describe positive interactions with product, highlighting formulations that contain zero synthetic... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the skincare items are pure,... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting outstanding personal service... See more

Customer service

Clients share positive opinions on customer service, highlighting fast response times and helpful... See more

Service

Consumers find service to be exceptionally positive, reporting that staff take the time to understand their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using their products as part of my daily skincare routine ever since my first order three years ago. H2O, in particular, feels incredibly soothing and comfortable on my dry, sensitive skin.... See more

Company replied

Rated 5 out of 5 stars

I really recommend Naked Chemist to anyone who has sensitive skin. It’s not irritating and is gentle but highly effective on the skin. I had really dry skin and her products immediately hydrated my sk... See more

Company replied

Rated 5 out of 5 stars

Everything I have tried from this company has been amazing! Top quality, low scent, non irritating, no nasties, they produce great results and come with reliable advice. Shipping is always quick and o... See more

Company replied

Rated 5 out of 5 stars

Beautiful products from Naked Chemist that I have been using for four years. Samantha gave me great advice to start with on traumatised skin, which yielded amazing results and I have been using them e... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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4.9

All reviews

(207)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Sensitive skin? Look no further.

Naked Chemist is the best skin care company out there. I have severe multiple chemical sensitivities (MCS) and Samantha's products are the only ones I have found that I can handle. They don't aggravate my skin nor do they cause other reactions such as headaches, which is huge for a person in my position. After trying more sensitive skin and organic products than anybody could imagine, all to no avail, I am eternally grateful to have found Naked Chemist. When I started using these products I couldn't put anything on my skin without severe burning. An article about healing the skin barrier from Samantha led me to her products and I have never had the problem again. I'm a forever client.

26 October 2025
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Reply from Naked Chemist

Reply from The Naked Chemist:
Thank you so much for sharing your wonderful feedback. As a company founded on treating skin sensitivity and eczema, which are all inflammatory conditions, causing inflamm-ageing. This is really excellent feedback. We know how challenging it can be to find skincare that supports rather than stresses sensitive skin, especially when dealing with MCS. Hearing that our formulas have brought you comfort and calm is exactly why we do what we do.

Stephanie, as the founder, I’m deeply grateful that my article helped guide you toward healing your barrier — it’s always such a joy to see skin begin to recover and thrive again. Thank you Srephanie.

Rated 5 out of 5 stars

1000/10

Samantha was very sweet, down to earth, and very helpful with her recommendations for dry skin. After two days, my skin feels a lot clearer and healthier.

2 October 2025
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Reply from Naked Chemist

So pleased I know you have been battling with dermatitis for a long time, tricky to treat and alleviate at the best of times. Topically, the dry skin is an absolute dream for this skin condition. Don't forget to treat your whole body holistically, as your gut biome may need attention, and any allergies to salicylates may also exacerbate your condition. Love 1000 out of ten btw

Rated 5 out of 5 stars

Their products are awesome!

I love them because their products help with my red skin and breakouts. The delivery was fast. They contacted me via email, which it was nice.

13 September 2025
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Reply from Naked Chemist

So pleased Natasha that the products are helping with your redness and senstivity and thank you for taking the time to review us, that is so nice of you.

Rated 5 out of 5 stars

I had major microneedling damage

I had major microneedling damage. Loss of volume, crepey skin, orange peel texture, large pores. I was searching desperately for help when I came across The Naked Chemist. I sent my information and they contacted me for a zoom appointment the following day. Samantha was so sweet that she called me on her way home from her skincare clinic to let me know she would be available as soon as she got home. So I met with her via zoom and she was very kind and comforting. She really cares. The following day Samantha shared the skincare products she thought I would benefit from. I received the products four days ago. I am on day three of using the products and my skin has already turned for the better. The lines aren’t as deep, I feel like I’m on the road to skin recovery. I have used very expensive products for years and they all have chemicals. These are the most natural and pure ingredients and VERY EFFECTIVE. I will be using these products as long as I am on this earth. Thank you Samantha so much for caring and taking the time to help me

21 August 2025
Unprompted review
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Reply from Naked Chemist

Thank you so much for sharing your journey, Shannon.
As a company, we are deeply touched that you have entrusted us with helping to heal your skin after such a difficult experience. We are pleased to hear that it’s already showing signs of improvement.

Your skin has an incredible capacity to recover, and with time, consistency, and the right support, we are confident it will continue to strengthen and heal. Thank you once again for taking the time to review us have a blessed day.

With warmth,
Samantha

Rated 5 out of 5 stars

I love your products

I love your products! Good formula with no fragrance, harsh preservatives or filler ingredients.

5 August 2025
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Reply from Naked Chemist

Hi Amy, thank you so much for this feedback and e love that you loe our clean green products a lot of thought goes into the ingredients so it means a lot you have wonderful results.

Rated 5 out of 5 stars

Great Products and Service!




I’ve been using Naked Chemist products for a couple of weeks and already love them! When my order arrived with two Excell Serums instead of the Beetox Serum, customer care quickly responded, let me keep the extra Excell, and sent the Beetox at no charge. So generous and professional! Their products are beautifully formulated, pregnancy-safe, and their service is outstanding. Highly recommend Naked Chemist!

21 August 2025
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Reply from Naked Chemist

We’re so happy to hear you’re already loving the products! Thank you for being so patient with the mix-up — we’re glad we could resolve it quickly for you.

It means so much that you recommend us, and we’re genuinely grateful you’ve chosen The Naked Chemist for your skin, Tironu.

Warmly,
Samantha & the team 💛

Rated 5 out of 5 stars

Highly recommend

Samantha and her team have been such a huge help! I had micro needling damage that left me with a damaged skin barrier. Fortunately, their products have helped tremendously! I highly recommend giving them a try! Wonderful staff. Wonderful products. Been using them for going on 2 years now.

30 July 2025
Unprompted review
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Reply from Naked Chemist

Hi Jennifer,

We absolutely loved reading your feedback—thank you so much! It’s been such a pleasure having you as a customer and being part of your skin-healing journey. Your loyalty means the world to us, and we’re truly grateful you took the time to share your experience.

Thank you again—we appreciate your loyaly.

Warmly,
The Naked Chemist Team

Rated 5 out of 5 stars

Awesome products

Awesome products

I am a repeated customer of Naked Chemist. I started off a complimentary online consultation with Samantha. During the online consultation, Samantha was kind and provided professional advice on my skin conditions. After the consultation, she then sent me a very detailed skincare routine detailing which products & sequences to use; no pressure, no obligation to purchase anything. We then exchanged a few emails about my additional questions. She was so patient and kind; always addressing my questions thoroughly. Since my skin barrier was damaged, I used Xcell oil, fortify cream, DNA Shots, repairing balm, cleansing oil. After initial success for calming my skin, I tried the Glo shots, quench, reset cream, and B+ shots. None of the products irritated my skin. They are all beautifully and carefully formulated. Lately, I reached out to Samantha for advising what my 17 years old son should use. She has been so helpful and kind to provide professional insights on my son’s situation. We put in an order and Samantha went far beyond that including some samples for my son to try. Samantha has a heart of gold, her products have the heart of clean ingredients formulas truly works!

I highly recommend Naked Chemist!

15 July 2025
Unprompted review
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Reply from Naked Chemist

Dear Yip,

Thank you so much for your beautiful words and for taking the time to share your experience—it truly means the world to us.

Your kind feedback about both the products and your consultation experience perfectly reflects why we created this range: to offer honest guidance and carefully crafted formulas that genuinely support skin health.

It’s been such a pleasure supporting you on your skin journey, and we’re incredibly grateful for the trust you’ve placed in The Naked Chemist—all the way from Canada! We’re so pleased to hear your skin has returned to health, and we truly hope your son experiences the same wonderful results with the advice and products now on their way. Thank you again for your continued support and thoughtful recommendation. It’s an honour to be part of your skincare journey.

With heartfelt gratitude,
The Naked Chemist Team x

Let me know if you'd like a versio

Rated 5 out of 5 stars

Exceptional service

Sam and the team at The Naked Chemist provided a truly personalised service. The products are excellent and are helping to restore my skin to a happy balance.

20 June 2025
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Reply from Naked Chemist

Hi Deena, what lovely feedback! Thank you so much for this wonderful feedback. The fact that your skin is healing means the world to us.

Rated 5 out of 5 stars

Trying new items- so far very pleased

Items received quickly with generous samples included. After using the cleanser and Fortify cream skin feels soothed and calm; no stinging or tightness. Very nice!

11 June 2025
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Reply from Naked Chemist

Thank you so much for your review, Jenniefer, so pleased that the products are not stinging on your eczema prone skin.

Rated 5 out of 5 stars

Samantha continues to be a valuable…

Samantha continues to be a valuable resource in understanding how skin works and the types of products we should use. My skin has been a source of great concern for me. I am slowly nourishing my skin using Samantha's advice and products. I do believe I am beginning to see some changes in the appearance of my skin. I know it is a process, and so I must be patient. I highly recommend the Naked Chemist for all your skin products.

5 May 2025
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Reply from Naked Chemist

Thank you so much for your kind words, Angela. We’re so pleased to hear that our products and guidance are helping you on your skincare journey. Visible results do take time, but with patience, consistency, and the right ingredients, change will come. Keeping inflammation at bay is key, as it's often the root cause of premature ageing (Inflammageing). You're doing all the right things — so keep going, be gentle with your skin, and don’t forget your sunscreen.

Rated 5 out of 5 stars

So grateful 🙏🏻♥️✨️

So grateful that I came across this skincare company. I have never come across an owner like her, so loving, helpful, passionate, caring and empatic. The products were very neatly packaged all the way to the Netherlands and I also got samples, how sweet! This beautiful company is in my heart! You make the world a little more beautiful ♥️

18 May 2025
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Reply from Naked Chemist

Gosh, this genuinely brought a tear to our eye. Thank you so much for your beautiful words — they mean more than you know. It was a joy speaking with you; it’s always special when, as the founder, I meet someone who shares our philosophy and appreciates that natural, gentle skincare, which keeps the barrier function intact, is the key to healthy skin. This, combined with avoiding harsh ingredients and invasive treatments, is what we believe in.
I also meant what I said. Should you ever have any questions related to skin, please don't hesitate to reach out. I will guide you as best I can — as I/we are always here to support you on your skin healing journey.

Rated 5 out of 5 stars

The Naked Chemist products & Team are the BEST!

I reached out to The Naked Chemist after doing a lot of research online about the damaging effects of RF Microneedling. Samantha has written a lot about the topic and has assisted so many in their journey of healing. I belong to quite a few online groups of people going through what I am and the products have been used by many. I decided then to reach out and Samantha has communicated via email with me. She has so much knowledge, compassion and honesty. She made a few recommendations based off of my experience and photos that I sent. By no means is she giving me medical advice, however she has been more helpful than any of the providers I have seen to get help. The products are clean, promote healing and lucky for me my skin likes them when so many things I’ve tried have made my condition worse. I cannot thank her and the team enough. I wish I had reached out sooner.

10 April 2025
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Reply from Naked Chemist

Hi Laura,

We are incredibly humbled by this beautiful review.If there’s one thing our company is truly about, it’s seeing skin heal—and so, when we receive a message like yours, it reminds us why we do what we do every single day.

Your words have touched us deeply. Thank you for taking the time to share your journey. We know how isolating and distressing skin issues can be, especially when you're navigating them after a treatment that didn't go as planned. To know that our products—and Samantha’s guidance—have offered you support, comfort, and visible healing is terrific to know.

It’s clients like yourself who make our work so meaningful. Thank you again for placing your trust in us.

Rated 5 out of 5 stars

Exemplary on all counts.

From products, to service, to delivery time, everything was and always has been great. I wish more companies would aim to follow their lead and exemplify the same standards.

10 April 2025
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Reply from Naked Chemist

Gosh, what a wonderful review, thank you so much, Carmen. We are very humbled by this. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Excellent experience as usual

Excellent experience as usual! Naked Chemist goes above and beyond.

18 March 2025
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Reply from Naked Chemist

Thank you so much for taking the time to review us, Cara. We appreciate this so much and are so pleased you are enjoying the products thank you for being a loyal customer.

Rated 5 out of 5 stars

The products are great and the shipping…

The products are great and the shipping is fast. Honestly the best products I’ve found in awhile that haven’t aggravated my sensitive skin or Seb derm.

10 March 2025
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Reply from Naked Chemist

Thank you so much, Annik, for taking the time to review us. We prideourselves on our healing formulations and could not be more pleased that you are seeing results.

Rated 5 out of 5 stars

The Naked Chemist is wonderful

The Naked Chemist is wonderful. I have ordered many products and all are great. The customer service is top notch. Samantha always answers my questions and gives recommendations if asked. Samantha contacted me when I didn’t order any samples. What other company does that ? This company has products that do what they say. I can’t live without the Miracle Cleanse, Fortify or Quench. You will not be disappointed.

6 March 2025
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Reply from Naked Chemist

Suzanne, this is a truly wonderful review from a fantastic client. Thank you so much; honestly, we could not be more grateful for you taking the time to review us.

Rated 5 out of 5 stars

Great Service and Experience

I just received my products from The Naked Chemist yesterday, and so far I couldn't be happier. I initially had an issue with my order, and contacted them for help. Samantha Miller, the company's CEO/Founder, got back to me herself and quickly resolved it. She even offered her insight into my skin needs and sent me some great samples to try as well to make up for the mishap that occurred with my order. My products came securely packaged and within a week.

22 February 2025
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Reply from Naked Chemist

Audriana, thank you so much for this lovely feedback. It's super important for us to have your skin heal, and we truly hope you get some relief. Any questions anytime related to products, ingredients or treatments to further help your skin healing.

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